narration

Voice Over and Current Trends in eLearning

October 1, 2019 by Laura Schreiber

Five Years of Passion

As a working mom, I have talked about how working as a full time, professional voice over actor suits me in countless ways. It seems like yesterday I was sitting at my kitchen island and I was watching a GVAA webinar on eLearning. J. Michael Collins, who I think I have mentioned a lot recently, was presenting the outstanding webinar. Everything he talked about resonated with me. It was not just the rates for eLearning that were appealing, it was that I had come to the voice over from the academic world, so for me I felt an instant connection to an industry that I did not know existed!

Me with talented coach and demo producer J. Michael Collins.

I decided during that webinar that I would to an eLearning demo with JMC and I can tell you that demo has paid for itself in spades. While I have had many conversations with industry friends about how processed eLearning demos should be, and a lot of folks are confident that there should be little production, I am very pleased with my demo for several reasons. First, it showcases my range from warm, millennial to professional, confident, and knowledgeable traitor and will work across the genres of eLearning. Next, I think my personality shines through. Lastly, it is pleasant to listen to! As most of my booked work is proprietary content and cannot be shared on my website, it is really great to have something that I am happy to share!

I have focussed on building and maintaining solid client relationships in the many years that I have been doing eLearning. While I have been full-time in voiceover for five years, I have really developed the eLearning strand of my business since 2016. Some of my best clients, that I continue to do steady work for, I met face to face at conferences like ATD, Dev Learn, and smaller conferences put on by the eLearning Guild. I also have worked with some wonderful clients that I connected with on LinkedIn. Regardless of the source of the business relationship, my approach s the same, I treat each client as if they are my most important client and all of my success depends on them. The result has been great, and as a consequence recent eLearning clients include Walmart, PSEG, Ace Hardware, Victoria’s Secret, Sam’s Club, CosmoProf, Sally Beauty, Club Pilates, and more!

More Casting Trends!

Finding the right conference to meet your business goals can be tricky! I have a lot of success at the smaller conference. There may seem to be a lot of potential at large conferences like ATD and DevLearn, but it is often easier to find content creators at the smaller conferences.

With an eLearning client Alicia that I get to catch up with at conferences!

So with all of this eLearning work, what trends have I noticed? A lot of clients are writing the scripts for “real” characters with specific voice and tone requests. These are not typical narrators. I am not Suzie from HR, I am playing a role in a scene. as a voice ACTOR, this is actually great fun for me! For example, in a recent project of Sally Beauty, they wanted to voice to be conversational, fun, and upbeat! It was no problem, the script was a joy! Last week I was doing a training module for Ace Hardware. I have been doing their work for a while, but this was very different. They really had a specific character in mind. Before recording the entire module, I sent three samples for approval to make sure we were on the same page and that my interpretation matched their vision. I had so much fun putting these samples together. I think that as the technology continues to improve, the content creators will push voiceover actors even further in our roles.

Rates are HIGHER

As a working mom, I am pleased that as the demand for solid voiceover for eLearning increases, the rates that voice actors are paid is also increasing. It is increasing in two ways. First, session fees continue to rise. While I have old clients that still are grandfathered in at their original rate, new clients book at the appropriate industry standard rates. Jobs are typically quoted per finished minute or per word, and there has been a huge jump. When I first started doing eLearning, I was happy to have a minimum session plus $18 per finished minute. Now I quote my session fee plus $35 per finished minute of audio. Frankly, because of the intrinsic value of the content we are providing these clients, I think these rates are right where they should be for corporate clients doing training.

My Goals

I love doing eLearning projects. Any project is welcomed and makes me happy. As a true Jersey girl who spends a lot of time in my salon getting my hair and nails done, I was thrilled to do so much work for CosmoProf and hope more work in the cosmetic industry comes in. I also love travel, food, and dogs, so if the universe and voiceover gods shine down on me and send me work related to my passions I will be delighted!

Building Client Relationships: What Will Make Your Voiceover Client Love You!

March 10, 2019 by Laura Schreiber

https://youtu.be/KqSzKo4FCmM

Voiceover Client Relationships (https://youtu.be/KqSzKo4FCmM)

Booking Work is Great, But Repeat Clients Are Event Better

Every time a job comes in for a voiceover actor it is a good day! Jobs for us come from many different sources, but it can be simplified by saying a job is either from a new client or from a repeat client. For me, about 70% of my work is from repeat business. I’m not sure how this compares to the rest of the industry, but I am delighted that folks keep coming back! When a new client sends me work, it is my hope that it is just the beginning of our work together and I do everything that I can to make them happy. So, what are some of the tips and tricks to keeping my voiceover clients coming back for more?

Case Study of Now Foods

https://youtu.be/3ms1v_QtUcc

Collagen is important to your skin, muscles and bones* | NOW Supplements (https://youtu.be/3ms1v_QtUcc)

I thought to best way to understand what works, is by doing a case study of a client I have had the pleasure of working with a lot in the past year. Let’s look at my work with NOW Foods. Above is just one of quite a few projects I have done for them. Initially I booked the gig from a cattle call audition on Voices123. A video production company hired me. I loved their team and the project went well. There were no revisions or pickups and they were great to work with. I followed up with a thank you not and that was that.

A few months later that same producer reached out and said the company wanted to work with me directly and asked if I minded. I said I was happy to do whatever was easy for them. To my delight the company reached out and I have had the opportunity to work with them several times. I have made it a point to be:

responsive
have fast turnarounds
friendly
appreciative of the work

I think the combination of all of these factors is critical to building lasting client relationships.

Quality of Work

Do a good job! Every job that you do must be outstanding. Whether the job pays a small amount or a small fortune, treat them all the same. You never know which client with the small job today will have a years worth of work tomorrow. Every bit of audio you send out should have the same audio quality: pristine. Do not ever cut corners with your equipment and software. At the end of the day, if does not matter how sweet you are, you are only as good as you sound and if you don’t sound great your clients will never be happy and they will never call again, even if you are the nicest person on the planet.

Relationship Building

You actually have to put effort into building relationships. Some folks in the industry are friendlier than others. I have made an effort to visit clients when I travel. For example, I had a chance to see a regular eLearning client at DevLearn in Las Vegas this past fall. Since they are based in the MidWest, it meant so much to me to be able to catch up in person. I went to visit another client that I do regular narration work for when I went to Orlando for an eLearning Guild conference last year. I spend time talking to my clients, whether it is at the start of a guided session or during an actual phone call. Put simply, if you don’t talk to them, you can’t possibly get to know them.

It has also helped me to get to know my clients by reading their “about” sections on their websites. These are often even more personal than what they might share on LinkedIn and I am often amazed by how much we have in common. For instance, it is not only amazing how many of my clients have dogs, but how many of them bring their dogs to work! This makes it so easy to genuinely connect with the people I work with. I also always send both follow up emails and follow up notes. I believe it is essential that your clients know how invested you are in their project and that you are there for them to the end!

Be A Talent they Can Count On…

If you want to be a client’s go to talent, then you need to be someone they know they can count on all the way through the project! Revisions, pickups, and turnaround time all matter! They matter a lot because we all know that folks make script changes. Their teams just change their minds. It has nothing to do with us, most of the time, it just happens. And then sometimes they have no flexibly and need those new recordings right away. So, if we want to make them happy, we will take care of all of this in a jiffy. We will do it with a smile, and we will make it easy for them. And when you are this “Angel of Voiceover,” i promise they will fall in love!

Top Reasons to Avoid Cheap Voiceover

February 24, 2019 by Laura Schreiber

Sometimes you realize from the start of a project that you need to hire a professional voiceover actor. But other times, the voiceover is an after thought and much of the budget for a project is almost gone. Then the production team realizes that they need a voiceover talent. They scramble to find someone who is willing to work within their meager budget. They may have very advanced technology, spent a ton on instructional design or graphics, but now this very essential element is overlooked! Let me flesh out why it is better to go back to your client and re-budget for voiceover than to look for a cheap voiceover actor. You will never be happy if you hire a low budget talent!

https://youtu.be/NioTrxhw-C8

Laura Schreiber DONT Use a Cheap VO Actor (https://youtu.be/NioTrxhw-C8)

1.You want pristine audio quality and a cheap voiceover talent will not deliver that.

Why? Anyone who has invested thousands of dollars in their studio is someone who cares about quality. They understand that the quality of their equipment impacts the quality of the finished audio they produce and consequently would never settle for sub-standard rates. When I decided to work in voiceover full time, I had a custom studio built. I paid my contractor to coordinate with not one but with two audio engineers: George Whittam and Roy Yokelson. This way, the sound in my booth was designed from the start to be outstanding.

Over the years that I have been in business, I have made countless equipment upgrades. I now use a Neumann TLM 103 and an Avalon M5. I am confident that the combination of this microphone and this preamp give my clients pristine audio on every single job that I record. As some of my radio clients like the audio sent RAW, my sound quality is outstanding with these devices. Having made this investment in my business, I would never lower my standards by working with folks who under pay. I am so proud of the audio that I deliver, and as they are receiving audio completed in a broadcast-ready studio, the rates I charge reflect that.

2. You want a well-trained professional voiceover actor, and a well-trained talent will never accept cheap of low rates.

I always wonder if our clients think about this, but it takes a lot of training to go into voiceover successfully and most of us continue training and ongoing professional development. Top coaches start at $150 per hour and charge upwards from there. Imagine that for each demo we likely had upwards of 20 hours of coaching, and think about how many demos we all have on our websites! Those conversational, authentic, relatable reads that sound so natural? Well, believe it or not, we did not just wake up knowing how to do that! And just like our equipment, after investing so much in coaching, our voiceover rates reflect the level of training we have had.

3. You hire talents based on excellent demos, so why would someone spend thousands on their demo and then settle for cheap rates?

Our demos are our calling cards. There are trends in demos to be sure. For example, right now our first spot is supposed to be short. We are trying to show a change in emotion. Regardless of genre, the demos show case a variety of reads. This is true across the board. In voiceover, different demo producers are sought after depending on the genre. They typically charge well over $1800 per demo. Again, in order to thrive in voiceover, we all have multiple demos. So, if we are willing to invest that much money in ourselves, we need to book jobs that will enable us to build a sustainable income. We are not looking for a race to the bottom.

4. You want to work with a team player who maintains industry standards, and a cheap voiceover actor undermines the entire system.

Voiceover actors typically work alone, all day, in padded foam booths at home. Most of us are super friendly folks who are eager to be a part of your team! We are looking to build long term relationships and work with you over and over again:) But guess what, we are also part of another team: the voiceover community! And the voiceover world is pretty close knit and supportive! We are in constant contact through social media and we talk about rates all the time. We help each other sort out tricky situations and we share rate guides. Just as you want to hire team players in your office, you want someone with that mentality as your voiceover talent too! You would never want to work with someone who is willing to throw their industry friends under the bus for a quick $50, right? Wouldn’t that make you suspicious? Instead you want the talent who shares the professional rate guide and explains what their standard rates are based on.

Best of luck to you in your voiceover endeavors!

Super Bowl Video Narrations: Casting Outside The Box

January 27, 2019 by Laura Schreiber

Just a Philly Girl…

Everyone knows there is only one type of Eagles fan. Growing up in Philadelphia, I remember dreading the ride home from Sunday school every week. It did not matter whose dad was driving carpool, we would be listening to the Buddy Ryan Show the entire ride which was upwards of 30 minutes. My friend Candace can tell you those rides felt like an eternity. Football was a major part of my childhood, but I do not recall in those years ever hearing women voices as part of the dialogue. I also was not taken to games or included in the pre-or post-game banter. It all kind of happened around me. Still, I felt and continue to feel tremendous pride and spirit for our teams. How can you not when there are so many game day rituals?

Now, years later, I am married to a New Yorker (gasp) who is such a sports aficionado that he will have sports on the computer while he has sports on tv on mute while listening to sports on the radio. Harlan seems to love to watch videos on youtube and ESPN footage of old great plays talking about why they were amazing. Again, All. Male. Voices. So…. Let’s spice things up and try this…

https://youtu.be/S1QyjwHrBBI

Dramatic Female Announcer For Super Bowl II (https://youtu.be/S1QyjwHrBBI)

Connected Female Narrator

The music is the same. The footage is the same. The content remains EXACTLY the same. The vocal quality is attached, connected, emotive, strong, confident, proud. But there is one major contrast. The voice of the professional voiceover is now a conversational, millennial narrator. Tradition aside, with more women who audition, the more women are likely to get these roles. But it is not just about numbers. When voiceover jobs are posted, often male narrators are sought for specific roles. Or, when both male and female voices are considered, if there is one female voice and ten male voices, the odds still favor a male narrator. As Britni de la Critiz from the Ringer explains, “women need to have champions in order to succeed in these roles.” With women like Randy Thomas announcing ABC news Nightline for the first time, hope for professional voiceover actors is on the horizon. For the first time ever, Amazon rolled out some all-female football casters. This is certainly a step in the right direction.

The Winds of Change

Still, it is clear that multiple changes need to happen for women to be considered for these typically male dominated roles. First, those doing casting need to be willing to cast a broad net and listen to auditions from a wider range. Next, voiceover talents have to be bold and be willing to shake things up when submitting their reads. We cannot be afraid to standout, we must be eager to shine and be heard so that our addition stands apart from the others. Our vocal quality can be nothing short of outstanding so that those castings are just choosing the best read. Perhaps if the casting agent hears 100 reads one way and you zag you get cast.

The Main Event: Super Bowl Sunday

As a professional voiceover actor, some of us are lucky enough to have a super bowl spot air. There are also related spots on the radio, as YouTube bumpers, and in the days following the big game. But, we all know that across America, come came day, in homes across the country family not only watch the came with eager anticipation, they watch the much anticipated Super Bowl commercials! What is the viewing audience looking for? Often we want a pang of emotion. A shocking plot twist. A good laugh. A thrill. Is this beginning to make you think of what we go after in our voiceover demos? Hmmm… See, for a professional voiceover actor, every single day we try to bring out the best in the scripts that we are given, but on this day, the day of all days, these commercial spots are truly incredible. And for the voiceover talents who have been smiled upon by the casting gods and are lucky enough to have some part in the quintessential American holiday we all love, their creativity can flourish.

I don’t know where you will be this Super Bowl Sunday, but I will be in my house surrounded by my family and wonderful neighbors. Even though my beloved birds did not make it this year, every year we host a great party. We have lots of delicious food, a lot of our friends, and our family. And as a girl whose Sundays have revolved around football for more winter’s than I’d like to admit, I can say with certainty that as much attention will be paid to the commercial viewing as to the game next Sunday.

It is my hope that if I revisit this topic in a few years there are a lot more women involved in all levels of sports casting and narrating such videos on a regular basis! If the Eagles can make it to the Super Bowl, it doesn’t seem like such a long shot…

A Voiceover Pro Talks About Connections for Live Sessions

December 30, 2018 by Laura Schreiber

from ipDTL to Source Connect and Everything in Between, Laura Schreiber Talks about her preferences

So You Want to Direct Me…

The answer always is, and should always be, great! I always want to make my clients very happy, and this is just another opportunity to do so! As a full-time, professional voiceover actor, I have been set up to provide my clients with live/guided/directed sessions since I opened shop. One of my coaches used ipDTL for every session, so I felt very comfortable on that platform from the very start. I remember my first directed session like it was yesterday! It was a video game session with a German director. He wanted to use skype and their were 3 others on the other end giving me feedback. I loved working with them because I was able to give them specifically what they needed and wanted from the character that I was playing, a teenage badass called Jes, in the moment they needed it! There was no need for revisions because when the live session ended they had every line just as the wanted it. I put so much energy into each take and gave them multiple options. Having feedback as I recorded was so valuable. I was not nervous, I loved every minute. Another advantage of live sessions is that it is much easier to get to know your clients and build relationships with them when you actually work directly with their team. I learned that early on too. While you can certainly get to know clients from back and forth emails, there is nothing like actually speaking to them and working with them to make them happy. Guided sessions are fantastic and that is why I offer so many options to accommodate my clients!

ipDTL and the ISDN Bridge

I love using ipDTL. As I mentioned earlier, I started using it during my coaching many years ago and loved the clear connection and the ease of use. As I try to be a client centered service provider who makes everything as easy as possible for the folks I work with, I like that this as a service that I provide my clients free of charge for them. I simply send them a link and we are ready to go. I have never had issues with my ipDTL connection and my clients always comment on what a clear connection it is. Here is a brief video where I show how user friendly it is:

https://youtu.be/eSn2y2utYJk

Laura Schreiber and Guided Sessions (https://youtu.be/eSn2y2utYJk)

I also have a direct ISDN line with my own Los Angeles phone number through an ipDTL bridge. Several of my agents said they would not sign me without an ISDN line, so this was the easiest way to solve that challenge as Verizon stopped installing new ISDN lines in the winter of 2015. I have been pleased with this as well although I have had some hiccups with the ISDN service. The owner/founder of ipDTL looked into it and found no problems with my line, so I was left befuddled.

I do also like the ipDTL facebook group. It has helped answer a lot of questions over the years! It is free and a great asset for those of us who use ipDTL often.

Source Connect

To be totally transparent, I actually signed up for Source Connect in a state of total hysteria when my ISDN would not work and I needed to connect with a studio in LA for a big commercial at that moment! Thank goodness it was up and running quickly and Source Connect saved the day. I did not initially find it as user friendly as ipDTL and needed a lot of directions and help from others. Since installing Source Connect, quite a few producers have wanted to use it which is great. The connection is extremely clear and it is also easy to use, once you know what to look for!

Skype

It seems that a lot of my overseas clients still want to use Skype. Skype is fine. It is not great, it is fine. There can be a frustrating latency issue, or lag. I also find that there can be a lot of hiccups when there are software updates. It makes me nervous to use Skype in lieu of ipDTL of Source Connect, but when a client strongly prefers this I will always accommodate. Perhaps when they are comfortable with the format this drives their preference.

Speaker Phone

I have had a handful of clients demand to use the speaker phone in my booth! My mobile phone does not work in my studio as it is so sound proof it blocks the signal. I do have a land line there instead and I can use this upon request. This is the worst option as it does not go through my pre-amp and microphone, so clients cannot hear the actual audio quality and sound. There are nuances to the recording that they will totally miss. Again, if the client is most comfortable like this I will oblige.

Sum Up

Over the years I have had a chance to do countless guided sessions. Across genres, for all sorts of projects, I have had clients direct me for everything. While most commonly they are used for commercial sessions, I had one helluva narration session where the client was paying for an hour and she intended to use every minute of it! Boy did she have me jump through hoops, it was somewhat shocking! Whether it is for commercials, narration, IVR, video games, or promos, there is one thing in common: every session should end with a very happy client!

Make Your Marketing Dreams Come True: Hire the Right Voiceover Actor!

December 13, 2018 by Laura Schreiber

Between Generations…

When I was in high school, a movie that was supposed to epitomize our generation, Generation X, came out. “Reality Bites” was supposed to be about us. The problem, which my sister and I have discussed at length, is that we just miss being Gen-xers and we just miss being millennials. How much of a problem this is I’m not sure, but I loved the drama of reality bites and wondered why my life was so lacking of such problems. As a teen, I thought this was clearly because I was really not a Gen- xer, not understanding at the time that it was Gen-X in Hollywood.

But what I now appreciate is that being born in between periods gives me an advantage, I hope. I easily identify with and relate to people a little older and a little younger, finding a lot in common with both, and this is essential in helping be the voice of a brand. As a full time, professional voiceover actor who does a lot of commercial work on tv, radio, and internet, I want to make sure that I deliver what my client wants: an advertising package that is memorable!

Get their attention

When my sister and I used to get in and out of taxis in college in NYC, somehow we often said hello and greeted our driver in unison. This in turn would call attention to our high and youthful voices which were then typically commented on. I never minded, especially since it has now turned into a career. That was the beginning of getting their attention. You want to pick a voice to represent your brand that people associate with it in a positive way. When I do youtube videos for the New Jersey lottery, and I get to say the famous tag line “Anything can happen in Jersey,” this is my chance to give my spin on the brand. I imagine being the girl at the party or in the casino that is so fabulous that everyone wants to be with her, the life of the party that no one can resist, and that is the sound I project. As the voiceover talent, it is our job to self direct and coordinate with our clients to create the right image for that brand.

Keep their attention

Casting the right voiceover actor allows you to get brand recognition. Using the same voice for a campaign instead of hiring talents for one-offs allows them to get to know the brand. This brand recognition helps you carefully define the relationship you want your clients to have. This can happen very commonly with on-camera talents, but it happens quite a lot in voiceover as well. For example, I have been working on an on going campaign for a hospital in Florida. It is very important that all of the reads for these local tv spots be the same: warm, comforting, trust worthy, and reliable. That voice is now associated with the brand. When I work with the producer, the only direction he needs t give me at this point is how to pronounce the different names in the spots, because we need to maintain consistency for each commercial. The viewers in that area recognize what the ad is for as soon as they hear my voice, and that is brand recognition.

Stay Current

Choosing the right voice will not only enable you to draw in your dream clients, but it will help you reach across generations from millennials to baby boomers. Why have major brands like Cadillac chosen a millennial female voice for their national tv campaigns recently? Because they know this voice reaches across generations and has universal appeal. The millennial, conversational read is the sought after commercial read of the moment, where it sounds like you are the girl-next-door talking to a friend. If you want to reach your dream clients and keep them listening this is who you need to cast for voiceovers.

Maintaining Relationships

If you want to maintain a lasting relationship with your clients, then you need to cast a voiceover talent who will work hard to maintain a relationship with you! In order to have brand continuity, a professional voiceover talent who can truly deliver will work hard to get to know what you are looking for during the duration of a campaign to bring out all of the nuances of your brand. She will work hard to deliver the best quality audio and let you know that you can rely on her repeatedly. And in the end you will be proud that you chose so well. You want new. You want fresh. But at the end of the day you also want reliable.

It’s not about the voice…

The voiceover is never about the voice. There are so many of us out there who can do the same job, and there are a lot of talented folks. And it is not even about the studio, because we do all have different studios that give you different finished audio. It is about the result of the voiceover that we leave you with, the impact it has on your brand and on your marketing. You need a talent who understands that!