The Training Voice You Don’t Want to Skip

Last year I made the bold and previously unprecedented move to fly to Atlanta for the annual ATD conference. I was so excited I could hardly contain myself. Anyone attending, literally anyone, was a potential client for me. Besides the enormous marketing potential that the conference venue gave me, I knew that I would also have an opportunity to learn so much about an industry that I already was extremely passionate about. I arrived at the Atlanta Conference center via shuttle on the first day of the expo and as I descended down what seemed to be endless levels of escalators to reach the expo level, my enthusiasm and anticipation grew. With my bag of information about my professional voiceover business  and swag for potential clients in tow, I was ready. On the way down, I stopped to get a bottle of water. I began chatting with a women who was also attending for the first time. She was also stopping to get a bottle of water. Over our shared thirst, both for eLearning and for water, we realized we had so much in common. As it turned out, my warm, professional sound was exactly what her company needed for their training modules and my water buddy has become a longtime client. Put simply, I am the solution that they need- the comforting, warm, relatable professional voice for an elearning narrator who is pleasant to listen to AND delivers my finished audio promptly.

A Relatable Narrator

First, my meeting was so fortuitous because I had the professional, corporate sound this new client sought in an eLearning narrator. My voice gave a vibe that was both warm and relatable. As a professional voiceover actor, sounding geniune is essential in all genres and especially in eLearning work. When I have the opportunity to meet a client and speak with them person to person, and they realize that the same warmth carries through when I narrate their eLearning modules, I am able to deliver a unique and desirable finished product that appeals to their employees. Why does it matter if I sound warm and not just sophisticated and savvy? They actually need the content to be listened to. Evert word. All the way. So I can sound like the ivy league graduate that I am, or I can sound like the hip millennial that you are happy grabbed the seat next to you at the conference table. The latter always wins out.

Next, as I narrate eLearning work, even though the modules I am given are often very straight forward corporate policies, I am ALWAYS playing a role or character. I learned this technique early on in my training. I decide who my client needs me to be, whether it is Susie in Human Resources or Kim in IT, and then I flesh out my character even further. What is their story? Once I decide who I am playing, I commit to the scene and you can hear it in my voice. As a professional voiceover actor, this technique absolutely makes me a stronger eLearning narrator.

It’s the Teacher in Me…

Lastly, as a former teacher, when I am with people in eLearning I fit in seamlessly. Whether I am talking to an Instructional Designer or an LMS creator, as an eLearning narrator I love the eLearning and Training community. I often say that I have found my people, and perhaps because I identify with them so easily, finding my voice in this crowd happened quite naturally. When doing what you love to do, and what you are passionate about, it is much easier to break down a task, analyze it, and deliver.

Keep Em’ Listening!

Companies hire professional voiceover actors like me to narrate their eLearning modules because these modules have an intrinsic value, the companies spend so much on the technology, and ultimately they want the voice to sound fantastic too. The voice can make or break the entire project.

Friends and family often ask me about my work. Sometimes they do not even know what eLearning is and I have to explain it. Sometimes they do. Recently we had dinner with a good friend of mine who is a Vice President at a major pharmaceutical company. When I told her about some of my recent projects, she said “oh- you’re the training that I play in my car and I skip right though?” Well, my answer is that if they cast my voice and the listener is connecting, then- no! With the right voice to draw in the intended audience, content should not ever be skipped. By using a warm, professional, connected voice as the eLearning narrator, clients should be delighted upon final delivery and employees should connect to the eLearning with ease.