laura@volaura.com

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telephony

Supporting VO Clients During Covid 19

March 23, 2020 by Laura Schreiber

It’s Not all Movie Nights and Puppy Snuggles

For those of us solopreneurs who have worked from home for years, some aspects of social distancing surrounding Covid-19 are not new. We are working from home. Well, as a full-time voice over actor I was already doing that. The new challenge is that my entire family is now here. While I am thrilled that we now have the option of spending all of this quality time together, I still am eager to provide the best possible customer service to both my present, existing clients and to folks now in need of voiceover services. To that end, so that you can fully understand the range of what is out there, I have put together this brand new Covid-19 demo for you. It is a multi-genre demo, thematically linked by our present situation. I hope that it supports your present needs. Here is how else I can help you:

https://youtu.be/wmwu4IOowYo

New, Informative Phone Messages

Your phone messages are a great way to update all callers of the new changes. Hours, new policies, current procedures all can be added to both greetings, after hours messages, and on hold messages. I have always done a lot of telephony and IVR work and can help with script writing if need-be. It is very important to reassure all clients that business goes on, even if there are changes at the moment. Great phone messages are a huge help, and rush options are certainly available if you need them!

Engaging, Sincere PSAs

After years of doing commercials and PSAs, never did I anticipate voicing them for such a time of need. But maternal emotion aside, our moment has come. I will work with you and your team to bring the nuanced script to life and make your PSA stand out from the rest. Are you looking to emphasize hope right now? Perhaps you want to reassure your base? Maybe you have a solution to the problems your clients are having. I get it and I have the sincere, relatable voice to calm your customers right now.

Helpful Explainers

Explainer videos have always been fundamental to letting customers know what services you provide and how things work. In these uncertain times, now more than ever, updating explainers to make them relevant to today’s current corona virus situation makes sound business sense. Bulk pricing is available if you have a lot of content that needs updated.

In Store Announcements

Does your store have in-store announcements? Some play over the entire store. Some play at checkout. If so, they are likely to change now with the new and constantly evolving virus news. Further, you likely need a full time talent who is in the studio a lot and is available to keep up with the rate of change. I am there to support you in these endeavors.

Updated eLearning

Often companies have spent years creating content libraries that represent their strategy and business practices. In light of current virus concerns, this content is not irrelevant, it just needs tweaking, updates, and revisions to reflect new corporate procedures. With so many working from home, everything from time sheets to pay role to team check-ins is now different. I am here for all of your content needs and can get them to you as soon as you need them. For large eLearning projects, if there is a bulk of work, I offer retainer agreements.

Full Service Production with Industry Partners

This can be an overwhelming time when so much needs to be recorded all at once! Don’t worry, I have you back! Over the years I have built fantastic relationships with industry partners. If you know what you need, your budget, and when you need it, I have a fantastic team who can offer full production. From script writing to video and audio, I can coordinate the entire project for you on time and within budget.

Live Sessions in Broadcast Ready Home Studio

As always, I record everything in my broadcast ready home study on my Neumann TLM 103, Avalon M5 preamp, Steinberg UR12 Interface, and Macbook Air with Twisted Wav. I offer live sessions with flexible hours as I am always in the studio full time via Source Connect, Zoom, and Skype. I am always happy to self direct too, but for jobs over $250, I always offer the option of a live session, so that you have what you want when you want it. Audio recorded in live sessions is final delivery, as is industry standard. I never end a live session into my clients are thrilled with the audio.

Making Lemonade

This time of social isolation is hard for everyone, even those of us that work in padded foam booths. It is not easy to stay apart from those that we love, to avoid our favorite people and our favorite places. Most of us have never been told to do something like this before and that our lives depend on it. It is in this most unusual setting that as a working creative I still see meaning in my work, usefulness, and purpose. As a working mom, I am often juggling my home life and my professional life. My son asked my for help with an essay he has to write about Kate Chopin The Awakening. Jack had to read some articles of commentary and react. The articles talked about how Chopin creates a reality that is both a utopia and a dystopia at once. This resonated with me and had so much meaning in light of our present pandemic. I can still do what I love. I am surrounded by the people I love. I have these to precious dogs who I love. Everything looks the same, but everything is different. In the face of this, I prefer to make lemonade.

https://youtu.be/pvBnRQA1rGQ

Filed Under: Voiceover Tagged With: broadcast ready, broadcast ready studio, bulk pricing, commercial, commercials, corona virus, covid 19, elearning, Explainers, Home Studio, IVR, phone messages, PSA, Skype, social distancing, solopreneurs, Source Connect, stay at home, telephony, VO, voice over, voiceover, working mom, Zoom

The Intersection Where Your Client’s Dreams and Your Voiceover Dreams Meet

February 5, 2019 by Laura Schreiber

https://youtu.be/YRzwmJJ3t9c

Talking about it all at Sunday Brunch

My friends often remark about how much time my family spends together, but it is something I look forward to all week. Actually, when I travel for work, I have FOMO from being away from my family because we all have so much fun together and are so close. When I say my family is together, I am talking about me, my husband, our twins, my parents, my sister, my husband’s parents, my husband’s sister, and her family. That is a lot of people! Our time together often involves lengthy conversations about where we should eat, and you can imagine with so much input it is hard to make everyone happy.

Anyway, last Sunday we were at a new South Orange hotspot opened by a well-known Brooklyn restauranteur called the Fox and the Falcon for our brunch. I was in my glory because I got to sit next to my four year old niece Emilia and she is quite precious.

As a small-business owner and professional voiceover actor, people in my family and in truth random acquaintances alike are always making “helpful”suggestions about potential clients I should pursue. So at brunch my dad said, in his heavy Philly accent, “Hey Laur, I was thinking. It would be really great if you could do a car commercial for Mercedes.” Really dad? I am not a sarcastic person by nature, I am pretty much all rainbows and lollypops. But did he really think it never occurred to me that doing a television or radio commercial for a luxury brand like Mercedes would be a dream come true? Or that I did not already have such ambitions? There is only one way to make such voiceover dreams come true: to pursue them with all the ambition I have in me.

Delivering For Our Clients

The single most important thing to remember is that our clients have a dream. Perhaps vision or goal is more appropriate. They may have a personal career dream, but for the specific project we are supporting them with, they have a vision and it is up to us to bring that vision to life. Any voiceover actor who has had a live session recently can tell you that you will give multiple versions of the same line until your client hears what they need. They know what they are looking for and they want us to match what they have in their head. I have been told over and over that producers don’t know what they want but that is not my experience. We have to give them exactly what they want only better so that they are overjoyed when our session is over. We not only leave our clients feeling over joyed by providing amazing reads, but our studios must be broadcast ready and our sound has to be perfect. That is how we deliver their voiceover dreams. We make it feel effortless to them so that they are delighted and thrilled and then we thank them for casting us. It’s that simple. We have to be a pleasure to work with and they have to have exactly what they need at the end of the session. So making our client’s dreams come true is entirely about the service that we provide for them.

How Do We Make Our VoiceOver Dreams Come True?

Making our voiceover dreams come true is a lot more complex! First, you must know what your dreams and ambitions are. The idea of “success” is far to vague. For me, I have always been extremely passionate about commercial work, so I cast a broad net in other areas of voiceover that were tangentially related, including radio imaging, promos, and telephony. That strategy has worked well for me. My dream is not just as vague as having consistent, sustainable income in this genre. Like my dad suggested, I do dream of specific clients and have been fortunate enough to work with them.

Roll Up our sleeves and work hard: Cold Calling and Cold Emailing

The only way to add new clients to our roster continually is to make cold calls and cold emails regularly. Yes you will have a lot of rejection, speak to a lot of morons who have no idea what you do, and feel like you are waisting a ton of time. But for the past year I have done countless phone messages for Whole Foods Markets. And guess what? That was the result of cold calling. I have been on Pandora Radio’s roster for several years. That was the result of cold emailing. I have more than 15 agents. All of them were from cold emails. Every day I typically email between 30 and 100 radio stations in hope of getting them to sign a retainer for ratio imaging. All of the stations I presently work with I have found this way, and with over 12,000 stations in the United States alone there are a lot to go after. It is imperative that you actively pursue your dream and if you are not willing to do this then you must question how dedicated and determined you really are.

LOTS of auditioning

Auditioning will also help your dreams come true. Whether they are for pay to plays, direct from clients, or for agents, this is your chance to showcase your abilities. I have heard other industry people say that the audition is the job and I could not agree more! You cannot audition too much and if you have a poor audition ratio than you likely need more coaching. Your auditions are a microcosm of your actual work, so you cannot fear auditions.

Sitting and waiting never helped anyone!

In any industry, have you ever heard of anyone who just sat home and waited for success to find them? That never works. In an industry filled with go getters and lots of legitimately talented folks, you must pursue your dreams with all of your ambition. Your dreams can come true, but they can only come true in voiceover with hard work, perseverance, and determination.

Filed Under: About Me, Client Relationships, Voiceover Tagged With: auditioning, client support, commercial, dream, goals, guided session, hard work, Radio imaging, recording session, rosters, small business over, telephony, voiceover

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  • Laura answers every correspondence with a smile and a prompt reply. In addition to RUSH jobs and quick turnarounds, guided sessions are available and Laura works hard to make every project perfect. Do not hesitate to call or email anytime :) The one exception to this is erotica. Should you need someone for adult content, all the best to you, Laura is not your gal, do not reach out.

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