I’ve Been In Your Shoes
It seems like just yesterday I was just starting my own voice over career. When I was new to voiceover, I, like you, had questions about everything from technique to gear. I had so much to learn, I was not sure where to begin. Coming from an academic background, my inclination was to research, but finding the coach that was the right fit for my vast VO goals was a goal in and of itself. If you look at my resume, it reads like a “Who’s Who” of the best of VO. I’ve coached with Anne Ganguzza, Bill DeWees, Nancy Wolfson, J. Michael Collins, Eric Romanowski, Dave Walsh, and the list goes on. You might be thinking, why has this gal worked with so many coaches? Well, there are three reasons: At different points in your career you need different things. And, coaches have varying areas of expertise. Lastly, voice over, like many other professions, is a field for career-long learning.
Now, as a long-established full-time professional talent and working coach myself, Diana Birdsall and I have teamed up and started a Clubhouse room called “Ask the VO Coaches”
where we can have a weekly dialogue where people who are walking on the same path can now have a trusted space to pose their questions. Last week on Clubhouse Diana and I talked about finding a VO Coach that is right for you. Here are some of the issues that we considered:
Vetting Coaches
During our Clubhouse panel last week, Diana and I were excited to have Randy Thomas and Dan Friedman as guests. Both established voice talents and coaches like us. We discussed the group classes and conferences are great ways to test the waters and see if a voice over coach is the right fit for you. You should consider things like their demeanor and philosophy. See if you can get a sense of their methodology. What is their approach to studying voiceover like?
What Questions You Should Ask
- You should ask voice over coaches about their policies. For instance, do they require 24 hours notice for cancellation or are they flexible?
- Do they provide the scripts? Some coaches plan the lessons and provide scripts, others expect you to find your own scripts. I always provide scripts, but this is not standard, it really does vary and if you don’t want to go digging you should ask. Or, conversely, if you want to control the material, you should ask.
- How do they know what you are ready to go to demo? Not all coaches produce demos. I do work with an amazing demo team, and I do not send my students to demo until their reads are repeatedly bookable.
- Do they offer a free consultation? This is very common and is a great way to see if you are a good fit. Do they offer a consultation for demos? This is very helpful as well.
What Guarantees Can They Offer
None. That’s it. You can do everything right. You can have an amazing demo. No one can promise you work. Voice over is hard. It is a grind. It takes hours of commitment and sacrifice and more determination than you can measure. If you have demo producers promising you the starts you should run for the hills. There are no guarantees and anyone that suggests that there are should not be trusted. Gabby Nistico, another amazing coach who I know as an industry friend, has a video about the rule of 10. She talks about how you have to put in years of effort to reap the rewards. The secret is there is no secret.
A Coach Should Make You Better
At the end of the day, you know where you are when you start. You should know how you learn. A good coach should bring
out the best in you and push you. For example, I respond well to positive reinforcement. I do not respond well to criticism, harsh feedback, sarcasm, or cruelty. I am not the kind who can rise above to prove how awesome I am. I will, instead, just fall to pieced. It is not good. So for me, I look for a specific energy from coaches. Ultimately, I was very excited to build my VO career. Now, as a coach, when I work with students, I am trying to build a relationship with them just as I do with my clients. I want them to build a strong foundation of skills that will not disappear when they are nervous in a live session or when there is noise outside their apartment that they cannot control. I want them to hear my voice in their head cheering them on and lifting them up.
This weekend, on a glorious Saturday morning, I was walking my dogs around our block. I was looking at the Cherry blossoms and lilacs in bloom, and thinking about how even though I had some editing to do and a coaching lesson to plan, I had so much time that day. Time to enjoy with my husband. Time to enjoy with my kids. One of my nieces was in from Toronto and was coming to visit. Weekends are precious for working moms, because even if we still have some work to do, we can revel in the joy of the freedom that the weekend typically brings.
If your goal is to build a successful, thriving business in voice over and earn a consistent, sustainable income, working long hours is the only way to do this. There is no magic bullet or secret sauce. According to Jennifer Cohen’s article in Forbes, James Cash Penny, better known as the founder of JC Penny, once said, “Unless you are willing to drench yourself in your work beyond the capacity of the average man, you are just not cut out for positions at the top.”
Every single week I schedule at least two pilates sessions. I find that in addition to keeping me fit, they help me to relax as well. Jennifer Cohen explains the connection between fitness and success in Forbes:
It happens, even in the time of covid, we leave our studios. As a professional voice talent, we have work we can predict, and the joy of work we cannot predict, that comes in at a moment’s notice and can have a pretty tight turn around time. As a working mom, whether I’m home or traveling I’m always juggling my responsibilities as a small business owner and my role of a mom, this year more than ever. This year, my high school juniors are looking at colleges. And as if looking at colleges for twins is not challenging enough, their interests do not overlap at all. Emma is targeting schools with Speech programs and STEM programs. Jack is looking for International Relations and Russian. So, we are doing two completely different college searches at once. What does this mean for me as a voice actor? It means I’m leaving the booth for the first time in a year and I need to be prepared. Voice over work should never prevent travel, it just means you need the right set up for your voice over travel rig and to take the necessary steps when planning.
The point of the travel rig is to sound like you sound in your home studio when you are on the road so that you can provide clients with a continuity of service. I have tweaked my rig quite a few times over the years, and finally invested in a quality set up that I am pleased with. I now bring:
While I’ve been full time in voice over since 2015, I did not discover Radio Imaging as a genre or my passion for it until 2017. As a professional female voice talent, I had been booking a lot of commercials and loved my commercial work. I was researching and trying to figure out what else was like commercial work to see what I might be good at. When I found radio imaging, I loved the genre right away because of the energy. In other genres of VO, I often have to dial down my energy and contain my exuberance. I have always found this quite ironic, because authentic is a big buzz word right now in voice over, and I authentically am bursting with energy. So when I found radio imaging, it seemed like the perfect fit and I began actively pursuing radio stations to add to my client roster. I love working with radio stations, regardless of market size, and do my best to meet all budget needs.
About a week ago I got an email through my website from 
The station is happy. They are extremely pleased and I made it easy for them to get what they wanted and needed. I had a blast working with industry partners doing what I love. For me, even if a station is small, there is still a lot of value in providing them service. My hope it that they will now come back to me as they need more sweepers and station promos. It’s not just providing them quality content that has great meaning to me, but also getting to know my clients and building a strong relationship over time. So while I made them happy with this first go around, now the work of building a lasting relationship so that I can serve them even better begins. With taking feedback, introspection, and hard work, I hope to continue to provide them with outstanding radio imaging for years to come.
When I started in voice over years ago, I remember thinking that when I had an agent I will have “made it.” I remember Screwing Up is Part of Success”one of my coaches telling me that she worked for five years before she had her first agent, so that I could align my expectations. At that point, I did not even know about managers. I was lucky, I was able to get on quite a few agents rosters pretty early in my voiceover career. As a working professional, I would hear a lot of chatter on social media about various agents and managers and how to get signed, as if somehow getting on the roster would lead to the ultimate success.
I signed with this manager specifically for the Radio Imaging part of my business in January 2019. Within the first week, I send him 5 leads of stations who wanted to sign me and wanted to negotiate retainers. The email above was a call I got a week later. Of these leads, my manager destroyed every single one of them. I was not on the calls. I had embowered him to speak on my behalf. The email above “I was told that our station was not big enough for your services.” is a glimpse of how these prospects were treated in my name. Was this the road to the big agencies? No. Worse, when he tried to renegotiate the stations I had, I lost them. There were other odd quirks about the manager. He wanted any auditions to be professionally mastered, which was an added expense. He also sent Sound and Fury auditions, but I get those from other agents, so now I was paying him to get auditions I was already getting. It was terrible. I realized early on and I was stuck. I basically had to stop soliciting all Radio Imaging business or it would be tied to him. Years of hard work and planning came to a screeching halt. Be careful who you pick to represent you.
They sent me the script and asked for my rate. They needed a RUSH turn around, but I was not charging them an extra fee for that. Since they were a repeat client and I was available I didn’t want to nickel and dime them. Anyway, I made a mistake almost right away. The voice over job I did for them was for an explainer video with usage limited only to their website. I assumed, again, I assumed that this was the same. I assumed this because the top of the script was labeled in bold font “VIDEO SCRIPT.” I initially quoted the job based on the last, recent voiceover work I did for them and the assumption that it was a video.
On the call, it was great to catch up with the client. As a full-time, professional female voice over actor, building client relationships means a lot to me, and phone calls like this always provide an opportunity not only to better understand my client’s unique and specific needs, but also to get to know them. How better to build a relationship than to actually speak?
Now, these questions should have been asked in my initial reply email when they were casting me. I should have asked them before I threw any numbers into the air. And as a long established professional voice talent, I should have know better.
I will never be in such a hurry, even when I tell myself it’s for the client, that I skip major parts of the information gathering process. The point of having years of experience in the industry is not only to serve the clients well and to provide an outstanding level of service, but is also for precisely these scenarios, when years in the industry should teach us to take a breath, pause, and look at what we are dealing with. I realize that if I could make this basic mistake, anyone can. So do yourself a favor, ask questions. Enjoy the dialogue and back and forth. Don’t be afraid to hop on the phone and clarify a few details. I realize the clients in this scenario could just as easily have been inflexible about the budget, and that would have led to a very different blog today.