Jonathan Tilley Was Out Guest
I have to admit, that when Diana Birdsall and I got Jonathan Tilley to come on our weekly Clubhouse, I got a little fan-girled out for a quick minute. If you don’t know Jonathan, he is quite fabulous. He runs a genius marketing course for voice actors and other creatives called League of List Builders to teach about direct marketing to clients. Diana and I both took his class years ago, and as full-time professional talents and coaches, have used his methods with great success to build our own businesses. Jonathan also teaches about specialty topics like Instagram marketing, selfie techniques, lighting….so basically he is a marketing g-d and everything that comes out of his mouth is pure brilliance plus he is lovely and kind and so fun. See why I was excited to have him on our panel? So in case you missed it ( and I don’t know why you would miss it but if you did…) here is a recap based on my notes from Jonathan Tilley’s panel with us:
What is the beauty if marketing?
Our chat with Jonathan started out with this pivotal question. Jonathan talked about the importance of authenticity and being a real person to the people we reach out to. We talked about how our goal really is to make connections so that we can ultimately build relationships and get to know people and actually make deep connections. Our marketing should be friendly and down to earth.
Instant Gratification Doesn’t Work
Researching the people we are marketing to is essential. Jonathan gave the example of Starbucks. If we wanted to find a Starbucks, we wouldn’t just set out. We would take the time to see which Starbucks was closest to us. In this world where we all want everything right away, marketing is the one time where we need to take our time and learn about who we are marketing to, whether or us a podcast, ad agency, or video production company. We need to know a little about them BEFORE we reach out.
The Subject Line Matters
After years in voice over, I can tell you it is still hard to know what to put in the subject line. Jonathan says it should be clear and professional. The subject line should say who you are and what you offer. After all, this is a way people often make sure an email is not spam, so if you are a “Female Professional Voice Talent” say that.
Making a Personal Connection
Jonathan talks about how everyone loves compliments, and the best way to engage is to make people feel good with something that you genuinely feel. So, if you are reaching out to a video production company that you would like t work with, look at the work they have done on their website and social media. Write a personalized letter to them and tell them what you liked and why it resonated with you. A heartfelt compliment goes a long way!
Promoting Yourself Without Seeming Like a Spammy Braggart
This is a tricky one for a lot of people. We want to sing from the clouds how great it would be to work with this ad agency/vide production company/agent but then it’s about us and not about them. Jonathan talks about how making them feel good starts with showing that you understand what problems they are dealing with and what the solutions are. Speak the clients language: “On an ideal day you get work done under budget and ahead of time. I’d love to make your day a little easier. I specialize in……some brands I’ve worked with are (insert 3 examples). That is the kind of language that is client centered and works for them.
As a tip, Jonathan suggested googling production house nightmares and dream stories. He suggested it would be a great way to get insights into their pain points and desires.
Follow Ups
Jonathan recommends monthly follow ups. I have to say, I was surprised by this. For years I have done quarterly follow ups. Jonathan reminded us that it often takes a minimum of 5 correspondences to get a potential client to engage, so whether they reply or not, monthly follow ups are best. These correspondences should also be individualized and interesting. Remember, our goal is to build a relationship.
Jonathan also shared another fun way to follow up is to share testimonials from clients cleverly interwoven with a behind the scenes glimpse of what was really going on. So if you have a rave review that talks about your stellar performance, but in reality you were a ball of phlegm sipping throat coat between each line, it balances the testimonial.
What if You’re New and Don’t Have Street Cred?
We had a few folks ask Jonathan how to reach out to potential clients when they are brand new to voiceover. They had been told “fake it til’ you make it” but wanted to know how you have credibility without a client list? Jonathan encouraged everyone that nothing should stop you from going after your dream clients. All you need is a demo, a website, the internet, and time. Typically, you want to attach an MP3 of your time. You need to carefully craft your personalized letters to talk about how you can best support their needs, and shine, regardless of your time in VO.
landmark case in the US Supreme Court: Mahanoy Area Schools Vs. B. L. In the case, as in all of his work, my dad represented the school district. My father has been a school law layer in the state of Pennsylvania since 1975, so whatever the issue, my dad is always counsel to the school, never to those suing the school. While over the years some of my dad’s cases have gotten publicity, like the Grade Gate scandal in Harrisburg sometime in the 1990s, and his more recent transgendered bathroom case where he won in the third circuit, protecting the rights of the LGBTQ community. This case, though, got international publicity. The fascinating thing was that the decisions was so complex that when it came out, I myself thought that my father lost. Instead, my father and his team of expert attorney’s were elated. Why? Put simply, the headlines were misleading, many in the media understood the issues being appealed, and the headlines that seemed clear did not paint an accurate picture of the implications of the ruling.
So, how on earth does this relate to my professional 
I happened to marry a huge Bill Murray fan, and from Quick Change to Groundhog Day, I think I’ve seen all of his top hits, but Groundhog Day is my favorite. As a working mom, having a system to maintain efficiency is really important but unfortunately that same system often makes every single day feel the same. I go into my booth and warm up. I do my most pressing auditions first. Next I tend to all 
It’s important to pick the right coaches and I’ve been blessed to work with many excellent ones in the years that I’ve been in voice over. Sometimes you want private lessons and sometimes group classes can meet your training needs. Right now I wanted to shake things up. Kim Handysides and her daughter Lisa Suliteanu book a lot of work. They understand what is au courant and have created a curriculum across genres to target bookable reads. Kim has been an industry leader for 30 plus years and her talented daughter Lisa has been working steadily since she was 7 years old and has been full-time since finishing university. In case you’re wondering what the vibe of their class is like, it is upbeat, inspirational, clever, and fun. With so many coaches in the industry at the moment, this class is designed to put voice actors on the path to success and enrolling was a great step for me, even so many years into my career!
In Groundhog Day, we see Phill Conners taking piano lessons and becoming an amazing pianist. This did not happen over night. It took lots and lots of practice. Right now in The Voice Over Study, we work on different scripts and then can use those tools to go back and really work on a script. The more we learn to unravel it, the better our reads become. For me, having fresh feedback on my reads is helpful. It is also just as helpful to pay attention to the reads of the other voice actors in the class, listen to how they approach the scripts, and think about the feedback that they are given. I try to incorporate this approach into both my auditions and my booked work and bring some freshness to it all.
In Groundhog Day, we see Phil’s relationship with others in the town blossom and develop throughout the film as he gets to relive each day. For me, having an opportunity to meet other voice over actors is really valuable. The other talents in the class are from different parts of the United States and Canada. We are at different points in our careers and we all aspire to focus on different genres of voice over. Still, I think knowing other voice actors is essential to our success, and I am so thankful to be getting to know the other actors in this class as we all learn together.
Just as we see Phil repeatedly attempting to cover the story about Punxsutawney Phil, there are countless ways each script can be approached, so wouldn’t it save a lot of time and energy to understand which reads are actually booking right now? That is the point of “The Voice Over Study,” the nuances of the bookable read are not necessarily my go to read, so I am so thankful for the first few sessions already! For example, the words to emphasize or blend may not be what I had thought of, so this valuable feedback, and the reinforcement of it, makes Kim and Lisa’s class outstanding. In class last week, Kim directed me to hit words I never word have that to enunciate, and the overall gestalt of the read was just a million times better. Her instincts are amazing. Kim and Lisa book A LOT of work on their own, and my goal is to be as busy as they are!
In class we have homework. We have scripts to prepare and we are also supposed to work on cold reading. I also love this, as both make me more efficient and more effective in my daily work. These tasks are something that I look forward to, as I feel like I am taking control of my career and determining my own path.
