Consistency Matters
As a full-time professional voiceover actor and coach, I think one of the reasons my career has continued to thrive and grow through the years is the consistency of my practice. When I work with my VO coaching students on techniques, whether the are voice over acting methods or the practical steps to running a day to day business, I pass on exactly what I practice in my own business. I encourage what I have found to work and hope to foster good habits in students. Conversely, I also share what has not worked in hope of sparing them what I already know not to be helpful. As solopreneurs, we wear so many hats and juggle so many balls. Setting ourselves up for success and holding ourselves accountable makes life much easier. So yes, this many years in, I practice what I preach as a coach and I do as I say in my lessons. Here awesome aspects I focus on regularly as both a professional talent and a coach:
Goals
Goal setting is pivotal to success in voice over. If you don’t know where you want to go, how can you possibly get there? As part of my business plan, I update my goals at least twice a year, if not quarterly. Anyone who has worked with me can tell you I love to help them flesh out there goals and we typically do this early on. When I do my own personal goals, I always post them in my booth and where I like to work upstairs in my house. This helps a lot with mindset. I think everyone has good days and bad, and just knowing your intentions is useful.
Accountability
I have been saying for years that I would not be where I am today without my accountability buddies! We have even presented together at national conferences. At present I am in several accountability groups. My primary one for all of VO is affectionately called “the VO Powerhouse.” We meet weekly and talk about specific touch points and present in order every week. We also chat about our lives. We tend to talk daily on Facebook as well about everything from rates to pronunciation to our families.
I have a mentor for my audiobook work. We meet monthly. This has been extremely helpful in launching that genre of my business. Again, I don’t think you can quite imagine what the possibilities are without being pushed by those who have already gone there.
I am also in an eLearning ensemble. We meet twice a week. We touch base about our marketing goals specifically. This group is great because we push each other and keep our eyes on the horizon.
I always encourage students to find accountability buddies. I personally think that meeting at least once a week is crucial. I think it helps to keep you going and to keep your eye on the ball. I think everyone in VoiceOver should be in one! If you are not and would like to be, you can look at conferences (which is where I met my buddies), Facebook groups, and at local VO meetups.
Craft
As in other professions, voice actors, regardless of how established we are, are never finished working on our craft or technique. And in truth, as industry trends shift, it is extremely important to stay on top of them. Having one on one coaching is still extremely joyful for me, and the last one I worked with at length was Sean Pratt. I love doing online webinars, like Tina Morasco’s library and Dervla Trainor’s Speaker Series. I also love learning at conferences, and conferences are essential both to being part of the community and to staying on trend in VO. While I am often in attendance as a presenter, I try to soak in as much as I can as there are experts across genres from all over the country and often other countries, so if you can afford to go, you should!
Marketing
Just as I encourage my students, having a consistent in-bound and out-bound marketing strategy, staying on top of marketing is crucial to my business plan. From blogs, to social media, to newsletters, all of it matters, both separately and as a whole, to establish my brand. Everyone who knows me knows I can talk endlessly about branding, but in truth, it all matters, a lot, and being consistent not just about posting content, but the quality and quantity of the content matters. It can be daunting to have to post and keep track of all of these moving parts regularly, while staying on top of auditions and recording booked work, but if you want clients to know you exist, it is crucial.
Daily Routine
Having a consistent daily routine and painting a schedule helps to ensure that important “to do” items don’t fall through the cracks. Whether starts with a warm-up, goes to booked work, then auditions, and cleverly weaving social media in, or whether certain days are time blocked for certain tasks, your routine is important. I tend to leave certain days for certain tasks. I also am passionate about healthy living and fitness, so I weave meal prep and pilates into my routine as well. My voice over career would not be where it is today of those items were not part of my schedule. When I work with coaching students, I try to be realistic with them about their schedule. Working moms with young kids have very different demands on them than empty nesters. Still, regardless of the phase of life, routine helps everyone stay on task.
Takeaways
When I coach, I draw from my experience. If I change what I do, I share it so others can benefit. If I find something no longer works, I share that too. I find the best way to coach is to draw from my years of booking and try to help my students build a solid foundation.
frankly I was nervous about fitting into my dress! While their tips and tricks are under a tight NDA, I started to realize that in addition to feeling better and losing weight, I was actually getting done all of the items on my “To Do” list, something that I confess has not happened for a long time. What I started to realize is that mindfulness in one area, like health, seems to have a trickledown effect into all realms. I know seem to be able to focus much better on reaching my VoiceOver goals,
Much of the same applies to voice over. How might you clean out “the junk” in your VO way? Might it be avoiding negativity or the ill-informed on social media?
When I first heard about the sales funnel for voice over, I was elated. Basically, their funnel drew me in and it worked instantly. I had several thoughts. First, I loved the idea of paying less for pay to plays. I thought by starting a funnel I could change my pay to play strategy. To be clear, I do not think there is a voice over reality in which pay to plays cease to exist, I simply wanted to be less dependent on them. Next, I loved the idea of positioning myself to be found by the people who were hiring me. In all my years as a full-time actor, I spend A LOT of time doing direct marketing, and we all know this can be a craps shoot, a big roll of the dice. The sales funnel was appealing because I had hoped that through the marketing expertise of the folks I hired the people who needed me would find me and I could focus on what I love to do most, recording and coaching. It sounds great, right?
While working with Rob and Mary was as expected in terms of their bed-side manner, and they were responsive and kind, Rob over-promised and under-delivered in terms of the result of the funnel. It was actually shocking. We would look at the same numbers, and they would have a completely different analysis of them. Keep in mind the funnel was supposed to bring in dream clients with large budgets. It was supposed to weed out the undesirables. This was NOT my experience. My experience with the opposite. My dream clients were no where to be found. I had multiple people sign up for calls and not show up. I sent follow up emails and texts to those no-shows. 
We love to talk about our CRMs. Building client relationships is another hot topic. A few weeks ago Robert Sciglimpaglia started talking about 
sales funnels for voice over. Diana Birdsall, fellow VO Coach and I got super excited. Why? After years of emails and LinkedIn outreach, sales funnels are different. And why work with Rob and his daughter Mary Brainard? Put simply: they are fantastic.
A sales funnel is a fancy word for a sales process. If you picture a tube or a pipe that is wider at the top and narrow at the bottom, that is what a funnel looks like. In a sales funnel, as people move through the funnel, there are more people at the top and fewer at the end. This is because not everyone wants or needs you services at the moment they are pulled into the funnel. You can work to maintain contact with all who have come into the funnel through follow up emails, calls, and social media. Also, it came up in our clubhouse chat that funnels should really be used for experienced voice actors who have their business up and running. If you are new to VO and just starting out, this is not the system for you. You can try this once your booth is set up, your website is up, and you are ready to seriously invest in your business.
In general, the platform you are on matters! Some pay-to-plays and even many rosters do not allow you direct interaction with the clients. The client belongs to them, not you. Their goal is for the client to come back to their site, to their platform. You, the paying talent, are only a means to that end. Other pay-to-plays, in contrast, let you interact directly with your client. Do your homework and start booking on those sites. Wouldn’t it be great if the next time the client needed you they just came directly to you, and you did not even need to audition? And wouldn’t it be great if that happened over and over with multiple clients? That’s how you build a business!
So let’s go back to this client that you’ve booked on this pay to play for a commercial that you can interact directly with. Let’s say this job comes in on a Saturday and it’s a “Rush” job. Do you actually have anything else going on? Did you really need to re-shuffle your life to accommodate them? To me, if the client is already paying a nice rate, I would rather dazzle them with my super fast turn-around time and ease of availability than nickel and dime them. After all, how does it make you feel when you are charged extra for every little thing by a service provider? Instead, make it easy for the client to get exactly what they need as soon as they need it. Do an awesome job right away. Do you know what will happen if you do your job well and quickly? The client will be happy.
In the course of your email discourse, try to start getting to know your client. You can start with the basics: ask them how they are and share a tidbit about your day or your week. If you live in a different region, chats about the weather can actually be riveting. I happen to be a working mom, so I love bringing that into the fold.
Every job matters. Clients have a choice when casting and we are lucky to book what we book. An attitude of gratitude goes a long way. At the very least, send a hand-written thank you card. If you have an international client, send a virtual card. Let them know that you appreciate their business and act as if you are part of their team, because you are! Wish them well when presenting the finished audio, and mention your next collaboration. And in thanks. Sometimes, for larger projects, a thank you gift is appropriate. From agents to project managers to video producers to creative directors, it depends who you are working with and what the project was, but I have sent gifts ranging from Starbucks gift cards to chocolate to giant containers of popcorn.
Make sure to maintain a relationship with your clients! You already know they like you, they already cast you once! So, don’t lose contact. Sometimes newsletters are great for reminding them that you are still available. More personal quarterly check-ins are, however, extremely important. You can share a tid-bit of wrk that might be relevant to them as well. You can check out their social media and new content and engage and comment on it. It’s really important to be genuine and actually have something to say, but it’s also important to simple stay top of mind. Your voice many not be perfect for every project, but you don’t want to miss out on a casting simply because the client has forgotten that you exist. Be present. Engage. Be the talent they are thrilled to hear from.
But do I really Need it…
