small business owner

How the Ability to Upgrade My VO Website Represents my VO Journey as a Whole

July 19, 2020 by Laura Schreiber

The Importance of Amazing Website People

Laura Schreiber with Team for Voice Actor Websites and Kim Handysides and Shelley Avellino — It was a true joy when Karin Barth, Joe Davis, Kim Handysides and her husband Ed, and Shelley Avellino came to visit!

If you are in voice over and you have never met Joe Davis and his right hand woman Karin Barth of Voice Actor websites, that

would surprise me. They are incredible people. I don’t know what the average professional voice actor’s relationship is like Joe and Karin, but they are warm, trustworthy, and brilliant with everything from website design to SEO. If our website is our store front in voice over, it is essential to have a solid relationship with the folks who run your store front. Having a solid relationship with people like Joe and Karin is so easy, they are two of the kindest, hardest working people I have every met. I can think of dozens of examples of times when I have had “emergencies” and they have been supportive and helpful, and one time when I changed my email signature (which they of course designed and coded) and I could not get it to load in my iPhone, Joe offered to fly from Florida to New York to help. Now that is customer service. So to say that I am appreciative of the team at voice actor websites and that I depend on them would be accurate. It would also be accurate to say that the success of my business is intertwined and inextricably linked to my voiceover website. Consequently, the journey I have taken with my voice over website is representative of my voice over journey as a whole.

https://youtu.be/2_RNm68QpPE

Voice Actor Websites Team- What Makes A Great Voiceover Website (https://youtu.be/2_RNm68QpPE)

How it All Started

Laura Schreiber With Brad Newman and — Here I am with Brad Newman of Upper Level Hosting and Nazia Chaudry at VOcation

It all started with a single scrolling webpage. I did not know about Brad Newman, sadly, years ago and I had to deal with host gator hosting and that is another long story, but I am also so very thankful to have hosting with Brad now and have the joy of his outstanding customer service at Upper Level Hosting. Anyway, I had one scrolling page. There was a menu at the top and if you clicked on it the cursor would jump to the section selected, so it felt like there were multiple pages, but really there was just one page. When my page was first created, I was very concerned with branding. I worked with Anne Ganguzza and she came up with the concept you see today. While branding was on my mine, SEO was not. The initial website that launched in March 2016 looked amazing. I was so proud. It was breathtaking.

Initially I did not Do Anything On My Own

When I started my business, Sara Waters designed the site and Joe was in the picture, but he was not the entire picture. At some point early on he ran the show. The transition was seamless because I cannot pinpoint a moment in time when the transition occurred, it was juts my friend Joe running things and before I knew it the more I worked with him the more he and his team became my friends. I did not do a single thing for my website on my own. NOT. ONE. THING. Here is a list of basic support I got from the team at voice actor websites:

adding client logos
adding testimonials
adding and/or updating demos
adding/posting blogs
SEO services
eSignatures
marketing materials
social media banners and updates

I was extremely dependent on Joe’s team. First, once I tried to do an update myself and made a big mess of my page. Next, it saved me time to have them do it. Time they were doing these services is time that I could be in the booth recording or simply doing other things. I lacked a skill set that they all had, and their expertise was extremely reassuring. Not only was it reassuring, but it helped me to establish myself as a professional in my field.

The Big Upgrade

Home-NEW

In 2018 I made a huge website update. I went from a single scrolling page format to a multi page format. I had amassed an impressive body of booked work to post. I also had worked with so many coaches by that point and had so many professional demos produced that I really needed different pages for each genre so that I could showcase the demo and booked work I had done in a more spectacular, attention getting way. What I did not understand when I initially started the process in 2015 was that my single scrolling page, as beautiful as it was, would never have the SEO that the multi page site has. Joe and his team coordinated efforts. I began writing content and organizing all the video clips. Voice Actor Websites continued to help my professional dreams come true, my store front made a huge leap that year and the website truly became a place to show where I was professionally and all that I can offer my clients.

The Bold Move: Learning to Do Some Things in Word Press

After YEARS in the industry, I have gotten better at time management. I love learning new technology related to anything in voice over. So, I became curious about the workings of Word Press. I wanted to understand the magic that went into adding a logo or inserting a testimonial. I started small. I started by posting my blogs. But one day it occurred to me, if I could post my blogs, then surely I could learn to do more. Karin spent a good bit of time teaching me how, step by step. I made note cards and I was really excited. More than that, I was inspired. I decided to make a bold move and add an entire page to my site.

Covid Response and Emergency Management

I did have one little hiccup when doing it, when I added this page I somehow made my commercial page disappear, but Joe fixed it!

Taking Ownership

I am extremely thankful for all of the support I have gotten from Joe and Karin of the years. Having a team of people who are wonderful like the team that Joe has built has helped make success possible for me. I have no doubt that as time goes on there are many services I will need to pay them for and many lessons I will need, but the sense of pride that I got in being able to upload my own client logos and add content as I want to meant the world to me! As small business owners, voice actors wear a lot of hats. For me, my website was the wild west, and feeling that it is not such uncharted territory fills me with so much joy.

You Need to Calm Down

June 8, 2020 by Laura Schreiber

Not You, Me!

Do you ever listen to the Taylor Swift song “You Need to Calm Down” and think she is singing directly to you? I can’t be the only one. So as proud as I am to be a working mom running my own small business, I would be lying if I told you I was always able to separate my feelings from my work 100% of the time. I think when you are as passionate about your industry as I am about voice over, remaining detached and having good perspective all the time can be a challenge. Why does staying calm matter? Regardless of the business scenario at hand, as voice over actors we need to remain calm in order to cultivate and maintain meaningful client relationships.

Two Interactions That Got My Wheels Turning This Week

This week I had not one but two instances where I nearly lost my cool. In both cases, I was fortunate that in the time that I was venting to my family that is home with me, each issue came to a positive resolution and each time it gave me pause that I should have been calmer in my reactions.

The first instance involved a collections issue with a client who typically pays after the 90 day mark. I typically do at least one commercial per quarter with her. The terms of my work is that I expect payment NET 30. My process for collections is that clients get a friendly reminder at 30 and 60 days out. When it hits 90 days they get a letter from my lawyer. This particular clients is a pleasure to work with. She is not demanding, she is clear in her direction, and she is delightful. She just always pays late. Always. So this time the letter was sent at 90 days. Typically she responds by paying promptly. Things are, however, different now. The letter got no response. By day 105, I was very upset. I felt that after our long relationship, some communication was warranted even if she needed to let me know that she needed an extension or a payment plan. In my head I was playing out multiple scenarios, including contacting the end user and posting in our Facebook VO Red Flags Group. Then, around day 110, she responded to my lawyer with a lovely email that she had been out of the office due to the pandemic and issued payment. Done. She also wrote a nice note about how excellent my work is. So all of the time I spent thinking about how she was doing this maliciously, it was all in my head. I already knew going in that she pays on the slow side, and because of the pandemic it was slower. The take away here is not to presume to know what clients are thinking or to get emotional. Staying calm and dealing only with tangible facts without freaking out is clearly the best way to preserve long term client relationships.

Another interaction involved my reaction to client feedback for a roster I’m on. This particular roster does not pay in the high end of rates, but they are typically easy to work with and send a bulk of work. For me, one challenge that I have is that instead of just emailing me bookings, the upload all voice over assignments through a web portal. Anyway, a commercial came in for a client I have done work for before. All communication with the producers in this roster is typically through the portal. In general the reality in the voiceover industry is that there is not a lot of human interaction and when you get feedback without inflection it’s possible that there can be more or less to that feedback. My natural tendency is to jump to conclusions and become emotional. I learned this week, upon receiving repeat bookings from this roster, that unless I am told explicitly that something is wrong, everything is ok. I think when we want so badly to make our clients happy, and so rarely get any feedback at all, it is easy to have these conversations in our head. In the end, it is better to remain calm.

Finding My Inner Zen

If we have ever met in person, you would pick up right away that I do not have a calm, relaxed energy. Having spent much of my adult life in New York City, the frenetic vibe of the city always suited me just fine and if anything I thrived feeling that pulse. I will say that recent life during the pandemic has made me want to take things a little slower. Now that I am home with my family 24-7, remaining calm seems much better than getting bent out of shape over every little thing. If I let the small stuff get to me, this pandemic would be impossible to get through. I am trying to actually live by the advice I give my children. And of course, by the brilliant lyrics of Taylor Swift: “But I’ve learned a lesson that stressin’ and obsessin’ ’bout somebody else is no fun…You need to calm down, you’re being too loud.”

Branding and Voiceover

February 10, 2020 by Laura Schreiber

If My Job is to Voice Other Brands, Why Does my Brand Matter?

As a voice over artist, I have the privilege of voicing projects for the brands we know, love, and use in our daily lives! While every single job is exciting, when a brand name that my family uses all the time, like Dove or Gap or Kind Bar, books me I am ecstatic because those brand names have such huge brand recognition. Why, then, does it matter if I, as a voiceover actor, have a brand associated with my name? What I learned as soon as I began my VO journey years ago is that I am not just voicing projects for these brands. Instead, I myself am also a small business owner and need to create and maintain a brand that my clients can identify with and connect to in order to understand the service that I provide. Branding is essential to success in voiceover.

When Did My Own Branding Journey Begin?

My very first coach in voice over was the amazing Anne Ganguzza. When we started working together years ago on my commercial demo, I immediately had lots of questions about her website. Anne explained to me that we could have separate sessions to work on my branding as we got closer to my recording date. We scheduled everything so that my website would be ready to launch when I had my demo. Even though I was new to the industry, Anne’s website stood out to me because there was a grandiose impression to it that others simply lacked. I had considered doing my commercial demos with other coaches. Frankly, Anne’s website and the brilliance of Anne’s virtual store front was so impressive and resonated with me so much so that I just had to work with her. Over the years I have continued to follow Anne on all fronts and I continue to learn from her. Her marketing is seamless. Everything ties together. She is sets the bar high for us all.

So what was our approach? Well to really understand it you would have to work with Anne, but we did have a session where there was a lot of question and answer. To be clear, I think that Anne is able to help with branding so well because she works so hard to get to know her students on multiple levels. Anne then worked with creative genius Sarah Waters. They came up with the concept that is on my website and all of my marketing content today. It represents my personality, my hope, my dreams, and my vision for my small business. My branding concept was the result of a collaborative effort of a lot of creative people.

Your Website as Your Store Front

Now let’s enter the folks at https://www.voiceactorwebsites.com/, Joe Davis and Karin Barth, absolute geniuses!! At some point years ago Sara stepped away and Joe took over. Joe is so amazing and the transition was so seamless that I actually had no idea it happened. I have been working with Joe for so long that he has become a close and cherished friend. I value his advice and feedback as there is frankly no one who understands a voice actor’s SEO better than he does. I also work closely with Karin to make constant changes and updates and she has been a true blessing. She is wonderful. At some point, I think around 2018, I upgraded my website between the initial scrolling page that I had done with Anne and Sarah to the mega multi-page format that is alive today. This was a huge undertaking and a tremendous investment in my brand.

In voiceover, your website is your store front. If a client can’t find you, they can’t hire you. If they come to your store front and they don’t like what they see, or they can’t find what they need quickly and easily, you will lose the sale. Like all brands, you only have one chance to make a first impression. If you are in voice over, your demos should be obvious and easy to find, as well as your contact information. Everything else is gravy. How you dress it up is your branding. My web page is super pink and super bubbly. Just like me. Perhaps looking at some samples of other successful solopreneurs to find common trends makes sense, as there is certainly a pattern here:

Cast Study:

Let’s look at some women who are thriving in voiceover today and setting the bar high. I am throwing myself into the mix because I work really hard every single day on my brand and I try to follow the rule and trends that I observe. Here is a chart that I have created and from these examples there is a lot that we can extrapolate:

What Can We Learn From these Samples?

All of these websites have a real brand that is obvious as soon as you open the page. The branding set the tone or vibe about the voice over actor and is maintained through out the fresh content.
All of these women solopreneurs are active on at least one form of social media, and most are on multiple forms of social media. They consistently carry out the branding from their website in their posts.
Many of these women either have their own podcast or are regular guests on others’ podcasts.
These women are often teaching voice over or giving workshops either on their craft, marketing, branding, or something related to some aspect of their business.
These women all have a logo or theme from there website that is unique to their brand and has become recognizable in the industry from their postings.

How I Use My Barnard Degree Every Single Day in Voice Over

January 19, 2020 by Laura Schreiber

The Comments…

A beautiful spot in the middle of Barnard’s campus that I loved so much.As a full-time voice over actor, I have the joy of working as a creative all day every day in an industry that I love. You have no idea how many times people have said to me, in my family and in passing, “It’s a shame you aren’t using your degrees.” This always leaves me scratching my head. I am so appreciative that I had the opportunity to go to attend Barnard College, the undergraduate women’s college at Columbia University if you don’t know it, and to go to graduate school at Columbia University. As a small business owner I use all that I learned in my years at Columbia throughout the day every single day. When something becomes part of the fiber of your soul, part of your identity, and shapes the way you approach all that you do, it’s sort of hard to think of how you could exist without it. But still, because this has come up A LOT, let me try to flesh this out a little more specifically.

Writing the Business Plan and Analyzing the Data

Here I am in my suite over Ollie’s on 116th street my junior year. The one thing not part of the Barnard curriculum was how to keep a clean room!

From the moment I thought I decided to pursue voice over, the research skills that I crafted at Barnard were used. Before I began actually working in voice over, and well before I began working with coaches and studying the craft of voice over, I spent months researching other industry talents. I was listening to demos and making spreadsheets. I was curious who was booking what. I listened to see where others with voices like mine were booking work-wise. I tracked where certain demos lead certain talents. I had spreadsheet upon spread sheet. This was research that I generated for what I needed to know to ensure that this was a business that would make sense for my family. Where did I learn this creative approach to research? Barnard. Where did I learn how to analyze data? Barnard. And where did I learn how to use the data that I collected in Excel to make a compelling argument in one way or another? You guessed it, Barnard.

But just gathering and analyzing data was only the beginning. I was setting out not to just be a voice over actor, but to be a solopreneur. In order run my own business I needed a working business plan. I remember thinking all those years ago that the business plan would be fluid and would change, but that I needed it to guide the choices I made early on and to make projections about my income. I used a strategy that I learned in graduate school called “Planning Backwards.” Anyone who has ever taught is probably very familiar with this, but I set short term and long term goals for myself and then I wrote a business plan around them. Again, everything that I did in terms of my business was all based on the way I was trained to do in my years at Columbia.

Researching Brands

I loved meeting friends at the steps in between classes. I had so much fun setting here and socializing. This was quite a hot spot!

Brand research is necessary when auditioning, when booking work, and when determining which companies to reach out to when direct marketing. When auditioning, it is important to understand the brand that I am reading for. I research their current add campaigns and try to understand the overall gestalt of what they are trying to put out. If whatever I have been sent is a departure from previous work, I try to figure out how that fits in too. When I book work, again, I strive to understand where it fits into the big picture of the brand. I immediately go to the brand’s website and social media pages. When I direct market to companies, I spend a lot of time getting to know a brand so that I can individualize my outreach. Again, all of this thorough research and these strong investigative skills come from my years at Columbia.

Understanding the Jargon

I loved my time in the Theta Psi chapter of Alpha Chi Omega. The women in our sorority were campus leaders. My AXO sisters are brilliant and incredible and I am lucky to call them sisters, including my actual sister Julie! Here we are at the Revlon Run Walk for Women in Times Square in 1999.

In addition to my commercial work, I do a lot of eLearning. There is a lot of complicated jargon in these training modules.Sometimes I feel like a kids back in school, because for me understanding the text is very important to my delivery. Because I read so much in school and spent so much time in academia, I am thrilled by this part of the job. In addition, I have also taken professional voiceover training to improve my read rate and this has helped with some of the complicated reading. The amazing Kim Handysides has created a curriculum for this, as I confess that in all my years at Columbia we did not do much reading aloud. In fact I can only recall one History seminar taught by the great, late Professor Yerushalmi where he had us read primary source documents aloud in class. Typically, we read on our own and analyzed together, so I find that on-going professional development is still essential in this area.

Running a Business

Here I am In Low Library for the Senior Awards ceremony in 1999 at at Commencement. On the top I’m with my sister Julie. In the bottom I’m with my husband Harlan (GS 96′). On the left I am with Professor Peter Juviler of blessed memory who was my thesis advisor. I am so grateful to have worked with him.

As a full-time working mom, I think credit my years at Barnard and Columbia with my ability to run my own business. In school we had a very challenging course load every semester, were involved in on-campus activities, and had off campus internships. I was juggling a lot of balls at a young age and I was not alone, I was surrounded by a campus of high-achievers and this was the norm. Those years of scheduling not just my classes, but carefully planning when I would write my papers, study for exams, work, volunteer, etc, well-prepared me for life as a working mom. I did not expect to sit on the steps eating burgers from the law school barbecues without a care in the world forever, I had a sense of urgency that I always had to be somewhere and that my time was limited. I feel that sense of urgency every day now and I am so thankful for the years I had inside the gates on 116th street. They are a part of who I am and I know that I am better for it.

How Much Are You Working?

August 5, 2019 by Laura Schreiber

“The possibilities are limited only by our imagination and determination, and not by physics.” ~ Mike Duke, PhD, NASA Geologist

THE question:

As a full-time, professional voice over actor, I get a lot of questions; but, the one I seem to get the most, is “So, how many hours would you say you work now?” Somehow saying that it’s a full time job has net been a clue. So, what I gather is that folks can’t imagine is how the work of a creative can fill an entire day, or perhaps weeks and years on end. Given the opportunity, I will happily, and enthusiastically elaborate and tell you what days are like for a working voiceover talent.

The Home Studio

Like most voice over actors, I have a professional home studio. This gives me the ability to accommodate clients in different time zones, not just in the Unites States, but abroad as well. I love getting started early, because I feel like I have gotten a lot done in a day. In truth a lot of my steady clients are on the West Coast, so I often go back down to record jobs that come in late after dinner as well.

Daily Tasks

The amount of booked work I have shapes my day. I typically record all booked work before doing anything else. If a big audition comes in, I will pause a job and record and submit that. While I record, I hydrate continually. I drink water all day long. I limit myself to one coffee a day. Once I am done recording actually bookings, my day is divided between auditions, client outreach emails, LinkIn follow ups, and general marketing tasks. I do try to do 20-40 auditions a day, and they come in from clients, Pay to Plays, and agents around the country. If a booking comes in mid-day, I stop what I am doing and record. For bigger jobs I typically have advance notice. For example, I did 20 videos on Thursday, but I new about them about 2 weeks in advance so that I could book out the day on my calendar. I do I lot of commercials and have a lot of RUSH work as well. I am always happy to do rush jobs. I understand when folks have deadlines, and I never mind getting audio right back to clients. Often when more booked work comes in, time on LinkedIn or for marketing takes a back seat. I tend to keep up with my client correspondence as that is very important to me!

Mom Life

It seems the more I get into a rhythm with my business, the less I feel in control of life at home. When my twins were small, they had all of my focus and attention. I was with them full time and I could spend all of my energy thinking about meals and school and their clothing. Now I worry a lot about their school work since they are in high school. But, our house is not as organized as it was. Our dinners are not planned. I often scramble to make lunches before taking them to the train in the morning. I am so so so thankful that the groceries can be delivered or I am not sure we would ever have any.

Another issue is that because I am a small business owner, even when I am driving my kids to sports or taking them to the doctor, I am still thinking about my work and checking for client emails. I can’t ever completely detach because there is no one else to man the fort. Since I am the business, if I disconnect, it ends. I find it challenging to find the right balance between savoring this precious time with my children, which goes entirely too fast, and catching the momentum of my business which I have worked so hard to build.

I do remind myself that my kids are learning from see me running a business at home. They see me working not just at nights but on weekends. They hear client calls. They get to hear and see my actual work. This all cushions the blow. So the house may not be perfectly tidy when the family comes for a visit. And we may have to get takeout more than we had planned. And I may often forget to go back out and put the cover on the grill.

My hope is that while friends that we meet for dinner may have natural questions about what it’s like to be a full-time working creative, my kids, the people who matter most to me in this world, will not have any questions because they see everything. I also try to talk to them about all of the issues that I grapple with and pose thought provoking questions.

So, I can tell you with certainty that a working voice talent has plenty to keep them busy! Odds are their more than 40 hour work week blows by and they have a hard time figuring out where the time has gone!

Insights Into the Video Game World

July 21, 2019 by Laura Schreiber

https://youtu.be/XrDc8H8Is_4

A Rare Glimpse

Emma and her roommate in their classroom on presentation day!

On Friday morning I went to Stevens Institute of Technology in Hoboken, New Jersey to pick my almost 16 year old daughter Emma up from her two week program in video game design. As a mom, I was so proud of her to have done this program and spent time in the summer exploring an interest and working hard. As a full-time, professional voice over actor, I was even more delighted that she chose to pursue a course of study that could ultimately give us an opportunity to work together. In total honesty, I was completely elated and hoping that she loved every minute and found her calling.

But back to the point of the blog, my inside scoop into the video game world. So the professor that Emma had for her weeks at Stevens was Professor O’Brien, a brilliant creative whose personal focus is gaming with a social message to create change. I did not anticipate that he would be speaking, but this dynamic man spent a lot of the morning not just explaining what our kids had been doing, but sharing what a course of study in video game design might look like and what their career path after completing said course of study might look like. I was excited and enthralled.

The Team

I learned that like real world game design, Emma participated in a team during her program. They each assumed a role, as in actual video game design. There are coders, programmers, floaters, narraters, artists/creators, team leaders, and this was just in the student lab setting. All members of the team were essential to building and creating the game. Even though Stevens is an engineering school and the kids there take the same classes as the computer science students in the Engineering college, the professor explained that in gaming the team needs both the essential computer skills and the creative and artistic skills and has to comfortably float between these worlds. I was particularly pleased that my child had this experience, because as a small business owner, I have to do this every single day. I have to pour all of my creative energy into my voiceover projects, and then put on my business cap and do invoicing and market myself. Here is my child, a rising sophomore in high school, already learning to think this way.

Roles in Their Organization

From listening to Professor O’Brien speak, I learned about the various roles in a gaming company as well. While I have had a few roles on Indie video games, and there are typically several people in on the live sessions, I have never thought too much about the different opportunities available in the company. Apparently, after graduating from a university with a BA and a BS with a concentration in Video Game Design, these kids are prepared to be any part of the team, including project managers, creative directors, programmers, coders, writers, artists, floaters… the list goes on and on. It is clear that they need team players who understand both the technical and artistic components of the game creation.

Places to meet Gamers

I was fascinated by this part of that Professor O’Brien mentioned. As someone who spends so much time marketing and reaching out to new and potential clients, I was fascinated to learn that folks in video game design like twitter. Here are other useful resources I learned about:

Playcrafting: https://playcrafting.com/
Games for Change http://www.gamesforchange.org/
GDC Vault https://www.gdcvault.com/
itch.io
The Sheeps Meow: https://www.thesheepsmeow.com/

What Surprised Me?

As a voice over actor, I was first surprised that none of these games have a voiceover component! The student projects did all have music, which my daughter told me was all free and public domain. When I asked the professor, he told me that even at the university level, the skill of casting voice talent adds a layer of challenge that they are not typically prepared for and that students don’t usually have voiceover in their projects. Next, I was surprised that so many gamers are on twitter. For years I tried to persistently market on twitter, posting about three times a day. I got no results from this. Perhaps I had the wrong target audience? Next, I was delighted to learn about the team aspect to the creation and about the team/community aspect to the testing and trial phase. I was delighted by this. Lastly, I was surprised by the technological rigors of the program. My daughter has an updated Mac that is several years old. Her rather expensive computer was insufficient to meet the needs of the high-tech software used for this course! She had to use a university provided loaner.

I am so thankful that my child had this opportunity! I am so thankful that I had the flexibility as a working creative to come and see hew finished project. I am one proud Mama!