Recent Epic Mistake
When I started my voice over business years ago I had headshots done for my website. While a long time ago people used to say that voice actors did not need to show their face, as the VO industry has continued to evolve and we, as talents, now have to bring in the bulk of our own work, it is on us to run our business like a business. If we want our clients to connect with us, having current pictures is a must. So, about a year back, I was presenting at an online eLearning conference and I was super excited. When they asked for my head shot, I became for cognizant of the fact that the photo no longer resembled me. I was thinner, my hair was shorter, I always wear glasses… the list went on. I decided to take new photos and update them. While my old headshots had been done by a professional, I took the new ones in my booth with an iphone. I loved them and was thrilled.
I loved the photos so much that when I did my website refresh and rebrand this January they were featured in the banner. Do you sense the train wreck coming. Well, middle-aged me does not have perfect vision. I failed to notice that in my main photo I am sticking my tongue out. I tend to be both silly and flirty, and apparently I stick my tongue out. Often. Worse, I could not see that my tongue is sticking out and this photo is everywhere.
Fast forward to this summer. I was accepted as a presenter for the OneVoice conference in Dallas. They asked for a headshot. I send them this photo. I was so elated when I was listed on the page of speakers. I clicked on my photo to make it bigger, and for the first time realized in horror that my tongue was out. Clearly the photo had to be replaced.
Brand Awareness
It’s amazing that even in the NY metropolitan area it is really hard to find a photographer to do corporate branding work. Further, it is amazing how much range there is in their rates. Beyond that, it amazes me how few were even willing to respond. There are so many things that i think about when interacting with clients: rates, making it about them, speed of response, and yet finding someone who got what I needed AND responded AND charged a sane rate seemed like the Red Sea parting. I was delighted when I actually got in touch with a photographer who had an entire corporate branding page and took the time to look at my website. She was kind and flexible and her work is beautiful. She was not easy to find and I’m so thankful that I did!
For me, I wanted these pictures to help instill brand awareness, so clients really know what it’s like to work with me. This meant:
- letting my personality come through
- choosing colors like pink and avoiding other colors
- including my kids and my dogs
- showing details of my home and office life
This is all a part of what I have built my brand on…
Chance for Clients to Get to Know You
For these headshots, I put together three looks: formal, fun, and business casual. As I work in different genres of voice over, and deal with people with differing job titles, different looks work for different people. A head shot that is ideal for radio imaging is very different than one that is ideal for corporate narration. But, I wanted my happy, upbeat, fun vibe to come through in all of these looks. I wanted my youthful, millennial personality to shine.
Face of Small Business
While I am a solopreneur, I do run my VO business like a business, and I had very specific thoughts about these photos and their usage. Having been in the voiceover industry for so many years, I knew just how I’d use these pictures and could already envision their placement as soon as I got the proofs.
Opportunity for Social media
I also wanted to have much better images for instagram posts. This was really important to me. I was really excited to see what Erica came back with, because I immediately felt inspired and had tons of ideas. From posts about social media, to life as a working mom, to booth life, these headshots will be in the mix!
How often should you update them?
Basically, you should look like your pictures. Your hair should be relatively similar and no one should have to guess who it is. Likely every 5-7 years will make sense. It it’s more than that you have to question if you are doing yourself a dis-service. In this world where we zoom so often, people expect you to look like your photo. Using an old, out of date, or air brushed photo is almost worse than not having a picture because it undermines the foundation of your brand: you. So keep your headshots up-to-date, and have fun with them!
As I said before, there were elements of my previous branding that I loved. I loved a lot of the pink. I did not love the contrast between the pink and the black. Instead of the bubbles I had before, we whose to do something that combined my favorite flowers and leopard print. Again, I wanted this to have some edge to it, while retaining some warmth.
‘Tis the season, and this season, after another year of really hard work, I’m sure hoping that I made Santa’s nice list! Anyone who is an established professional in voice over will tell you that at some point we were bold enough to chase a dream. I would not be where I am in voiceover today if I didn’t have confidence in myself and passion for voiceover, but ultimately, it all came from a big dream of a career in voice over. Having dreams, or visions of where my career will go has served me well, and what better time of year to think about what I want for myself in 2021 then the week that Santa is getting on his sled! So Santa, please stuff this VO Mama’s stocking with:
Santa, a website package would be great this holiday! It’s been a while, and I sure need to shake things up! I love working on my website. I look at it as my storefront, and I try to add new content regularly. This year, I think it is time to freshen up my branding. A lot has changed in my business since it was done five years ago, and I would like my website to reflect that. I love the team that I work with, and I want to come up with something that still reflects my brand but also works better with how I want my clients to see me. I want them to know how hard I will work for them and to have confidence when casting me. I still want my bubbly personality to shine through. My dilemma, because of the pandemic, is whether or not to keep my headshots and work with them or to get new ones, so let’s see that Santa suggests!
Do I actually expect Santa to stuff my stocking with all of these treats? In truth, Christmas is not a holiday that my family observes, but as an American I have always LOVED this season. From the decorations to the cookies, I savor this time of year with my family. I enjoy thinking about the idea of Christmas magic. In truth, I have seen many hard working talents on the verge of giving up. A little holiday magic could help us all. What I believe most is that success takes vision, hard work, commitment, talent, and yes, a little luck. So this Christmas, as we eat cookies, drink eggnog lattes, and enjoy time at home, my dream is also for a little holiday luck for all my VO besties.
My recent commercial booking for JP Morgan makes for a great case study in voice over bookings. As a professional voice actor, every booking makes us happy, but when the producer emailed me about these radio spots, his explanation was interesting. I was cast directly without auditioning. He did not mention my voice. Nor did he mention my demos. In this instance, it was a matter of scheduling and availability. As I work full-time, they needed someone who could accommodate a live session at a specific time, which turned out to be 11 a.m. on a Friday morning, and he needed to confirm that I was available. The timing, in this scenario, was the most important question I was asked. The producer got back to me and confirmed that I had indeed booked two spots and it was a go. I was delighted.
I prepare for every single session, whether I am self-directing or in a live session. Part of my prep is administrative. I take some time to log the job in my CRM and create the invoice. I then print a large print version of the script using my preferred font. Then, prior to marking up the script, I spend a bit of time researching the brand and their other ads. Interestingly, JP Morgan and Chase are linked. As a client, when I log in for my JP morgan account I also log into my chase account. Well, at the moment, the below Chase spot is the most sought after read in a long time. Clients often request this as the benchmark for tone, style, and pacing, so I had this in mind going into my session for sure.
I think the start of a live session is really important. There happened to be a lot of people on this call. In addition to the producer, there were several people from the Spotify team and several people from the JP Morgan Team, including the scrip writer. In my mind looking back here were at least eight people on the session. It is my job to make them happy and to make them comfortable. I try to use the time at the start of the session to let them know that my feelings are not a factor, and that the only thing that would upset me would be for them to know have exactly what they need at the end of the call. I try to have friendly banter, but I want them to know and to be comfortable that I will give them whatever they need, and that it is not about me, it is about them. I think there are a few precious moments to establish this rapport and set the tone.
With so many on the call, there can be a lot of side chats during a directed session to make sure everybody has the takes that they want. This team was fantastic. They gave very clear direction and it was easy to take their feedback and run with it. They also all remembered to mute themselves while I was recording, which makes everything seamless. In this session, I read the first script all the way through three times. They gave me feedback. I again did three takes, and then we did some variations of the lines. Then, after the line reads, we did the whole script again. It really came together nicely. It was also super exciting to use Zoom’s audio share feature to play back the audio for the clients during the session so that they could mark the takes that they liked and we could also check the timing of the spots. Then we moved on to the next script, and worked through it the same way. The second one went a little faster as I understood what they were looking for from the first spot. All in all, the group was great to work with. For me, because JP Morgan is my bank and I use the app, it was easy to see the product and be enthusiastic about it because I actually enjoy the very features I was describing.
I am often asked whether I prefer live sessions or self directing. The answer is really that it depends. I love self directing because it gives me a chance to be creative and a freedom to interpret the texts in front of me. I can explore my imagination and see where it goes. The downside, of course, is that there is always a chance of missing the mark and not giving the client what they need. With live sessions, I love the creative collaboration. I love working with other people. When I have the opportunity to work with the people who created the product or the people who wrote the script, I get a higher level of understanding and can often bring more nuance to the read. So, the answer is still: I depends.
As a voice over artist, I have the privilege of voicing projects for the brands we know, love, and use in our daily lives! While every single job is exciting, when a brand name that my family uses all the time, like Dove or Gap or Kind Bar, books me I am ecstatic because those brand names have such huge brand recognition. Why, then, does it matter if I, as a voiceover actor, have a brand associated with my name? What I learned as soon as I began my VO journey years ago is that I am not just voicing projects for these brands. Instead, I myself am also a small business owner and need to create and maintain a brand that my clients can identify with and connect to in order to understand the service that I provide. Branding is essential to success in voiceover.
Now let’s enter the folks at 
Those Shindigs Where You Really Need Them
And aside from our amazing in-person impression, all we leave them with, in the end, is our tiny little card. I found my self extremely curious about the cards that other voiceover talents were giving out and it made me re-evaluate the ways in which I was using the precious space on my own card. I was standing there in gorgeous Burbank at this conference looking at the card in my hand and questioning, is my card sufficient for the major purpose it serves in life?
