Marketing to Voice Over Clients
In voice over, we talk about marketing endlessly. How do we get clients? Voice actors love to talk about marketing. We love to talk about our CRMs. Building client relationships is another hot topic. A few weeks ago Robert Sciglimpaglia started talking about 
sales funnels for voice over. Diana Birdsall, fellow VO Coach and I got super excited. Why? After years of emails and LinkedIn outreach, sales funnels are different. And why work with Rob and his daughter Mary Brainard? Put simply: they are fantastic.
You might be wondering how a voice actor/attorney and his daughter teamed up to do this? Well, Rob explained that it was always his dream to work with his daughters but none are lawyers. Mary actually studied English and Psychology in college. At present, Mary does copy writing and marketing for companies with six and seven figure budgets. Mary and Rob decided to team up and bring Belair Creative to the voice over community so that we can benefit from their marketing expertise. In just their first month on the scene, business exploded for the father-daughter duo.
Explaining a Sales Funnel
A sales funnel is a fancy word for a sales process. If you picture a tube or a pipe that is wider at the top and narrow at the bottom, that is what a funnel looks like. In a sales funnel, as people move through the funnel, there are more people at the top and fewer at the end. This is because not everyone wants or needs you services at the moment they are pulled into the funnel. You can work to maintain contact with all who have come into the funnel through follow up emails, calls, and social media. Also, it came up in our clubhouse chat that funnels should really be used for experienced voice actors who have their business up and running. If you are new to VO and just starting out, this is not the system for you. You can try this once your booth is set up, your website is up, and you are ready to seriously invest in your business.
Knowing Who to Target
Just like when you mark your script and you have to understand who you are talking to, in marketing you have to understand who your ideal or dream client is. Some other people might call this a buyer persona, although Rob and Mary did not use that terminology. Anyway, instead of sending out endless emails in hope of a reply, Mary uses targeted videos well-placed in social media groups so that they land where you want them. Often, clients need talent but don’t know where to find them so they end up on casting sites. By going directly to them, and finding the clients where they are, we are making ourselves easy to find.
Some Sales Funnels Have More Steps Than Others
Every clients is on a different path in their journey. Some might be ready to buy your services today. Others might be ready to purchase next month. Maybe some might never be ready to take action. It’s possible funnels have more steps because they want to qualify the potential clients. Other funnels have more steps because there are different types of funnels. Some have a survey, a questionnaire, or a form. The main goal could be information for a mailing list. Another main goal could also be the sale of services. The funnel is based on what you want to accomplish. Belair creative does a three level funnel that includes video, a survey, and scheduling an appointment.
When Mary and Rob work with voice actors, they are aware that different talents need varying degrees of handholding when setting up their sales funnels. They basically set up a system so that someday we can maintain it ourselves. Through the funnel, we can learn where our clients come from. We will get data both from the CRM and from social media. In order to run a solid funnel, you need to know who you are talking you and what you want to specialize in.
The Downside to Sales Funnels
We asked if there is a downside to sales funnels. Mary said she thought a lot about this. She said if you set it up and did not use it that would be a downside. Or, if you got too many new clients and you could not manage them all, that would also be a downside.
Why Sales Funnels are Unique and Some Final Thoughts
As Diana astutely pointed out, so many voice actors are on pay to plays and do direct marketing. What we all want is jobs in our in box every morning, right? We asked Rob why this is the next great thing. He said that in addition to finding clients where they are, so much of the funnel process is automated. From follow-up emails to scheduling appointments, automation helps drive the campaign. Mary also offered that doing a funnel allows you to be more in control of your business. You get unique, specific data about who is purchasing your services. By reaching out you are building relationships and staying top of mind. Getting clients is really important, and that is what funnels do.
In business it is really important to be careful who you take advice from. There have been many conversations about being cautious of “the next big thing.” We have all scene recent promises that sounded wonderful and did not pan out. You probably know already that I do not have a crystal ball. I can’t guarantee that every funnel will get who we need to get. What I do know is that you can waste a lot of time marketing to the wrong people on your own. Rob has been loved my many in the VO community for years, and once you meet this father daughter team, you will see why Diana and I were so delighted to share them with the community.
Like with other genres of voice over, actors have to make a choice. Directors give input and Randy works with that. Randy shared an anecdote about her late, great friend Chris Corley. Chris is well-known for being the voice of the MLB network, movie trailers, imaging, and more. Anyway, once auditioned. He was cast in this role. Once hired, they told him his read was not what they wanted. But, he was so committed and they loved that commitment to the read. The choices we make when we read and the characters we choose matter so much across genres.
Fast forward quite a few years. Now I have the luxury of having a weekly Clubhouse Room, “Ask the VO Coaches.” This week voice over legend Scott Parkin was our guest! Whether you know it or not, you likely know Scott! He is the voice and face of many recognizable brands as he does both voice over and on-camera work. He actually started out on morning radio. Scott has a national Tide TV commercial and many more. He has also made appearances on well-known shows like “Grace and Frankie.” Scott finds that the relationship between VO and on-camera work is symbiotic. Scott shared that most of his work comes in through his agents at DPN. As a single dad, his daughter Miranda grew up socializing with other talents in the DPN waiting room.
Sometimes you are blessed with knowing the right people, and knowing Joe Davis and Karin Barth is a blessing indeed! While I am fortunate to have worked with them for years on my website and SEO, I am doubly blessed to call them dear friends and amongst my favorite people in the world. When I have important decisions to make about my business, I trust them not just because of their superior expertise, but because they are truly mensch (someone to admire and emulate, someone of noble character) in every sense of the word. I have shared holidays and dinners out with them, they have been to my home and know my family, I share personal details of my private life with them, so when I tell you that I trust their guidance for websites… I
Karin said in order to begin you need to have had some coaching and completed a professional demo. As a 
If you’re in voice over, and you’re on Facebook, then you know how many groups there are for voice actors. There are so many. Why do I think voice actors spend time posting, commenting, and chatting on Facebook? Well, when you work alone in a padded foam booth, it’s really nice to have people. There is a really amazing, close knit voiceover industry, and even during covid, we all stayed close by continuing to chat on places like Facebook. In the past two weeks, I had to Facebook anniversary reminders of 
friendiversaries with close friends. Seeing these video reels flash in my feed brought me profound joy. It reminded me of how much I have built. If you have the privilege of working in voiceover, and you are successful, you know that it takes a lot more that years of long days of hard work. Success in voice over also takes the support of awesome industry friends who are there to support you on good days and bad.
If I had to go back to the very beginning, and try to unravel this thread, I’m not really sure how my multitude of VO friendships and connections started. It may have begun with Anne Ganguzza and VO Peeps. I certainly “met” other voice talents that way. It may have begun with taking zoom classes through GVAA and keeping in touch with my classmates. It may also have begun with attending Uncle Roy’s famous BBQ. As a newbie, all of these made me feel part of a community and helped me see where I fit in. When you are just starting out, it is sometimes hard to push yourself to go. You might worry that no one will talk to you. It is so, so important to go and meet people face to face.
Conferences are an AMAZING place to bond. It literally does not matter which conference you pick, they are incredible. Yes, there is lots of learning and sharing of knowledge. But, in truth, as we all learned from doing everything remotely this year, the educational aspect alone is not what gets us to leave our families and hope on a plane. It is for sure the social aspect of the conferences that is worth more than gold. It feeds your soul and builds you up. The interactions are genuine and you will make friendships that endure. The women that I speak to daily I “knew” before I met them in person, but seeing them at WoVo Con and seeing them at VO Atlanta was our time to connect and really get to know each other. We lift each other up in every way possible.
week I co-host a panel with one of my VO besties and fellow VO Coach Diana Birdsall. Our club is called “Ask the VO Coaches” and recent panelists have including Dave Scott from All Systems Go AV, Randy Thomas, George-the-Tech Whittam, Dan Leonard, Shelley Avellino, Bev Standing and more! Lot’s of voice actors come into the room and we chat about topics that matter to us. Clubhouse has given us a space to support each other and have an active and on going dialogue that raises the level of performance of the industry. 
