pay to plays

VO Sales Funnel Fail

July 18, 2022 by Laura Schreiber

How Something That Seemed So Right Could Go So Wrong

When I first heard about the sales funnel for voice over, I was elated. Basically, their funnel drew me in and it worked instantly. I had several thoughts. First, I loved the idea of paying less for pay to plays. I thought by starting a funnel I could change my pay to play strategy. To be clear, I do not think there is a voice over reality in which pay to plays cease to exist, I simply wanted to be less dependent on them. Next, I loved the idea of positioning myself to be found by the people who were hiring me. In all my years as a full-time actor, I spend A LOT of time doing direct marketing, and we all know this can be a craps shoot, a big roll of the dice. The sales funnel was appealing because I had hoped that through the marketing expertise of the folks I hired the people who needed me would find me and I could focus on what I love to do most, recording and coaching. It sounds great, right?

Perhaps I was also very willing to try because I very much liked and trusted the team I was working with. Rob is very well-known in the industry for his legal expertise and his daughter Mary seems quite savvy. I have put my own kids to work for me in the past and I loved that it was a father-daughter team and their vibe was great. I felt like we could make magic together.

Maybe I Jumped the Gun

In retrospect, Rob and Mary’s sample size at the time that I worked with them was NOT big enough. They had great success with ONE other voice talent who made back his investment in the first month. One. They also had their funnel running to draw in voice over actors and coaches like me, and it worked. Rob told me repeatedly that he had to turn the funnel off within days of running and as he was so booked and the he would have to do the same for me. Perhaps I should have waited until they had worked with more of these other talents to see what their results were before signing on for a three month deal. Or perhaps I should have opted for their one month option. I can say with certainty that signing up for a three month sales funnel with only one person prior was based on a lot of optimism and not a lot of numbers and I have never before in my business career made a snap decision like that.

So you must be wondering how a gal who has made spreadsheets for every single choice in her career, from who to do demos with to which microphone to buy, could make this choice so capriciously? One propelling factor was the lofty financial goal that Rob had set for the funnel. It was so high that I would have covered my daughter’s college tuition in one month, and my son’s by month four. When I heard the numbers, I felt determined to try. Who could pass this up if I could really earn that much from the funnel? I do, after all, have goals that I am determined to reach and this funnel sure sounded like a quick fix.

My Actual Experience

While working with Rob and Mary was as expected in terms of their bed-side manner, and they were responsive and kind, Rob over-promised and under-delivered in terms of the result of the funnel. It was actually shocking. We would look at the same numbers, and they would have a completely different analysis of them. Keep in mind the funnel was supposed to bring in dream clients with large budgets. It was supposed to weed out the undesirables. This was NOT my experience. My experience with the opposite. My dream clients were no where to be found. I had multiple people sign up for calls and not show up. I sent follow up emails and texts to those no-shows. After several weeks I had THREE total calls. One lady thought it was a job interview. One call was actually someone who was interested but did not move forward. The third was a man who had been on unemployed and just took a job as a janitor. He had a very limited budget and knew nothing about voice over and it seemed exploitative to even be talking to him.

Sadly, the funnel was not achieving its goals. It was disappointing. Rob, Mary, and I had a different perspective on how the funnel was working. We parted ways and I was thankful for the funnel to end. I lost both money and time.

I know another long-time VoiceOver professional and coach who started a funnel just after I did. Instead of directing her funnel toward coaching clients, she was going after automotive clients and attempting to market her automotive demo. Like me, she also stopped her funnel and parted ways with the team.

Final Thoughts

The most established member of our accountability group, Kim, has long cautioned that the VO community is always looking for “the next big thing”, and when it comes out we all jump on the band wagon. This happens every few years. It happened with voiceovers.com. I think, in the end, the sales funnel was like that for me. I was looking for the magic bullet, a quick fix. Instead I learned a lesson about listening to those who have been around and seen more. Next time I will slow down and wait for the hard data.

VO Business Year in Review

December 13, 2021 by Laura Schreiber

Reflections on 2021

It’s somewhat hard to believe it’s now December. Somehow the last few months have blown by in a busy whirl. For me, as a working mom of twins who happen to be high school seniors, this fall was extremely busy. With the New Year fast approaching, I am starting to reflect on 2021: what I’m proud of and what I might have done differently. The year is not over yet, and I plan to use the rest of the month to end strong.

Thoughts on My Business

I like to think a lot about where my business came from. The clients who came directly to me, not through a pay to play or an agent, were up 44% from last year. Repeat clients makeup 2/3 of my business. Clients from my website were up 136% compared to 2020, so I was very pleased with that number.

I also grew my coaching and demo production business substantially this year, and it made up about 3.5% of my annual income thus far. I was pleased with that.

My pay to play numbers were down. While I did have some stellar bookings on CastVoices that I am pleased with as that site is just starting, my bookings on Voice123 with new clients were down more that 30% from 2020. While I continue to submit, I find this quite frustrating. One major goal is to surpass my 2020 numbers in 2022.

Reflections on Equipment and Gear

I made some sound equipment upgrades this year that I am very pleased with. Dave and I added the Presonus to direct clients when they come in for demo sessions. I got a fantastic new desk setup for outside of my studio space. I am really happy with this. I added the EVO4 preamp to my travel rig. I also finally got to use my new rig that I invested in before my trip. That has been fantastic for me. Most recently, I upgraded my laptop that I use daily when outside the booth. My original one was from 2015, and it simply died. I am so happy to have a new, fast, working device.

Marketing Thoughts

I have a lot of thoughts about my marketing efforts. This is the one area I put so much time and on-going effort, every, single day. I updated my headshots. I kind of felt that the photos should actually look how I look, and if I looked in the mirror and looked nothing like the gal in the photo it was probably time to change! My website was then updated with the new photos. My website was not only updated superficially, but it got an update from the inside out, as it also now meets the requirements for Google Core Values. That update actually just happened, and I hope that clients now have an even easier time finding me. I continue to reach out to clients and industry friends with my monthly newsletter. After so many years, I am finally feeling more comfortable with mail chimp and have improved the format. I have also gotten a lot better with Canva this year and use their template consistently for my instagram posts. I have tried to be very much on top of my social media posts in 2021 and have grown a much larger following. I have also continued to blog at least once a week, and sometimes twice a week. I am proud that I have maintained my efforts with my blog.

I do feel that since August I have not been as on top of my direct emails. I feel that as I got busier with my twins, I became too relaxed and did not follow up as I typically do, especially in two main areas: with repeat clients and with my radio imaging outreach. When I sit and do it I regret that I dropped the ball a little.

Let’s end the year strong!

The year is not over! The next week and a half until Christmas can be a strong one! All marketing an be done with gusto. All auditions can be awesome. All booked work can be submitted with extra effort to make clients feel appreciated. Every single day matters, and each booking counts. As I reflect back on the year, I am so thankful for another year to pursue my dreams, and another year to work in the field I love. With the SOVAS this weekend, I am so excited to spend the last Sunday before the holidays surrounded by so many industry friends who are flying in from all over. Sometimes I say “there are no words” but for this weekend there are many words, and they are words of reflection and gratitude.

Voice Over Must Haves To Launch

September 19, 2021 by Laura Schreiber

But do I really Need it…

As a voice over coach, I get a lot of questions like “Do I really need…” Or, “Oh, you think I should get…” and I am surprised by how surprised my voice over actor students are when I give them the simple answers. Yes, you do in fact need all of these things to successfully launch your voice over business. So, here is a quick check list of sorts to make it easy to know what is essential for you as a voice over actor and small business owner. Without all of these things, your business simple will not go:

Website

Your voiceover website is your virtual storefront. You need to be found. Last week we had Karin Barth from Voice Actor Websites on talking about all that is essential, but you want to bring potential clients and repeat clients to a place where they can hear you and only you. You want them to hear your demos, your booked work if you have it, and be able to contact you easily. Everything else on your website is gravy. If your website does not exist you as a voice actor do not exist. It’s that simple.

Source Connect

If you are a professional voice over actor in 2021, you need to have Source Connect for your home studio. Many agents send auditions that stipulate that the talents must have Source Connect. Moreover, those same agents will not even sign you without the paid version of Source Connect. Telling them you will get it when work comes in is not sufficient because the folks from Source Connect need to map your ports and you cannot do this yourself. Before you pitch yourself to agents, order Source Connect and get your ports mapped!

Pay to Play Memberships

You need a source of auditions. When you are starting out and have no clients, Pay to Play sites like Voice123, Bodalgo, and Cast Voices are a great way to find and book work. These sites are wonderful because they allow you to turn bookings into clients. There are other platforms that prevent interaction between the end user and the voice actor but still charge a premium for voice over actors to use. I prefer these sites as they allow you to build a rapport with the clients and do not interfere with direct interaction between you and the client. While some in the industry may scoff at paying money to build your business, the truth of the matter is that many in casting still want to present their clients with options, so they still prefer to use these platforms. These platforms have been around for a while and you can find some great clients on them. While I advise being selective with which platforms you go on, I also advise using Pay to Plays to get your business going.

Social Media Presence

At this moment in time, if something happened to you in your voice over career, and you didn’t post about it on social media, then basically it never happened. As professional voice over actors, we are only as strong as our last booking. If people don’t know what is going on and that we are working, then we have no “street credit.” There is no one other than you who can create a buzz around you. It’s your business, and you can either shine amongst the stars when you have something to celebrate or keep it quiet and wilt in the dark of your studio. Between Facebook, Instagram, Twitter, and LinkedIn, you can find the platform where you feel most comfortable and most relevant, but you need to put yourself out there. Much like your website, if no one knows you exist, you don’t.

Business Cards

Voice over is an unusual business. Anyone we meet could be a potential client. We are not just cast be casting directors and video producers. Often and accountant or a lawyer that we meet at a dinner party is just as likely to need us for their phone system as a talent agent it. Essentially anyone we meet who has a business can become a client. Believe it or not, other voice actors should be treated as potential clients as the more entrenched you are in the industry, the more we all refer other work to each other. So, make things simple. Have a business card on hand at all times. You never know when someone will be thrilled to meet you and will want to get in touch later. Your business card should include: your name, your best phone number, your email, your website, perhaps your Source Connect info, and perhaps the genres of voice over that you work in.

Finding Voice Over Work on CastVoices

August 1, 2021 by Laura Schreiber

Clubhouse Round 2

https://www.dropbox.com/sh/u39kitauzpzpzig/AADC1By9qOM1pBTJ6eJ-E6gRa?dl=0&fbclid=IwAR3sYhpM9uYnETOPUWcohM3HdIPwVYqMut_Ng8XcN3Z6AXpCOmvqZFXN_08

Put simply, our first Clubhouse with the Liz Atherton and Nick Krause of CastVoices left us wanting more! So many guests in our room “Ask the VO Coaches” had questions, that Diana Birdsall and I did not even get through half of ours. So we were lucky enough to have Liz and Nick back again. If you are not yet in the CastVoices user group, the timing could not have been more perfect. This week some paying members were getting a little antsy about when more bookings would roll out and the tone of the chatter was somewhat impolite, so having Liz available to answer questions meant a lot. The funny thing is that as some were raising questions, I myself booked two roles on a video game that I auditioned on only through the site. It will be an ongoing role with work that will likely last years. So, for these of you who are worried, I urge you to sit back and relax. The work is coming. Now, for my re-cap:

There Are Some Features Unique to Cast Voices

On this platform, if a casting director choses, they can give you feedback on your audition. This is not typical and is extremely valuable! There is a sound-byte feature in your profile. This is meant to give voice actors an opportunity to stand out regardless of your level of experience. This is where you can show the human side of you and reveal a glimpse of your personality. Nick is extremely proud of the code that he has built, he has worked hard to create a platform to highlight voice actor’s talents. I shared that I love the resume feature, and Liz commented that ultimately this will be interactive.

CastVoices has a Social Mission

Liz was thrilled to share that the entire CastVoices team is likeminded in their focus on service to others. When they did an Indiegogo campaign to launch CastVoices, they ended up donating 50% of what they brought in. Of those funds, 50% went to feeding America, and 50% went to Tim Friedlander and Jay Preston’s financial assistance program for all actors in need. This money was given not with the question of “should we” but a “how can we” from a place of “spirit and love.” This team is truly amazing.

A Lot of SEO has been Put into the Site

Nick explained that the goal is that if someone searches for your name, they want your CastVoices profile to pop up. If someone searches for a project you’ve done and it’s on your resume, your CastVoices profile should come up. Through dynamic site maps, you are indexed in google right away.

Differences in Membership Levels on CastVoices

Liz made it clear they are very transparent: the only way they make money on the site is through subscriptions, not through casting. The differences in membership levels include the amount of samples shown, logos posted, and booked work you can show. On all levels of membership, clients can reach you directly.

Getting Buyers to the Platform

Their entire team is working hard to create strategic partnerships every day. They are connecting with creative directors, advertising agencies, gaming companies, and more. They go at it as a project enhancement platform. Every single day they reach out to clients, just as we do as small business owners, and encourage them to use the platform. As of Friday they have 36 creative directors and 61 agents on CastVoices.

Some Questions That Came Up

Bev Standing asked for tips to set up her profile. Liz advised to look at the categories on her demos and to create a custom URL. Liz also offered that if people don’t have a website up yet they can use this custom URL. Liz also pointed out that we should specify the age ranges we can work in. Others asked if the CastVoices team will go over their profile and resume and Liz said she’ll do so as time permits. They also revealed that they have a huge client who needs translations, and already have business in 50 countries, so if you are able to provide translation please list that. Another topic that came up was etiquette. If you are contacted within the platform, it is appropriate to stay within the platform, not to track the casting director down outside of the platform. Another guest asked if they are looking for trends. Nick explained the ultimately they will, but at this juncture while they are doing certain analytics they do not have trends that will help voice actors yet. It was also asked if a profile can go stale. The answer is no. If you update it with new samples of booked work, so should be fine. If you are inactive, you can mark yourself inactive.

Conclusions

CastVoices is good for the voice over community. Their heart is in the right place and they have set us all up for success. How can we, as talent, help them take off? If you have clients who need to cast you can point them toward cast voices.

Let’s Chat About Voice Over

May 17, 2020 by Laura Schreiber

My Chat This Week With VO Project Managers

An Unusual Opportunity…

This week I had an unusual opportunity to have a zoom sessions with a few folks who do casting. I was on a zoom call with an extremely accomplished male voice actor based in Vancouver named Brent Miller. Brent and I get to spent about 45 minutes chatting with these folks about our background, experience, best clients, niche roles, and the kind of work we book. Here is a summary of what the Project Managers asked me and how I replied:

Did you get your start on Pay to Plays?

I wouldn’t say I got my start on Pay to Plays, I would say that seeing what was available on the various casting sites gave me the confidence to pursue voice over. When I saw how much opportunity there was on the various casting sites, I was confident that with the right training there was potential to do work and make a sustainable income. I spent years getting coaching, doing demos, and building my website before I had a presence on any of the various pay to plays though. I know some talent just buy a mic and go, but I wanted to be competitive and to put a certain quality out that represented my brand from the start. I wasn’t ready to launch until I was ready to launch.

What advice do you have for other mom’s in VO?

I say this a lot: get a crockpot. It’s hard juggling a lot of balls, and if you still have household responsibilities and you have to work a full work day, it’s hard to do everything. Plan ahead as much as possible. I do weekly meal planning for all of our dinners. Another tip for working mom’s is to have patience. When I started I had all of these immediate goals for my voice over career. I have always been very “Type A.” But Rome wasn’t built in a day, and especially when you have a family, you have to realize that there is not overnight success in voiceover. It does take time to build a client base. Lastly, find and report to an accountability group. I meet with mine weekly. We have five touch points that we report on, but we for sure hold each other accountable and lift each other up.

If you could work with another talent, who would it be and why?

Oprah. I have always loved Oprah. I actually came face to face with her once at the Jefferson Hotel in Washington, D.C. I was speechless. She looked amazing and said hello and I stood there mouth open and no words could come out. Nothing. Silence. But I have dreamt of speaking to her and collaborating with her and going to her school in Africa. I have dreamt of contributing in any way to one of her many amazing projects. I have fantasized about collaborating in numerous ways.

I have also had similar fantasies of working with Ellen DeGeneres. I think Ellen, like Oprah, uses her celebrity to better the world and to help people. I love the positive energy they put out and I love the giving example that Ellen sets for others. I confess that I watch whatever Facebook poppop comes up of Ellen, and if I could ever contribute to an Ellen project it would mean a lot.

What is a project you’ve booked recently that meant a lot to you?

You know it’s funny, I do a lot of TV and radio commercials, but recently I was cast in a B’Nai Mitzvah video as the voice of the family dogs. If you don’t know, a B’nai mitzvah is a Bar Mitzvah for boy/girl twins, and if you don’t know what a Bar Mitzvah is, it is a coming of age celebration at 13 for Jewish people. Anyway, in the video montage that was to play at the celebration in Long Island, I was the voice of the family dogs. This meant so much to me because I understood that all the people they loved most in the world would be there, and I was really touched be that. We talk so much about usage in the voice over industry, but this is something that hopefully these kids will show their kids in 20 or 30 years, and I hope they love it and it brings the family a lot of joy. It was really special to be a part of such an intimate project.

There are some Questions the Project Managers DID NOT Ask and I Wish They Had:

What kind of work do you want to book more of?

Promos. I spent a really long time coaching with Dave Walsh and I redid my promo demo in 2018. I would LOVE to do more promo work. As a wife and a mother, I would love to book more work related to women’s health issues. Surprisingly I seldom play the mom role, so I would love to do more as a mom in VO. I also would love to do more work related to pet care. I have done some, but as an animal lover and mom of two dogs, I would love to add more pet brands to my client roster.

How do you feel about rates right now in the industry?

I wish the Project Managers had asked about rates. It’s something we discuss a lot in my accountability group. Particularly during the covid-19 Pandemic, I thinks some voice actors are more willing to take lower rates as work is slow. I think it is more important than ever to maintain industry standards. Whether it is the GVAA rate guide or the Gravy for the Brain Rate Guide, it is really important that voice actors maintain a unified front and let those casting know what we are worth.

Vocal Age and Bookings in Voice Over

February 23, 2020 by Laura Schreiber

Real Age Vs. Vocal Age

Ok, so I am at the point in my life when I cringe when I have to reveal on print, or anywhere else for that matter, my real age. I feel as energetic as I did years ago, and in my mind I do not age those around me. But to help you place my age, I am old enough to have twins turning 17 this summer. Soooo… I am fortunate to sound younger than I am since millennial voices are highly sought after at the moment. My vocal age, then, differs greatly from my real age. How does this effect me? Greatly! I am sent, audition for, and book work that is NOT based on my real age but is booked on my vocal range.

Here are some examples, an adult voice:

https://youtu.be/d3AE9RAm2Mw

A kid voice:

https://youtu.be/yPH5gMyPJVI

Laura Schreiber Narrates for the YMCA Summer Camp (https://youtu.be/yPH5gMyPJVI)

Auditioning

I pay close attention to the desired vocal range when auditioning. My sweet spot tents to be the 17-22 or 18-35 category. When they ask for the conversational, millennial read little fire works go off in my head as that is my sweet spot. When they want the girl-next-door who sounds like she is on the couch talking to her best friend, that is me. When they want someone with gravitas and rasp, that is not me. Why does it matter that you know how you sound? Why waste the listeners time? And when you only have precious time to audition and submit, why not maximize your own time submitting for what you are most likely to book. Although I can do a character granny voice, if there is a commercial casing wanting a senior female I would never submit. They are not looking for me and there are talented folks in the senior vocal range with a more mature voice who will offer the sound they want in those spots. In those moments I simply move on to the next read.

Demos

Your demos need to show your range within your age range. Your demos also need to be tagged in a user friendly way, especially on pay to plays, so that clients can find what they need. If you sound young, and your demo is comprised of demo spots, then make sure that you actually have spots that would hire someone in your vocal range. No one wants my voice selling adult diapers, hemorrhoid cream, or talking about retirement communities, right? There is a reason I do fitness campaigns and brands like Kind Bar and Dove. I sound young and upbeat, and I market myself directly for brands that want this kind of fun, sassy, playful sound. A funeral home is probably not looking for my happy, bright voice. Although, interestingly I did do a narration for a women’s shelter who wanted someone who sounded happy and reassuring.

https://youtu.be/cn7lkUdKRfc

Laura Schreiber Narrates for Genesis Women's Shelter "Once Upon A Time… Cont'd" 2016 (https://youtu.be/cn7lkUdKRfc)

Bookings

This blog actually came to mind because last week I booked a character job where I played both a mom and a kid in the same job. How? Well with training and years of practice I do a lot of work in kids practice. And the bottom of my voice, and yes I have a bottom, is my mom voice. So if you understand how to use your voice, you can offer this kind of versatility to your clients. I have had this opportunity, as have many of my industry friends, where we are cast in multiple roles in the same job. It can happen in eLearning, commercials, video games, cartoons…And it is about understanding how to use your voice. It is also about understanding the role you are playing, the nuances of the role, and how the characters relate to each other.

Your vocal age is often not your chronological age. I do a lot of work for Pandora, and typically the range they send me is 17-22. That is my natural range. When I work out of that range, I have to understand specifically what the client is looking for, and I have to be able to match it for pickups and revisions. It is much easier for me to sound older late in the day. When I book work, I typically note on the script and in my notes in my CRM when I recorded the job, so if there are changes later I am best able to accommodate the vocal age.