Business Management

Scheduling Tips to Book Like a Pro

October 15, 2024 by Laura Schreiber

Having a Schedule Matters

As full time, professional voice actors, it can often seem like there is not enough time in the day. I can’t tell you how often my to do list carries over from one day to the next, with priority given to booked work, live sessions, and coaching students. There is always a difference between what has to be done and what can wait, and essential items like booked work typically can never wait. Some might say to higher a VA, but as someone who has never had great luck with a VA, I am always striving to improve my time management skills. Over the years the have improved. My children have also gotten older. The combination has enabled me to improve my scheduling so that I can book more work. Here are some scheduling tips to help you book more work:

Google Calendar

I switched to google calendar a few years back and this was life changing. This enabled my calendar to sink on all my devices all the time, everyone. It has several features that I love:

I love that I can block out chunks of time in different color
I love that when I am going somewhere (like a VO conference) I can add locations and ticket attachments as a PDF. For those of us juggling way to many balls this is amazing
I love that I can send calendar invites to guests also sharing an event.
I love that it integrates seamlessly with other apps like Apollo, Evernote, and Calendly!
I love that if an event or task changes it is easy to edit.

Calendly

Calnedly client Dashboard — This is what clients see when they log into Calendly,

Years ago I decided I needed to make my scheduling life easier, and Calendly was the answer to all of my prayers. Are you ever tired of the constant back and forth about when to schedule a zoom and how to accommodate your clients or industry friends? I sure was? Calendly put an instant end to all of that. Different types of calls and zooms are available. I have it as a drop down tab on my website. If someone needs to change a time, no problem, they go back in and reschedule. The best part of all is that this syncs seamlessly with Google Calendar which of course syncs with all my various devices.

Calendly User dashboard — This is what I see as the user when I log in. Notice all the functionality options at the left to set my settings.

Without Calendly, I would almost certainly need a VA to schedule my appointments at this point in my career. I simply do not have time for the back and forth conversations and to coordinate between coaching students and voice over clients. Often peoples’ schedules change. I also do not have time to have repeated conversations about the same session. Calendly makes all of this seamless.

Let’s say you never want to work Thursday afternoons because you have a prior commitment. No problem, so set that up in your availability settings. Perhaps your accountability group meets every Wednesday night. That’s fine too, just block the time. Calendly let’s you make yourself available when you are and carve out the time when you are not and you no longer have to explain it!

Planoly

I confess I have a love/hate relationship with Planoly. Her my many years in business, sometimes I am super focussed on it, sometimes I can’t bear to use it, and I think it simply depends on how much I have to say, how much is happening in my personal life, and how much is happening in the studio. With that caveat aside, Planoly allows you to pre-plan and line up your social media posts on sites like Instagram, LinkedIn, Facebook, and X. You can line them up a month (or more, I think) in advance and they will automatically post for you. You can even pre-plan stories, which I find to be mind-blowing.

There are several pros to this. Planoly allows you to sit down in one fell swoop and make sure, in just a few hours, that posts will happen and you will indeed have a social media presence. Whether you do it or a VA does it, it will get done and those posts will go up! You will have a chance to build great branded content and can cleverly weave themes throughout which is quite nice.

There are cons as well with Planoly. Let’s say there is a natural disaster or terrible, tragic event, whether it be in your personal life or on a national scale. But now, you have used Planoly, and regardless of what is going on in the world, you have a post going up at 3:10 PM on all fronts that is all glitter and hearts. This may not be idea. It may go with your brand but yikes, it may be all kinds of wrong. You need to make sure that wherever you are in the world you can stop or block such.a post in the event of an unforeseen emergency.

Paper Lists

Weekly Planner — I am obsessed with this weekly planner!

Yes, I confess, I am still a woman of a certain age and even though I could do it all with Google tasks and phone apps, there is something about having a paper list and seeing it in front of me. I confess I use several different paper items because I love them so much. I use a paper weekly planner for on-going brain storming so my ideas don’t get lost, I use 3 x 5 cards because I love the size and feel, and I use paper “to do” lists because a girl who has a love of lists can never have too many lists. I’m not kidding, I actually love the paper products and I make no apologies for it.

Hiccups

Nothing is perfect. In VO, a lot of my work books very last minute. Many of my commercials which require Source Connect sessions come in same day and then require that something be moved. It just happens. The other problem is that I am, at the end of the day a human and a working mom and I mess up. Sometimes I schedule everything I’m doing on google for the 1st of the month and then nothing gets blocked an I am double booked. That really stinks. Try not to do that! It is apparently google’s default. I also apparently often put actual religious holidays on the wrong day. I am Jewish and observe a lot of holidays, especially in the fall. We actually go to synagogue, so I cannot take bookings those days, and this year I accidentally left the second day of Rosh Hashanah open. Oops! Basically, you can make mistakes with all of this and the only way to catch it is to inconvenience people and it is very, very annoying. Some people will be kind and others will make snide remarks.

Lessons

Over the years I have learned that trying things and learning from other industry friends is generally a help! Be adventurous, test things out, and see what works for you! You will have opinions and will like some things and really dislike other things, but you won’t know until you try.

Why You Need a Home Studio When You Start with a Coach

June 3, 2024 by Laura Schreiber

Getting Started in Voice Over

When people come to me for voice over coaching, they are at all different point in their VO journey. Sometimes they are quite experience but many are totally new to VoiceOver and are making the bold move to pursue their dreams. Building a strong foundation is extremely important, and my production partner Dave Scott and I work really hard to help our students learn things the right way from the start. Still, whatever regardless of when you plan to do your demos, it is really important to start practicing on an actual microphone with a preamp or interface in a studio setting for several reasons. Here are some thoughts to consider:

Learning Mic Technique

Good microphones are powerful. Whether you are starting out with middle of the road mics like the Rode NT1 or the Cad Equitek E100S, or investing in a more expensive microphone right away like the Neumann TLM 103, these microphones are condenser mics and will pic up all the sound in a large radius around them. You need to learn proper technique to best enhance your sound. Also, technique varies by genre. The way I work with my mic for conversational commercial reads or intimate reads is different. When I do video games I move around a lot and often back away from the mic, especially when I am shouting and doing effects. These are all skills I was taught and worked hard to hone, I did not wake up one day and just know how to do it. It takes time. And you do not want to walk into a studio for a job or worse for a booking and not have the skills necessary to rock that session!

Form Good Habits

Put simply, lessons are expensive. When you pay for a voice over coach or take a voice over class online, you are investing in yourself and your career. Whether it is the time spent with the coach in sessions, the time spent doing your homework in between sessions, or for daily practice, you need to be establishing good habits. You simply cannot do this without the pro equipment. You need to set up your studio so that you can prepare to be a professional. There is only one way to do this and you need to master your technique early on so that it is seamless when you launch your business.

You Might Have Diction Issues

No one in VoiceOver wants to have speech issues. Speech issues that I have had to deal with as a voice over coach range from diction issues, regional accents, articulation issues, plosives, and sibilance. If you only record on your computer and submit, it can be really hard for your coach to pick up some of these, or pick up the severity of some of these. Imagine speeding months coaching, getting ready for demo day, going to a pro-studio, stepping in front of a U87, and your coach hears a major diction issue they never noticed until demo day. What a disaster! This can, however, be easily avoided simply by setting up your professional home studio and working with your coach on real recording equipment.

The other side of this is that you need to become a critical listener of your audio too! You need professional headphones, or cans as we call them, that do not have a filter in them. You can not really hear how you sound without them, and you can not really hear what clients will hear or be listening to without them, so this is essential to your training!

You Need to Practice Recording and Editing

When you are working with a VoiceOver coach, you need to practice recording and editing they way you would when you would submit for an audition or a job. You can only do this if you have a functioning booth with a microphone, preamp or interface, computer with a DAW, and good cans. You need to practice editing your audio every day so that you get used to the ins and outs of your DAW and become efficient at producing pristine audio. Nothing else will suffice in this business. And it does not happen overnight, believe me!

Conclusions

I hope this has helped you better understand why you should not wait to set up your home studio! Timing matters a lot. While budget plays a factor for most people, even with cost in mind we can work with you to help guide your choices as your start to big gear for your home studio. It’s better to have it ready and get going and be well-practiced when your launch your business. For those of you thinking that you might get coaching, do your demos, then build your booth, that is not advisable. Read the blog again and re-think your plan! Now, best of luck in your VO journey!!

Crochet as Metaphor for Making it In Voice Over

May 18, 2024 by Laura Schreiber

Metaphor Between Afghan and VO

Last summer when I was on my voice over retreat with my accountability group, Kim Handysides taught us how to crochet granny squares. I learned to crochet as a little girl and have always loved all needle crafts, but there was something about sitting around

Branded Granny Squares — These are they granny squares Kim helped me start in my brand colors. I am making a tote bag.

with a group of women I was already close with and stiching and talking. It reinvigorated my love of crochet and somehow now linked it to my passion for voice over, so thank you Kim.

Anyway, as a little girl, when I was in second grade, my beloved Mommom Harriet taught me to crochet and knit. We started with crocheting. Her approach to both was the same. She wanted me to get it right. She encouraged me just enough so that I would not give up, and showed me what I was going to make, telling me that I would finish, but as I went along, for any mistake I made, Mommom pulled it out and had me re-do it. When something was nicely done she would say “beautiful work, Laura.” But, if a stitch needed correcting, she would look at it and sho me exactly where the last good stitch was. Then Mommom would pull the stitches out to that last good one, set the needles or hook back, and again I would re-start. Perhaps this is what got me so used to doing multiple takes in VO without flinching?

Well, since last summer, Kim really got me hooked on the granny squares. I decided to do an afghan club where the subscription sends me a kit each month. It is extremely exciting and fulfilling. Every month in the mail I get a package with beautiful yarns and

directions for the squares. At some point it will turn into a blanket. I chose a project called the “Happy Days Afghan.”

The more I work on this project, the more I realize that my approach to it is a rather solid metaphor to my approach to my voice over business. Like crocheting an afghan, our voice over career is a journey giving us multiple opportunities to try, do, and re-do until things look right for us.

How Long We sit With Things

Last month one of my squares turned into a pentagon. I felt fairly confident I had followed the directions flawlessly. I read them over and over. I counted stitches. I looked at the photo. Yet in my hands I held a pentagon, and what I needed was a square. I was not sure what to do. I thought perhaps I would hem it? Clearly any stitcher would no that would really not be okay. After about six weeks, I was looking at it again in dismay and a little bit of disgust. As time went on, my inability to get it right bothered me.

If this were voice over, and I weren’t booking, I would hire a coach or take online classes. I would talk to the gals in my accountability group. I would post on Facebook chats. So why, with the pentagon, was I just sitting there, stumped, paralyzed? When I did seek online help, I knew my stitches were correct, so the flaw was in my perspective, my analysis of the pattern.

Time to Reshape Things

Wanting to fix the pentagon was not about being a perfectionist, I began to realize just like in voiceover, it was about making my blanket what I wanted it to be. I kept hearing my Mommom’s voice in my head, and I got to a point where I just couldn’t leave it as it was. I think what was bothering me was that I had a pattern- a path- a roadmap as it were, and it still went wrong. I did my best and it was not right. So now It was time to re-do it. In VoiceOver, there is no road map for our career- we can build it and change paths, and we can talk to coaches but no one has a crystal ball and much like with my afghan, things can and will go sideways.

So two nights ago feeling the very strong presence of my grandmother I began pulling out stitches. I pulled out until the last good

row, just as she showed me as a little girl. The tricky thing in the square is that the early part of the pattern is round and I had to build corners. Since what I did was very wrong, I had to try something else to make mine look like the photo in the pattern guide. I didn’t rush and I concentrated, and low and behold my pentagon took on a new life as an adorable square.

I had a lot of feelings about this. Much like in my voice over journey, I learned not to rush, its a marathon, not a sprint. I learned to enjoy the journey, because it’s in the doing that a sort of evolution occurs. I could also see that even when someone very specifically tells you how they got to a certain point, that does not mean that you will get to that point using those steps. I think that as both a professional voice actor and a voice over coach, this mattered a lot. Simply, there just is not one right way, or one size that fits all, and you can help people and guide them, but much like my afghan pattern, there are variables. Lastly, there is great joy in discovery. Much like finishing these beautiful squares, learning new genres, working on one’s VO craft, and booking work with new clients or repeat work with cherished ones is quite joyful, and all should be savored.

Mindfulness and Reaching Your VO Goals

April 26, 2024 by Laura Schreiber

Connection Between Mindfulness in all Goals

This month I decided to do a refresh with my amazing nutritionist team, Sugar Snap Shift. My cousin’s wedding is next week and frankly I was nervous about fitting into my dress! While their tips and tricks are under a tight NDA, I started to realize that in addition to feeling better and losing weight, I was actually getting done all of the items on my “To Do” list, something that I confess has not happened for a long time. What I started to realize is that mindfulness in one area, like health, seems to have a trickledown effect into all realms. I know seem to be able to focus much better on reaching my VoiceOver goals, feel like I am making progress, and feel re-invigorated. So let’s do a deep-dive and talk about mindfulness and VO goals!

Sorting Out Your Goals

There are some essential steps in reaching your goals:

Officially setting your goals or intentions matters. I do this multiple times a year and keep them visible in both my work spaces.
Be organized in your daily/weekly planning to make sure that you are meeting your goals.
- - Consider time blocking your schedule.
Set yourself up for success. Are you in an accountability group to remind yourself?
- - - - Do you celebrate and acknowledge meeting bench marks?
      - Do you have industry friends to help you sort out realistic goals?

Areas to Consider when Working on Voice Over Goals

As a full time, professional voice actor, one of the easiest tasks to push to the side is marketing and out reach. Recently, I have found that I am making an effort to get all of my marketing initiatives done! I have tried to be creative. I have teamed up with other voice actors to pursue new leads and I am trying to be creative in my approach, using branded content in a fun an engaging way. If you are excited and proud of your marketing, you are more likely to do it.

Be mindful of audition deadlines. You never want agents and producers to have to chase you down. If an audition is due at 10 AM on a Tuesday, and you could be great for the part, submit. Don’t miss out on a great opportunity because your timing is off! Make sure to continually submit high quality auditions on time.

Keep working on your craft. Voice over is an industry where trends change, especially in genres like commercial. The outside world very much influences what creative directors are looking for in our read. Make sure when updating your goals to continue to work on your craft through on-going coaching. Just like in other professions, on-going professional development is the norm in our industry if you want to continue to book.

Determination and focus come in waves, that’s normal. Being mindful is a skill that is honed with practice. We all have days when we are more motivated than others, but if you push yourself to stick to your routine, and make sure that you submit, market, and work on your craft, you will have more of those good days.

Feeling Good About Things

So I am on a journey to health and wellness with my nutritionists. I need their support because I can’t do it alone. Good recipes and good intentions are not sufficient for me, I have found that I need a paid team who has any back and helps me through each day. Even with this team, some days are harder than others. I have a life time of habits and patterns that I am trying to to turn around, and simply following them on social media is fun but is not enough to reach my goals.

When I work with the Sugar Snap team, I always start out by cleaning out my house of the junk. I get read of any chips or cookies or sweetened chocolate I might have around. I try to set myself up for success in every way possible. Somehow spending the money on my work with these gals gives me a greater sense of purpose.

Much of the same applies to voice over. How might you clean out “the junk” in your VO way? Might it be avoiding negativity or the ill-informed on social media? Why do we assume, in an industry filled with so many talented people, and now we have AI to contend with, that we can work through all of this alone? The simple answer is we cannot. In order to reach our VO goals we need: an accountability group, industry friends, great coaches, reliable engineers, supportive agents and rosters, and good habits. When all of that is in place AND we make an effort to follow through, only then are we lining ourselves up for success. In the final analysis, it is clear the mindfulness begets mindfulness, and mindfulness leads to finding your goals within reach!

Boundaries when Reaching out to Coaches

February 18, 2024 by Laura Schreiber

Reaching Out to A Coach

You have a burning question, that’s great! And the good news, actually the really good news, is that there are A LOT of really wonderful coaches in voice over depending on both what genre you are looking to study and what your specific learning style is. Even better, many coaches have lots of free resources to offer! Between blogs, YouTube, Instagram, Facebook, and linkedIn, you can learn so much before you even have to open your wallet. So when it is time to actually invest in yourself and your voice over career, whether it is signing up for a class or a private lesson, there are som best practices to build a good relationship with your coaches.

Free Consultations

Most coaches offer a 15 to 20 minute free consultation. This is meant for BOTH of you to see if you are a good fit for each other. This is the time to ask your coach how they are different from other coaches and to see what their policies are. This is NOT the time to expect free training. This is not where you pick their brain for free. This is also not the time to expect an hour from their twenty minutes. They are offering you a glimpse. Be professional and assess. Take the glimpse for exactly what it is.

Blogs

Use and enjoy blogs to enhance your knowledge base. Is it okay to reach out and introduce yourself? Of course, connect with your industry peers. Is it ok to ask a question or two to extrapolate more in-depth understanding? Sure thing. Is it okay to try to get a free session out of the coach? No. There is a line. Begging for free advice because you like their blog is both distasteful and unprofessional. It also shows a genuine lack of understanding for what we do. Each of us are on such a unique and personal journey in voice over. So, writing to a coach who you have no relationship with and asking them to venture a guess is more than useless. Just don’t. Instead, save up for a session. Invest in coaching. Dive deeper! More training is never, ever waisted! We all have to keep working on our craft!

Social Media

Connecting with coaches on Social Media is great. It is a great way to learn about them as a person, a talent, and as a coach. You get to understand who they are within the parameters they have established. Some are very responsive to DMs and to comments, others are less so. Some may be responding directly while others may have a team who does this for them. Either way, be mindful of professional boundaries. This is meant to be a professional, working relationship. Would you message your doctor or accountant at 2 Am with questions repeatedly? If the answer is no, then perhaps also do not reach out to your voice coach at that time expecting a reply. They too maintain regular business hours.

Texting

In general, coaches do not have text relationships with students. Unless a coach says the words “Please text me about….” I would assume NOT to text a voice over coach. It is appropriate in this professional relationship to email them and let them respond in a timely manner.

Business Hours

Coaches are working professionals. They typically maintain normal weekday studio hours. Some may also offer coaching on the weekend, I do not. When you are looking for the coach who is the right fit for you, respect their business hours. It is common practice that they are available when you have them booked. Some coaches have time to answer questions between sessions, others do not, but each coach is different in this regard. Regardless of their practice, no coach wants to be stalked. They are instead looking for a meaningful working relationship where they can watch their students thrive.

Takeaways

I remember well what it was like to pay for one lesson at a time. Voice over coaching is expensive, it’s an investment. You want to feel like you are getting a lot of value for your money. I am also someone who likes to feel like I am building meaningful connections with the people I work with, so when I was the talent as opposed to the coach, feeling like the coach “got me” mattered a lot. I think if you really want to connect with your coach take the time to read their coaching profile, have that consultation, and check their references. At the end of the day, you are going to have to trust your gut a bit too. Sometimes we just click with someone and sometimes we don’t. I can tell you the one way to push a coach aside and ruin things from the start is to start asking for free coaching and advice before you know each other at all. Whatever you decide to do, please do not do that!

Case Study in Good Customer Service: Trader Joe’s and What Can Be Learned

February 13, 2024 by Laura Schreiber

The Text

Yesterday morning my husband and I woke up to a text from our daughter Emma. Emma is a sophomore in college a small liberal arts school in central Pennsylvania called Elizabthethtown College. She texted us this photo of gluten free donut holes. She said she urgently needed us to go to Trader Joe’s right away to get them for her. She was concerned that they would sell out immediately. Even though Emma has a car, there is no Trader Joes near her school so she was very much hoping we could help her out with this.

Our Mission

Harlan had to travel for work yesterday, so tasked with our highly sensitive and urgent message, as soon as the store opened I went to Trader Joe’s, armed with my iPhone so that if need be I had the photo. First, I did two laps myself, looking in the logical places I thought they would be. No dice, the donut holes were no where to be found.

The Rescue Team

Not wanting to disappoint me super sweet kid, both because she is super sweet and because I am totally Type A and could not leave without the donut holes, I sought assistance. The first guy was working on oranges. He went to where he thought they’d be. They were not there. He pulled in another gal who then pulled in a third woman from the bakery who then pulled in a fourth woman, a manager. So yes, I had FOUR people helping me look for the donut holes. We worked hard and were thorough. Two of them were positive they had been in the store.

Ultimately, the manager took to the computer. She discovered that the highly coveted donut holes needed to be special ordered. They placed an order and told me to call tomorrow morning and that they would set some aside for us. I felt so valued and was so appreciative of the help. Then, as if that was not enough, they let me take a lollipop even though I had not located the stuffed turtle hidden somewhere in the store. I’m not kidding.

Customer Service Takeaways

If Trader Joe’s was being ranked as a business or a super marked or for what kind of human beings they were, basically on every single lever, they deserve an A plus plus. As voice actors, we can all learn a lot from their behavior and over all mentality so let’s take a moment to dissect what happened at Trader Joes:

They were a shining example of team work. One person did not need to steal the show. They worked together to accomplish a common goal. In voice over some of us have the opportunity to work as a team. Whether we are demo producers and have partners, or work on a multi-talent cast, or are at a conference and are on a panel with industry friends, sometimes we are fortunate enough to work with others. This is our moment to take a note and lift everyone up. It goes back to the old falcon saying, “the rising tide lifts all the ships in the harbor.” This has always been my experience in VO, and it was for sure my experience at Trader Joe’s. I am quite sure this is why the store is packed as soon as the doors open on a Monday morning, and if you want your voice over business to be booming, this is a great lesson to learn!
In this incidence, the price tag didn’t matter. I did not go in saying I needed 100 boxes of donut holes. I was not some prized Trader Joe’s client. Yet each member of the team treated me like I was the most important sale of the day. I will confess that this is an area where even I need to do some re-thinking. I do not treat all of my clients the same. I certainly will treat a national spot differently than a $200 one-off gig. Perhaps this needs to be re-thought. It made me feel really good to be helped and values, period.
At Trader Joe’s the employees bent over backwards to help. I do always try to do this. Whether I have a voice over client, a demo client, or a coaching client, I want their experience working with me to leave them feeling exceedingly happy. In a business like VO where clients have an abundance of choice on all fronts, I am extremely appreciative of their trust in me and in return I ben over backwards to work as hard as I can to do a good job.
At Trader Joe’s the entire experience, from beginning to end, with the lolly pop, was extra. I try to do this! I am always reachable. I have helped get students on rosters of clients and agents. I have redone their resumes. I audit their auditions. But being extra is typically not something that is asked of you, it’s just something you bring. So my friends, bring it!!
Most importantly, my recent shopping experience left me, the, client feeling valued. When it comes time to go back… where will I go? That’s right. And that is how we want each and every one of our voice over clients to feel.

We want to do our very best in voice over always. Well often times being and doing our best has nothing to do with our sound and our audio. A lot of the time it has to do with who we are, how we treat others, and the services we provide that go beyond our voice.

Often the voice over is the last piece of the puzzle. Video producers and others who are casting may come to you very close to the deadline and need help to make their project incredible. We have an opportunity to take their time of stress, take them by the hand, and turn it into something wonderful. As someone who also coaches and does demos, it’s the same thing. I can use this as a defining moment in someone career to help make it memorable. My experience in Trader Joe’s can only be described as excellent. I only want to leave my clients feeling this way.