When You Do A Lot Of Live Sessions, What Makes One Standout?
As a full-time, professional voice over actor, I typically have multiple live sessions every week. Most of my clients prefer Source Connect, and in truth I am so used to that at this point that I do too. On Monday morning, my first session of the week, with new clients, was over Teams. That was fine, so that was the first item that stood out. The second was that I was the only one with my camera on. Next, we were all in different countries. I was in the United States, and they were scattered from Italy to the UAE to Bahrain to India. I believe there were nine of us on the call, but possibly more. This session was different because this group was very chatty and wanted to talk amongst themselves a lot. They also wanted me to hang out while they edited their video, which is not standard, but luckily I had time on the other end and I could accommodate. So, from the get go, this session was different in all kinds of ways.
Why I Was SO Excited About this One
Well, if you know me you know I love chocolate. If I had to have one food on a deserted island, it would be chocolate. This commercial was for Ferrero Rochet. Not only do I particularly enjoy their delicious candy, but I also love that it is a brand that is eaten all over the world. This spot will run in the entire GCC, in places like the UAE, Bahrain, Saudi Arabia, Qatar, and more. I think it is pretty awesome that this little candy also serves as a cultural bridge of sorts. When I think about many of these places that will view my spot, none of which I have ever had the privilege of visiting, and I think about their culinary traditions, I confess that I never imagined this decadent chocolate as part of it. I was delighted to know that we share this.
We Have More In Common
At the start of the session, the creative director wanted to make sure that I understood both the branding and the traditions surrounding Ramadan in the region. While I had, as I always do, done brand research in advance of the session, I was very pleased to learn about the traditions surrounding Ramadan, like the way that they decorate their homes with twinkle and fairy lights, in the importance of gracious hospitality in this festive holiday season. He also spoke of the emphasis of the changing and more egalitarian roles that their footage was clearly depicting. As I watched the footage and listened, I was struck by how many common shared values our cultures shared, especially with all of the spring holidays coming in the States. I was delighted by what I learned and it certainly informed my read.
The Technical Stuff
The trend for almost all my commercial bookings of late is the conversational read. Clients always want the reads to sound authentic, like I am talking to a friend. Well, authentic and relatable were not the sought after tones in this session. And don’t forget, that when taking direction, it is about giving the client exactly what they ask for. I happen to know the brand well as I often transcribe their scripts when coaching. Yet, the direction that I got went well beyond what I anticipated. The clients wanted every word of every line to be measured. In the VO coaching world we often say that if everything is important then nothing is important. But the client wanted every word emphasized the same way, and he gave precise readings for how he wanted each line broken down. The pacing was not conversational. He did not want the rhythm and the cadence to vary. He wanted every. Single. Word. Measured.
Pronunciation was another interesting part of the direction. Even though the team specifically wanted a voice actor with an American accent, certain words were non-negotiable. One of those words was “Ramadan.” They instructed me to pronounce it like rum-a-done. Next, the word “sweeter” was very important. They wanted me to hit the “ter” hard. We never do that here, but that is how they wanted the word said. So, that is how I did it.
Don’t Sound Happy. Umm, What?
Perhaps the most confusing bit of direction was the “don’t sound happy.” If you don’t already know, my tagline used to be “The Sound of Happy.” So, my voice sounds pretty happy, just on its own, without doing anything, this is how I sound. This bit of direction was tricky. I’m sitting there reading a script about a product I love, with a care bare hanging over my head (because it makes me happy) trying to sound, basically, unlike myself. I decided to flatten out the read and just try to be void of all emotion. I had to stop smiling, which is also hard because I am a smiley kind of gal. I did, in that moment though, question their casting choice.
Conclusions
Not all live sessions are the same. Give yourself the grace and time to listen to what the clients want. If they want a live session, it is either because the really want to direct you, because they are legally obligated to have someone on the team present when you record, or because they cannot please the commercial script without being there. All of these things matter, a lot. So make it great for them. Don’t talk money during the session, ever. This session ran over in time which almost never happens with me. Most of my sessions are pretty short. My instinct was to say nothing and smile while they chatted about their choices and options. Afterwards I spoke with the producer and he confirmed that it never goes well when the VoiceOver actors start talking about money and time with the end users, who typically have nothing to do with our rates. In the end, smile and breathe and hope that they have the courtesy of sharing the final cut with you to promote!
Depending on which voice actor you ask, you’ll get a different answer to the questions “What’s the best DAW for VO?” I have used Audacity, Adobe Audition, and Twisted Wave. I may be proficient in all of them, but I LOVE Twisted Wave. To be clear this does not mean that other DAWs, from Reeper to Pro Tools don’t have immense value, but for me, I am quick and good on Twisted Wave. It serves my purposes well. And when I have a client who needs total production with music, I hire a professional engineer to mix it down anyway, so I really can do all that I need to do on Twisted Wave. Some of my favorite features are the shortcuts, multiple effects stacks, and ease of file splitting.
When I am in my booth, I turn my iPhone and Apple Watch to airplane mode. I do this because when I develop a good flow, I do not want the phone ringing to interrupt me. I do offer one word of caution: if you are doing a live session and you coincidentally cannot connect with your client, and have all your devices in airplane mode, it can be quite frustrating if they are unable to reach you. So, while you may not want your phone in the studio for a directed session, perhaps before you silence everything you should make certain that you connect.
Like many in voiceover, I am constantly revising my business plan, shifting my focus from commercials to explainers to elearning to targeting specific industries. As I revise my plan, my goals change. While I have a planner or agenda that I love, I find that mapping out my strategy for the week helps me to keep my mind on the big picture. As auditions and work pours in, it’s easy to get caught up in the little things and push off the tasks that we think can wait, but in doing so, in pushing off those marketing emails and that LinkedIn outreach, we are pushing off the pursuit of our longterm goals. It is so important to always have an eye on your “why.” If you lose site of that, and you are just buys submitting audition after audition, you can easily get stuck in a rut. 
If your fan makes noise,
Late Friday afternoon I was in my booth recoding a bunch of agent auditions that had come in. Initially I felt fine. I had completed all of my booked work and I wanted to submit a few more reads before I called it a day. I typically don’t have a lot of mouth clicks when I record. I do run Izotope RX7 as part of my effects stack, which takes care of whatever clicks there are, but I tend to stay hydrated and am not so clicky, especially since I gave up caffeine. I noticed that even though my noise floor was the same as it always is, I had a crazy amount of spikes and clicks present that I do not typically see. This was 3 to 5 minutes before I became violently ill and had to run from the booth, I could see what I had no idea was about the be a horrible case of food poisoning, in my audio!
As a small business owner, I work all the time. Typically on the weekends I work less, but I still work at points every day. This food poisoning forced me to pause. I was not even sure on Saturday if I would be ok for my like sessions on Monday, but I know realize I will be. Talking is hard, sitting up is hard. Sometimes the forced rest is essential to get back to where we were. I guess it is an opportunity to reset- to restart. In truth I have no other option, when one is so dizzy that going up and down the stairs feels unsafe, the rest is the only option. In lieu of any work, I laid on the sofa in my den surrounded by my dogs and tried not o move at all.
This week was one of those weeks that all moms dread. Jack, the younger of my twins, had to have emergency GI surgery that involved an over night hospital stay. He had a rare intestinal problem that he was born with but was not an issue until now, at age 17. The suffering that led up to the surgery was great, and the surgery was pretty major. In truth the surgery was a bit of a relief as it made all of us feel that Jack was now on a path to wellness, including Jack.
The Struggle has meaningWhen Jack went in the hospital I went back and forth about whether or not to put an “out of office” reply on my email or to continue responding to clients email by email. The day of his procedure, I had two voice over bookings come in that could wait until the next day, so I waited. I was fortunate that the bookings were both from long-standing clients that I felt comfortable telling I needed to delay recording. While in the hospital, I was able to do busy work tasks like web site updates that I had already made lists about and organized. I was not able to do marketing and correspondence. Creative work that required thought and patience just wasn’t going to happen while waiting for a doctor to come out and talk to me. My heart just was not in it. So, in some respects I was able to maintain business functions while Jack was in the hospital and with other tasks I was not.
While I may have figured out how to manage my business responsibilities while Jack has been recuperating, doing that while also managing my home life has been tricky. I typically cook for my family. They fend for themselves for breakfast and lunch, and I prepare dinners. I now have to take care of Jack all day every day, and frankly I don’t feel like cooking. I did make quiche one night, but the rest of the nights we have gotten takeout. It’s the sum total of managing everything that is tricky, including: laundry, cleaning, homework help, bills, putting everything away, the dishes, and the list just keeps going. And I often feel that as soon as I finish one thing around the house, there are ten others waiting for me. I have a daily regimen chopping vegetables and filling kongs to freeze for my dogs, and all these little things add up. With Jack recovering and work, it’s a lot.
As a full-time working mom, we juggle. That is what we have always done and I know that I will get through, but when you have a routine, and that routine changes, it is hard. I am profoundly thankful that my daughter and my husband are helpful, but if all of this happened and it were not a pandemic, I know my mom and sister would be here for added support too. I really miss that. So I will continue to do what working moms all over do, juggle. I will find new ways of getting it all done, of making it all work, of getting my work work done, my house work done, and making sure my family feels loved and secure.
Each session got my wheels turning for different reasons, but during Armin’s session that was around 11 AM EST, when he spoke of defining quality in the industry. My head was bursting with ideas. If you don’t know Armin Hierstetter, he is the founder and CEO of the online casting platform Bodalgo. Unlike some platforms where you can simply sign up, Bodalgo stands apart because Armin has a screening process to begin with, setting a bar for “quality” from the start. In his talk, Armin spent a bit of time talking about what is going on industry wide in terms of quality, what quality looks like, and how quality could be achieved.
It is imperative that in order to be competitive in the voice over industry today a talent must have coaches and continue to work on their craft. When I started I did a combination of one on one coaching in specific genres, online classes, acting and improv. Whether or not you are working towards a demo, a good coach will help you develop your strengths and identify your weaknesses. They will also help you identify next steps and encourage you with other genres of voice over that would likely be a good fit. As MaryLynn mentioned in her blog post, 
If you want to succeed in voiceover, there are not short cuts to creating quality work. There is an industry standard and the bar is high. That is what books. If you are aware of those of us who continue to book at this time, the answer to what sets them apart is one word: quality.
When I built my business voice over, I decided early on to build a professional home studio. It was really exciting to make choices that were specifically to my benefit. From the colors to the height of the desk, it was all about me! Everything else in my house is done for the common good. I have done my kids rooms for them. My kitchen is meant to be practical. This was the first time I built something based on my research, preferences, and taste!
I am particularly proud of my lights and fan. Both are silent and both work well! It is always bright in the booth.
This booth was built around what is good for me! So if I have friends over they may not find everything the way they have it in their booth, but I love all my little details, from my shelf that holds the pre-amp and interface under my desk to my hooks for my head phones and wires that are at just the right locations. One of my favorite details is that we actually drilled right through the desk so that the music stand is dead center in front of me to place the scripts on. It is perfect.
