professional

VO Horror Story

June 21, 2020 by Laura Schreiber

A Degree of Trust…

As a professional voice over actor, I can say I interact with industry contacts as just that, as a professional. I get auditions, I submit auditions. It is non-emotional. It’s business. When I connect with people on Facebook or LinkedIn, it’s business. I’m delighted, but still, it’s a business contact. Yet, there is a degree of trust that we must assume when we interact with clients and new contacts alike in the voiceover industry, right? Voice actors like myself often send recorded audio to people, whether they be clients or prospects, that we actually know very little about, and when we do this we trust that the audio we send is being used under the agreed upon terms. We trust that it is not manipulated. We trust them with our contact information. There is a lot of trust going on. For those of us who are working mothers, who have a family at home, we have a lot invested in the businesses we have built, and this trust is no joking matter.

Crossing the Line…

I will be vague as I describe a bizarre and quite disturbing incident that happened in the last week. I need to be vague to protect myself and my family, and unfortunately a friend who was dragged into the mix. The story begins on LinkedIn. Like many voice actors, I spend a lot of time connecting with prospective clients on LinkedIn. I have made some great contacts and gained wonderful clients that way, and only twice before had issues where I felt like lonely guys were a little too friendly. This incident was not that. This week a contact asked for my email so he could send an audition. Perfect, right? That is typically the goal of LinkedIn correspondance, isn’t it? The male clients sent me the “script.” I call it that because it was written as a short story, and from that he wanted me to read for three animation parts. It seemed unusual, but after years in the industry little surprises me and he wanted an improv read, 30 seconds each. No problem, I submitted and moved on and this was just one of the many auditions I was doing. Then he called me. He turned out to also live in the NYC area. He wanted help shopping his script. This is when things got weird.

At first I did not see any red flags. I connected him with an agent and she was not interested. Next I connected him with an industry friend. To protect my friend I will give very little details as she is extremely well known in the voiceover world. I was still assuming that this was completely professional. While my interactions with this guy had been completely professional and he was not flirtatious with me, my friend is single. Their interactions were flirtatious. She asked me if he was for real, and I had no idea, as I really did not know him, as we seldom do when we meet people on the internet. My friend was smart enough to google this man. She found a shocking post about him in the NY Post! He was a known scammer who served hard time for a sextortion scandal. This was one sketchy guy. While yes it is possible that he is on a path to redemption and yes everyone can change, as a working mom I had no desire to find out where he was/is on this journey and was very shaken to have had any involvement with this guy who had been calling, texting, and emailing by this point. I was further shaken that I had actually made industry contacts and friends vulnerable as well. This did not sit well in any way.

Immediate Response

My immediate response was to block him in every way I could: by phone, his email, his texts, and on social medial. This still felt, though, that it was not enough. Learning to do my research (or different research) also seemed like a step in the right direction, but when the contact was a result of research, I felt like I was spinning in circles. The problem is that when you are a working mom, a solopreneur working from home, there is no security at the front desk keeping anyone away. My dogs are more likely to kiss any one who comes to the house than threaten them. And that points to the next issue, I realized just how findable I am. I am on “google my business,” which is in my home. My home address is on client invoices and newsletters. I use my actual cell phone number.

I posted in the “Voice-Over Mamas” Facebook Group asking other working moms in voice over whether they use PO Boxes and their phone numbers. Their were quite a few established talents who do use PO Boxes, but less for safety and more for making sure that clients who pay by check always get the checks to them. It seems that everyone in the group used their real mobile phone.

I went looking to see what other businesses do to protect themselves. The only other option it so invest in a virtual office space, which a lot of LLCs, which I actually am, are doing. I found this useful article if you want more information about how to do that:

https://www.virtualpostmail.com/blog/5-ways-to-get-a-commercial-business-address-for-your-startup

The Aftermath

Besides feeling shaken, I have not changed my setup yet. I have lots of questions. I think more than changing what how I am set up, this icky feeling (for lack of a better word) will stick with me. This feeling of vulnerability is not a pleasant one and I think that when future contact behave in a way that is outside the norm I will simply pass on the opportunity. I am not desperate for work, I am established in my career. I would rather forgo something that does not seem right than expose myself and my family to potential harm.

My First Experiences As a VO Coach

May 25, 2020 by Laura Schreiber

How I Got Started as a VO Coach

Years ago when I was an Upper School History Teacher at a prestigious all-girls school on the Upper East Side in Manhattan, a popular question higher-ups used to ask faculty was where we saw ourselves in five years. I always answered in the classroom. It was true. I never had administrative ambitions. At 24, it was hard to imagine myself designing curriculum and assigning faculty their courses. When I got into voice over, much the same happened. I had and have long-term goals for myself and for my business, but they typically involve building and maintaining a consistent sustainable income in an industry I am extremely passionate about. So how then, without looking to build a career as a VO coach, did I suddenly coach three people last week?

As a platinum member of Voice123, they asked me to. In the email, they asked if I would be interested in working with talents who are premium members new to the platform. I was delighted and excited at this new opportunity on a platform that has helped me build my business. Without betraying the confidence of those I have worked with so far, I will share some interesting lessons I learned from coaching that I think would be useful for those of us who are working professionals and are a few years in.

When you surround yourself with the right industry friends, you can share this journey with them!

We All Started Somewhere

It is easy to forget that at some point we built our businesses and had to learn about the industry. Some of the talents I worked with had a better understanding than others, but compared to working pros they were clearly at the beginning of their journey. What they all had in common was that they were bringing valuable skills from their prior life with them into voiceover, whether they knew it or not. They also had a shared passion for voice over and a necessary determination to succeed. Yet, they were on a site to book work before even understanding the genres that are on the site, the criterion for professional demos, and some needed to get educated about how to use audio technology in general. Think about where you were when you went into VO? How much research did you do? Were you even aware of what you needed to learn? It was an exciting moment to connect with these aspiring voiceover actors and help to point them towards success, in hopes that they have the stamina to connect all the many dots necessary to build a career. It also brought back so many memories of what it takes to succeed and build a business.

Another Opportunity for Branded Content

As I corresponded with these aspiring VOs before our sessions, I found immediately that many of their questions overlapped. They wanted to know about:

How to improve their profile
How to submit competitive auditions
If their demos were appropriate
What DAWs to use
How to Market directly to clients

This touched the teacher in me. I was excited to hear about their goals, and I did not want to assume that what I want is what they want. I also was delighted to have a chance to create some of my own branded content to use with my new voice over students. I spent hours making lessons and creating handouts to use in our sessions. I wanted to create meaningful templates that would help start a solid foundation. I also wanted it to reflect my brand and my business values. I was very proud to put my logo on the worksheets I created. I was also very proud to make referrals to my many industry friends who I have connected with over the years who teach social media and marketing classes and produce demos.

Self-Evaluation for a VO Coach

So, how did it go? Well, each session went differently but all went well. As all of the talents I worked with thus far are at different points in their voice over journey and needed different levels of support, the sessions took very different paths. For example, only one student wanted to work on script analysis and craft. I loved pulling scripts I thought would be right and working on the reads. Another has built an impressive on-camera career and really is building her studio from scratch at the moment. It was exciting to be talking to her at the start of it all. Another had a wonderful acting background on stage and as a working mom is patiently waiting for her kids to go back to school. I sure can relate to that! I think now that I realize how everyone is at such different points, I will do an introductory survey before the session. It will help me better prepare and best meet their needs. I also think I will have even more support resources readily available if I know about their training, demos, and studio in advance.

Defining a VO Pro

May 3, 2020 by Laura Schreiber

On this Sunday morning, lets’s grapple with this question: if there’s a low barrier to entry in voice over, what defines a pro?

Spending more time in Facebook Groups These Days

Like many in the voice over industry, I have been spending more time than ever on social media these days, especially on FaceBook. I long for human connection and to feel part of our beloved community, and frankly I enjoy the banter more than ever. Yesterday this post from highly esteemed coach and casting director MaryLynn Wissner caught my attention:

There’s a lot to this. We work in an industry where you don’t have to come from a career in theater or on camera work to get started, though many did study performing arts in school, pivoted for a first career, then returned to voiceover. I, myself, was a History teacher. Christian Lanz was an architect. Maria Pendolino worked in finance. Dana Hurley was a pharmacist. The list goes on and on, and there is nothing wrong with changing careers and bringing all of those skills with you into your business in VO. The question that is being asked here, is what is the difference between a guy who buys a plug in mic and a membership on a pay to play and calls himself a “professional” and then has the credit of having some good coaches, the benefit of being in good company, and an actual working professional? To me, if working with the best of the best in coaches is removed as a criteria in defining a pro, than we need to look to a voice over actor’s website, testimonials, bookings/credentials, and social media standing.

The Website

Put simply, the website is our storefront. More than our business card, our website is our calling card. It not only houses our demos, it is the voice actor’s place to showcase actual booked work. We can display our business philosophy. We can post testimonials. We can make it easy for clients to find us. This is how we create a sense of our brand. And a voiceover professional, unlike an amateur, has all of these things: sample of work across genres, a brand, comments from clients. Joe Davis and Karin Barth were recently interviewed on the “Middle-Class VO Podcast” talking about what sets voice over actor’s websites apart, in terms of what makes them professional and what makes them findable by google. The entire podcast can be found here:

https://www.youtube.com/watch?v=e-5r6SR33Kk

All About WEBSITES with Joe Davis & Karin Barth! (https://www.youtube.com/watch?v=e-5r6SR33Kk)

and Joe’s main words of wisdom are that the “website needs to work on whatever device….making sure that they are mobile compliant of mobile responsive….in today’s world more than half of web traffic is mobile.” A telltale sign of an unprofessional talent is one missing key information on their website, missing demos, with demos named improperly, or with a site that is not mobile responsive.

Testimonials:

A professional talent has an abundance of testimonials. Period. They should have them proudly displayed on their website, on LinkedIn, on whatever Pay to Plays they are on, and likely they share them on social media. Testimonials are not difficult to get. Happy clients who have just received pristine audio are typically delighted to provide them. My very first voice coach, Anne Ganguzza, told me how important it was to get testimonials! She asked for one from me about our work and gave me my very fist one. A voice actor without testimonials is likely not a professional voiceover actor.

Street Cred

Ok, I am talking about a solid client list with proof. What is proof? Samples of actual work that has aired. If a voiceover actor does not have samples of work in the genre or clients in a specific genre they have not likely worked in that genre even if they have a demo for it. The exception to this is likely eLearning as so much eLearning is proprietary content. Where can you find samples of work voice actors have done? Booked and finished work is typically prominently displayed in places like voice actor’s websites, YouTube pages, facebook, LinkedIn, ispot.tv, sometimes imdb, and more. So, a real, actual working professional has a body of produced work that they can easily share with anyone who wants to see it.

Social Media

Typically actual working professionals are active on social media as networking is really important. We typically post finished jobs, especially when these jobs have been done for large, recognizable brands. We love to share these clients on Facebook and Instagram. Often we have large social media connections and followings as well. YouTube is another sign of a voice over professional. Typically we post samples of work here. Many of us have videos about our professional philosophy, showing our studios, discussing our work, and more. A lack of a professional social media presence is a major red flag.

The Flip Side

While I think it is clear how to differentiate a professional voice talent from a wannabe, there is, of course, a flip side to all of this. As there is a low barrier of entry and many do not depend on agents or entry to the union for job sustainability, there is a chance that amongst the many with a plug in mic and a computer our bookings ratios will go down and our community demographics will shift. One of my favorite talents who I had the privilege of spending a day with at a VO Revolution conference in 2016, Dave Fennoy, speaks to exactly this issue as the final thought that I leave you with:

https://www.youtube.com/watch?v=KPkn3sb6-X4

Dave Fennoy – You must change with the times (https://www.youtube.com/watch?v=KPkn3sb6-X4)

Migraines and Voice Over: Oy Vey

February 3, 2020 by Laura Schreiber

It’s a Conundrum

I have so many good days, when I am super productive, I have tons of energy, and I get more accomplished than I had ever thought possible. On such days, sometimes a crazy thought creeps through my head: what if they’re gone? What if just as suddenly as they came, I will never get a migraine again? Then, like a load of bricks dropped on my head, I wake from my sleep with the throbbing pain behind my right eye and I hope that I get the medication in me in time so that I can take the lowest dosage possible. So, how can the good days seem so immeasurably good and then the bad days I am just so thankful for each task that is completed. When making toast seems like climbing Mount Everest, the vast contrast between the good days and the bad days of this working mom is mind blowing. But here’s the real kicker: I speak for a living. As a migraine sufferer, on bad days, I don’t want to talk. At all. The sound of my voice seems to echo against the inside of my head and is excruciating. How frustrating that all of the things I am passionate about, including voice over, are not easy on migraine days.

Making it Work

As a working mom I try hard to exhibit good coping for my twins Emma and Jack, so laying curled up in a ball on the sofa all day is not a good longterm strategy for a chronic problem. When I’m “lucky,” and believe me I am using that word loosely, my migraines will come on a weekend and I can sleep them off. Often they come as they like as they are triggered by all sorts of things: stress, lack of sleep, my cycle, the weather, so in short- life triggers them. When they come on a week day I try to take the medicine as early as I can. I tend to be a heavy sleeper and wake up confused, but if I can actually get the medication in me early, that helps. I try to always have both coffee and ginger ale in the house as they help. My strategy then changes. Daily routines will be completed, but anything extra gets pushed to another day. Nothing fun will happen on a migraine day. I try to give myself a break and only do what is essential. Booked work will be recorded. Auditions will likely be skipped. All emails will be replied to. I will likely defer any direct marketing. In terms of mom tasks, if I can ask Harlan to help with anything, I do!

Planning Ahead

My migraines started when I had my twins, almost 17 years ago. It is safe to assume I will have them until the kids go to college, so now, like with everything else, I plan ahead. Here are some tricks that help me a lot, just in case a whopper of a head ache should descend:

Pack school lunches the night before. I actually make sandwiches or entrees for a few days at a time so that I just have to grab the sides each night. It really speeds things up!
Have set laundry days.
Order groceries weekly so your house is always stocked with the basics at minimum.
Plan your food for the week. I have a weekly print out so if I am down for the count someone can figure out the food.
Make sure to refill the migraine medication regularly. It is terrible to realize that you have run out at 3 am when you really need it. Keep a stock of it on hand.
If you cannot drive on your medication, as I often cannot, make sure you have carpool arrangements that are flexible for your kids.

Voice Over Specific Issues and Migraine

There are work related tasks that I will and won’t do on migraine days. I will happily do any self-directed sessions at my leisure. I will happily record short and normal length scripts. A migraine day is not the day to have an ISDN session with new clients and multiple people giving directions. My brain just can’t process the input and it is not a smart, career promoting move. I also wouldn’t promise to deliver 10,000 words of eLearning with a migraine. It doesn’t mean I couldn’t record a few modules, but I pride myself on being a meticulous editor, and nothing is meticulous when you are on such strong headache medicine. The other task I would avoid on migraine days is voice matching. I have a knack for being able to match others’ voices and my own past jobs. But, on a headache day, that is just too tricky and I would wait.

Pros of Working with a Migraine Sufferer

Yes, I wish my migraines would stop and never come back. But, I do think they have changed me. I have so much more understanding of what people with much more serious chronic illnesses go through. I am much more patient. I am genuinely thankful for every non-migraine day. I am very sympathetic when others have to reschedule and are under the weather.

Top 5 Bests of 2019 for this Working Voice Actor

December 25, 2019 by Laura Schreiber

Time to Reflect

At the years’ end, it seems like an additional time to reflect. I’m not sure if it’s the food coma induced by all the latkes and egg-nog lattes, or it is just the natural cycle of things, but it is a great time to look back on the best parts of the year and see how far this career I have worked so hard to build has come. So here is my countdown of top 5 best voiceover moments from 2019:

5. WoVo Con In October

Time with industry friends goes by way too fast!!

Without a doubt, WoVo Con is always worth the trip to Las Vegas! What do I love about this conference? Well, the superior sessions, seeing my VO besties, and an opportunity to build important voice over relationships. Over the years I have gone to some amazing sessions. This year I loved Everett Oliver’s session and I loved Brad Newman’s session. I was so happy to have time with Shelley Avellino and to see others like Dana Hurley, Jodi Krangle, Anne Ganguzza, J. Michael Collins, and the list goes on and on. I also had a chance to meet and get to know potential clients! I even went to dinner one night with an eLearning company that added me to their roster, so I enjoyed my time there and made every moment count.

4.Trip to Toronto adjacent to VO North in September

From the front left is Kim Handysides, Shelley Avellino, me, and Dearbhla Trainor at a NY style diner in Toronto! We had s much fun.

I had an amazing time in Toronto this fall! I had initially planned to be there for VO North, but instead I was adjacent to the conference and spent time with some my VO besties Dearbhla Trainor, Kim Handysides, and Shelley Avellino. We stayed at Derv’s and helped her get ready for the conference. We got to see about of the city and have time together. Kim and I went on an adventure to the middle of no where together to visit clients. That was interesting. We also saw her family and her home town! It was absolutely amazing to have time with these spectacular women and I loved every moment of being with my friends and being in such a great city! Next year I will definitely stay for the entire conference.

3. Trip to LA for WWRS in March 2019

In March, 2019 I went to Burbank, CA for the World Wide Radio Summit. This was the same week as VO Atlanta, so I had to choose between the two conferences. I have been working so hard to grow the radio imaging side of my business and to be there to here the best in the business speak on amazing panels was so inspirational. In 2019, there were not one but two imaging panels, of both voice talents and program directors. To hear folks like Issa Lopez and Ashley Cavalier was a dream come true. These women are role models for us all and they set the bar really high. Their work is incredible and they have achieved so much. I also met people from all over the world, wether they were from across the pond or across the country. To have entire networks like iHeart and Sirius represented was just amazing and the folks that I met were so nice. I have enjoyed keeping in touch with them.

2. Collections are Complete

As a small business owner, it is a pretty major accomplishment to be totally on top of my collections. Just because I am able to mark this is a goal that I have met does not mean that this was an easy feat. It has taken diligence, patience, and commitment. Most clients are very kind and well-intentioned. Some of these kind clients pay right away. Some are just busy with work and life and forget to pay and need a friendly reminder. But you know what else I have learned as a business owner? Not everyone is nice. Some people do not want to pay even when they are happy. Why? Because they are not nice. So they make small business owners jump through a million hoops to chase them down for money in hopes that we would rather just disappear. This year my multi-pronged approach, wich combines friendly reminders from me with an attorneys letter at the 90 day mark was the right combination. I am thankful.

1. Amazing New Clients and Stayed on Pandora’s Roster

I am so thankful that my client roster this year and always. I am proud that when I work with a client I typically keep working with a client. Some of the major brands I have had an opportunity to do voiceovers for in 2019 include Dove, Kyvno, CT Lottery, Michigan Lottery, Cleveland Clinic, Quest Diagnostics, Spoke, CosmoProf, Origins, and the list goes on and on. I am also thrilled that my work for both Pandora and Spotify continued. Pandora has extended another contract to me for 2020 and I am so very thankful for their trust in me year ofter year. This year, a lot of the work I did for them was repeat work because the clients specifically requested me. That means the world to me.

Booking a Professional Voice Over Talent

December 17, 2019 by Laura Schreiber

How do you get the ball rolling?

In the past few days I have had a few different buyers or clients reach out to me to inquire about my services. One called from a block number. Another sent me a message on LinkedIn asking me to email their client with my rates and samples. Another emailed through the contact form on my site. I can tell you that all get greeted with the same enthusiastic response and all, whether the job is $200 or $2000, are treated the same.

If you are hiring a voice over actor for your first time, the ease of booking them and the booking process in general gives you a glimpse into how easy this talent is to work with. I have a set process that I use every time that includes quick responses, quotes, turnarounds, pickup/and revision policies, and more. If a talent is difficult to track down for the initial booking, it should be a red flag.

So, this is what my process is like:

The initial contact:

I typically respond as soon as I here from a client. If I get a phone call I respond by phone. Often if I get an email I will even respond by phone. According to voice123, my average response time is 11 minutes, but I typically respond as soon as I see a client correspondance as I understand that you need your work quickly. I take notes on the call so that everything that you tell me about what you want happens in the audio you are delivered. I also need details about the job itself including the usage and run of the job. That will now be addressed below.

Quoting the Job:

Many important details go into quoting a voiceover booking. I typically offer several options to my clients and let them choose the option that best represents their needs, but this is what I need to give a client a quote for their job:

The Script: I simply must see the script to give a quote. What you think of as an explainer my actually be employee training or an industrial. We need to also confirm the word count. The script is essential.
the Usage_ I need the client to confirm with the team what the usage is. For example, is it internal or will it run on social media? If it runs on social media, will it be organic or paid placement? For how long?
How long is the run? They are typically from 6 weeks to a year. I generally quote jobs up to a year and add a calendar reminder at that point in case a client wants to renew their media buy. I do not do buyouts in perpetuity.
Revisions. For jobs over $250, I include one round of minor revisions. If clients need more than that I scaffold that into the pricing.
Pickups: I also price out my pickup policy and always give the courtesy of delivering them as promptly as the initial audio was delivered.
Live of guided sessions: For live sessions I have Source Connect, ipDTL, ISDN, and skype and am happy to use whatever the client prefers! I literally use that line in my “Seal the Deal” email, and for any job over $250 I am happy to do I live session. I always record backup audio and the audio from a live session is considered final delivery, which is industry standard.

All of the above is factored into the quote.

Confirming the Booking

Once a client emails that they have cast me in a spot or booking, I send what I call me “Seal the Deal” email. This goes over all of the details thus far.

It confirms in writing that I have the job.
It confirms what they want for the booking.
It confirms what they need and when it will be delivered.
It finalizes any and all requests about the audio in terms of tone, pacing, whether the client needs a WAV or an MP3 or both.
If there is a live session it confirms those details as well.
It confirms that the script that I have is the final script.

Making it as Easy as Possible

In the end, it should be as easy as possible for the client to have what they need. It should be clear and prompt. The client should be overjoyed that they have found you and instilled with confidence in your capabilities because you are clearly on top of it. If you drop the ball at the beginning, how can they ever trust you. I want every first job to be the first of many jobs, so I take this system very seriously and want my clients to know that every single project matters.