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Why I Never had Imposter Syndrome as a Voice Actor

December 9, 2021 by Laura Schreiber

In the Past Year I Learned a New Phrase

Signs of Imposter SyndromeI’ve been a full time, professional voice over actor for quite a while now, but in the past year I started hearing for the first time a new term: imposter syndrome. I started hearing it on social media, on Clubhouse, and at conferences too. I found it surprising because in all my years in VO, I had never heard any other talents speak to this before. What I have learned is that this term refers to the feeling that one does not actually belong, or is not what they claim to be and is, instead, an imposter. Suddenly, in the past year, I am hearing about others feeling this way frequently. It is coming up often in conversation. Perhaps it is because many turned to voice over during covid. Perhaps it is because some start working or trying to work before they are actually prepared. For a multitude of reasons, suddenly I am hearing this all over the place. If you are interested in being a voice over actor, and you really want to succeed and do NOT want to feel like an imposter, perhaps consider my experience, as this has never been an issue for me.

Lots of Training

When I started working in voice over, really working, it was after no less than a year of working at getting into voiceover. In that Coping with Imposter Syndromeyear, I worked with 4 coaches and took advanced acting and improv at a local theater. I spent sic to eight hours A DAY studying and working on my craft. I worked on scripts. I practiced characters. I recorded. I edited. I submitted to my coaches. I listened back to my assignments. I did research and followed prominent voice actors to see what they were booking. I took multiple private lessons each week. I was in group classes with GVAA. I had practice partners. I met with those partners. I did homework for those partners too and I took each and every assignment so seriously, as if my life depended on it. So when I say I had lots of training, that is just when I started out. Since then I have continued to have lots of coaching. Have coaching is the foundation of all we do. I think by the time my website launched, I was so ready to work that it never occurred to me that I was not prepared to serve my clients.

Long Days

Defining Imposter SyndromeBoth as a student of voice over and now as a professional, I have always put in extremely long days. From morning to night, often going back into my booth after dinner, my days are long and rigorous. Sometimes new talents ask me when they will start booking. They tell me they have submitted 50 auditions. I try to keep a straight face. I typically submit more than 30 auditions in a day, even now, so 50 auditions is in no way impressive to me. I have often heard of the rule of 10. I believe that Gaby Nistico has even made a video about it. If you work 10 hours a day more than 10 months a year for 10 years that is when you start making six figures… Well, I believe there is something to this. I have always had the luxury of being in voice over “full-time.” Well, let’s flesh this out. What exactly does “full-time mean? To me, it means I maintain standard business hours and I am in my booth al day every day to serve my clients. The more you are available and the more you record and submit, the more legitimate your business is.

Sure of My Identity 

Types of ImpostersWhen my business launched, in audition to lots of coaching and sweat equity under my belt, my first website helped establish my identity. I never had doubts about my identity as a professional. I had been told by every coach I ever worked with that even at the start of my career, I should introduce myself as a professional. I did so with confidence. As I get clients under my belt and had testimonials, I felt more proud of what I was building, but it never came from a place of doubt. I was certain that I was building a great service business that would help my clients get what they need.

Wholly Committed

Another reason I think I never suffered from this imposter syndrome is that I was entirely committed from day 1. Basically, I bet the house on it. I built a high-end studio. I had an expensive microphone. I was working full time. It was never an option for it to not work. Success was my only possible outcome. It never occurred to me that I was not a voice actor. I set out to live this life and I did. Period. Sometimes we have choices in this world, but as a working mom, failure was not an outcome I was willing to explore. I only had one potential outcome for myself and my children, and that was for the business to take off.

Filed Under: About Me, Voiceover, working mom Tagged With: acting, Clubhouse, coaches, Coaching, commitment, decision, GVAA, hours, identity, imposter syndrome, improv, professional, social media, theater, training, trust, VO, voice over, voiceover, working mom

Don’t Assume Anything When Quoting VO Jobs

January 17, 2021 by Laura Schreiber

The Scenario

This week a job came in from a repeat client. I actually saw the booking posted on Voice123, but it was with a different gal from the production company than I had worked with before. When I submitted the read, I mentioned I had done work for both their agency and that client. I heard back right away that they were booking me. Great!

The Script in QuestionThey sent me the script and asked for my rate. They needed a RUSH turn around, but I was not charging them an extra fee for that. Since they were a repeat client and I was available I didn’t want to nickel and dime them. Anyway, I made a mistake almost right away. The voice over job I did for them was for an explainer video with usage limited only to their website. I assumed, again, I assumed that this was the same. I assumed this because the top of the script was labeled in bold font “VIDEO SCRIPT.” I initially quoted the job based on the last, recent voiceover work I did for them and the assumption that it was a video.

The Call

I got a reply that the price quoted worked for them and they just wanted to have a quick call to go over their notes on the script. We set a time for in 15 minutes so I could turn in around really fast.

Photo of Laura Schreiber in a HurryOn the call, it was great to catch up with the client. As a full-time, professional female voice over actor, building client relationships means a lot to me, and phone calls like this always provide an opportunity not only to better understand my client’s unique and specific needs, but also to get to know them. How better to build a relationship than to actually speak?

Anyway, we jumped on the call, and my client immediately mentioned the television run. I resisted the urge to interrupt her and listened. I then resisted the urge to immediately discuss the rates, and instead focussed on her needs: discussing the new product and the script. Then, after we covered that, I delicately circled back with a “You mentioned this is a tv spot…” segue. I calmly and clearly explained that I had assumed, and yes that was on me, that the job was again a video as the script was labeled video in multiple places. I asked the client two key questions:

  • How long is the tv run (length of usage?
  • Is there social media usage too? If so, is the social media usage organic or paid placement?

GVAA RATE GUIDE TV Broadcast ratesNow, these questions should have been asked in my initial reply email when they were casting me. I should have asked them before I threw any numbers into the air. And as a long established professional voice talent, I should have know better.

I was extremely apologetic, my town was calm, but I also explained that I could not do a TV spot for an internal video rate. I then offered and did send my client the GVAA Rates guide, so that they could better understand what my pricing was based on.

The Resolution

Luckily for me the clients were very nice and understanding. It was clear that I thought it was a video and did not know it was a television commercial. The woman that I spoke to said that she would reach out to the rest of her team, find out the length of the run, and find out if there was social media usage and that they would get right back to me confirming the rate I had suggested.

It did work out. It turned out it was a four month local tv run in Mississippi, with no social media usage for now. We discussed pricing in the event that the client decides to add that usage down the line, or when they see the final spot.

Lessons Learned

Take your time QuoteI will never be in such a hurry, even when I tell myself it’s for the client, that I skip major parts of the information gathering process. The point of having years of experience in the industry is not only to serve the clients well and to provide an outstanding level of service, but is also for precisely these scenarios, when years in the industry should teach us to take a breath, pause, and look at what we are dealing with. I realize that if I could make this basic mistake, anyone can. So do yourself a favor, ask questions. Enjoy the dialogue and back and forth. Don’t be afraid to hop on the phone and clarify a few details. I realize the clients in this scenario could just as easily have been inflexible about the budget, and that would have led to a very different blog today.

Filed Under: Client Relationships, Rates, Voiceover Tagged With: Assume, commercial, female, full time, length of run, organic placement, paid placement, professional, Quotes, rates, Repeat Clients, Rush, Script, social media, television commercial, trust, tv commercial, usage, Video, VO, voice over, Voice123, voiceover

Why Voice Actors Need Their Own Brand

September 27, 2020 by Laura Schreiber

…. When We Are the Voice Of the Brands Everyone Knows and Loves

Brand Identity

When I started working with my first voice over coach, Anne Ganguzza, I loved her website. It made her standout not just from other voice over actors but from other coaches. It was bold, it was easy to navigate, and it established Anne as a professional. In large part, because of the brand that Anne created on her website before ever speaking with her I trusted that Anne was a voice over professional and if I worked with her I would be successful. This is no accident. If you met Anne Ganguzza, then you know that she is a branding genius.

brand key wordsAs voice over actors, daily we play both the role of the talent and the role of the small business owner. Immediately in 2015 I decided that not only would I coach with Anne but I would hire her to help build my brand, as I needed to learn all that I could from her. She hit the nail on the head, working hard to get to know me so that the brand that we built for Laura Schreiber Voice is truly a reflection of the work that I do and what I bring to my clients. As a working creative, we are in a unique role because we ultimately get hired by other brands to represent them, but it is in solidly establishing our own unique brand that we can distinguish ourselves from others in our industry. According to Forbes article from March 2018, “your brand often acts as a function of your reputation and visibility.” As a professional voice over actor, it is essential to establish your brand so that your clients will get to know you as an individual and will trust you as a professional.

Your Website

Screenshot of www.lauraschreibervoice.comAs a solopreneur, your brand begins with your website. It is your store front. Clients can listen to your demos, see samples of your booked work, and find out how to contact you. Those are the basics, but the fun begins when you use your website to do two things: show clients how you are different than other voice over actors and how you will best meet their needs. Kristin Wendys of The SelfEmployed.com advises “Think first with the eyes of a client and analyze what he is looking for, what are his biggest concerns, and what problems he needs to solve.” Some voice actors have brief summaries so that clients can quickly learn about their services, but much in the way that I am very chatty, my website is overflowing with long narrative explanations that I hope will help my clients connect with me.

Your Logo

Laura Schreiber Voice LogoVisual images help create your brand and your logo is very much a part of this. I have both an avatar that I love and a Laura Schreiber Voice Logologo. I use them both differently. My logo is on official correspondences like invoices with my avatar is on my business cards, thank you notes, return address labels, stickers… all marketing materials essential to establishing my business brand. According to Entrepreneur, “Simple branding is best, especially if you can make an association in people’s minds that helps them remember you.” My hope is that the feeling that people get when they see my logo and avatar will help build our connection. Everything associated with my brand is very pink and matches.

Why Clients Need To Understand Your Brand to Relate to You

The more clients feel that the know you, the more they will trust you and want to work with you. They want to know not just that you can do the job, but that you will make their life easier because they trusted you to do the job over someone with similar abilities and qualifications. It is wonderful to meet clients in person, but now more than ever this is not often possible, so your brand helps clients get to know you!

What Your Brand Enables you to Do When Marketing

As small business owners, building a brand that clients recognize enables them to hire us directly in lieu of going through a casting site or a talent agency. This direct rapport, booking through our website without our middleman, is the goal of our branding. If we are savvy enough to create a unique brand, we have an opportunity to book voice work directly. According to Forbes in October 2019, “By definition, brand familiarity is the process of creating brand presence by providing awareness, emotional connection, value, accessibility and relevant differentiation for your audience. Building strong brand familiarity is one of the most significant hurdles companies face.” If you are getting direct bookings, this is a great sign you are doing a good job with your brand and if you are not you likely need to keep working on it.

Here are some useful links if you want to research more about branding for solopreneurs:

https://www.entrepreneur.com/article/349667

https://www.forbes.com/sites/yec/2018/03/15/how-to-build-your-brand-as-a-solopreneur-in-2018/#3ce49ef69631

https://www.entrepreneur.com/article/223070

https://www.theselfemployed.com/10-branding-hacks-for-solopreneurs/https://www.forbes.com/sites/forbesagencycouncil/2019/10/22/to-convert-more-customers-focus-on-brand-awareness/#f5d566d20759

Filed Under: Client Relationships, Marketing/Branding, Voiceover Tagged With: brand identity, client relationships, consistency, Marketing, Small Business owners, solopreneurs, storefronts, trust, website

VO Horror Story

June 21, 2020 by Laura Schreiber

A Degree of Trust…

As a professional voice over actor, I can say I interact with industry contacts as just that, as a professional. I get auditions, I submit auditions. It is non-emotional. It’s business. When I connect with people on Facebook or LinkedIn, it’s business. I’m delighted, but still, it’s a business contact. Yet, there is a degree of trust that we must assume when we interact with clients and new contacts alike in the voiceover industry, right? Voice actors like myself often send recorded audio to people, whether they be clients or prospects, that we actually know very little about, and when we do this we trust that the audio we send is being used under the agreed upon terms. We trust that it is not manipulated. We trust them with our contact information. There is a lot of trust going on. For those of us who are working mothers, who have a family at home, we have a lot invested in the businesses we have built, and this trust is no joking matter.

Crossing the Line…

I will be vague as I describe a bizarre and quite disturbing incident that happened in the last week. I need to be vague to protect myself and my family, and unfortunately a friend who was dragged into the mix. The story begins on LinkedIn. Like many voice actors, I spend a lot of time connecting with prospective clients on LinkedIn. I have made some great contacts and gained wonderful clients that way, and only twice before had issues where I felt like lonely guys were a little too friendly. This incident was not that. This week a contact asked for my email so he could send an audition. Perfect, right? That is typically the goal of LinkedIn correspondance, isn’t it? The male clients sent me the “script.” I call it that because it was written as a short story, and from that he wanted me to read for three animation parts. It seemed unusual, but after years in the industry little surprises me and he wanted an improv read, 30 seconds each. No problem, I submitted and moved on and this was just one of the many auditions I was doing. Then he called me. He turned out to also live in the NYC area. He wanted help shopping his script. This is when things got weird.

At first I did not see any red flags. I connected him with an agent and she was not interested. Next I connected him with an industry friend. To protect my friend I will give very little details as she is extremely well known in the voiceover world. I was still assuming that this was completely professional. While my interactions with this guy had been completely professional and he was not flirtatious with me, my friend is single. Their interactions were flirtatious. She asked me if he was for real, and I had no idea, as I really did not know him, as we seldom do when we meet people on the internet. My friend was smart enough to google this man. She found a shocking post about him in the NY Post! He was a known scammer who served hard time for a sextortion scandal. This was one sketchy guy. While yes it is possible that he is on a path to redemption and yes everyone can change, as a working mom I had no desire to find out where he was/is on this journey and was very shaken to have had any involvement with this guy who had been calling, texting, and emailing by this point. I was further shaken that I had actually made industry contacts and friends vulnerable as well. This did not sit well in any way.

Immediate Response

My immediate response was to block him in every way I could: by phone, his email, his texts, and on social medial. This still felt, though, that it was not enough. Learning to do my research (or different research) also seemed like a step in the right direction, but when the contact was a result of research, I felt like I was spinning in circles. The problem is that when you are a working mom, a solopreneur working from home, there is no security at the front desk keeping anyone away. My dogs are more likely to kiss any one who comes to the house than threaten them. And that points to the next issue, I realized just how findable I am. I am on “google my business,” which is in my home. My home address is on client invoices and newsletters. I use my actual cell phone number.

I posted in the “Voice-Over Mamas” Facebook Group asking other working moms in voice over whether they use PO Boxes and their phone numbers. Their were quite a few established talents who do use PO Boxes, but less for safety and more for making sure that clients who pay by check always get the checks to them. It seems that everyone in the group used their real mobile phone.

I went looking to see what other businesses do to protect themselves. The only other option it so invest in a virtual office space, which a lot of LLCs, which I actually am, are doing. I found this useful article if you want more information about how to do that:

https://www.virtualpostmail.com/blog/5-ways-to-get-a-commercial-business-address-for-your-startup

The Aftermath

Besides feeling shaken, I have not changed my setup yet. I have lots of questions. I think more than changing what how I am set up, this icky feeling (for lack of a better word) will stick with me. This feeling of vulnerability is not a pleasant one and I think that when future contact behave in a way that is outside the norm I will simply pass on the opportunity. I am not desperate for work, I am established in my career. I would rather forgo something that does not seem right than expose myself and my family to potential harm.

Filed Under: Client Relationships, working mom Tagged With: common, Facebook, independence, LinkedIn, momtrepreneur, professional, safety, solopreneur, treat, trends, trust, unusual, vague, VO, voice-over mamas, voiceover, vulnerable, working mom

Make it Easy For Your Voice Over Clients

November 3, 2019 by Laura Schreiber

If You are a Professional Voice Over Actor, Be Professional

As a full time professional voice over actor, I am well-aware that my clients have options, so I want to make it really easy for my VO clients to work with me! I consider my business model to be client centered, I put their needs first, and try to put myself in their shoes always. Whether they are video production companies, eLearning content providers, or agents, I want them to trust when they book me that the experience will be seamless because I want to make this as easy for them as possible. Why? I want them to come back over and over again, so I want to be their go to voice in my vocal range. Outstanding service is what sets the bar higher. Pristine audio is a given. It is assumed that the sound matches either our demos or the audition we have sent in, so the way to stand out and have clients keep coming back is to give them what they need and make the experience a delight! Here’s what I offer every time:

Rush Jobs and Fast Turn Arounds

I assume when you hire me that you need your audio back as quickly as possible. Typically when you cast me in a project, you will immediately (my average response time is 9 to 11 minutes) get my “Seal the Deal” email that confirms all the details. This will confirm the rate, the turn around time, and any questions that I may have about the booking. Unless you tell me when you send me the booking that you don’t need it for several days, I assume you want it as soon as I can get it to you. I often have people contact me about RUSH jobs and tell me that they need it “right away.” To me, that implies they need me to stop what I am working on and record their project. For that I add a $50 RUSH fee. Otherwise, I typically will have your job back to you in four to six hours. If it will be longer, the exceptions are if I am on location somewhere and I let you know. Always. Right away.

Weekend Hours

I am happy to work on the weekends if you need something. I also have clients in different time zones around the world, so sometimes they send me something on a Friday but it does not get to me until Saturday and for them to have it on Monday it needs to be done on the weekend. No problem! I understand that you have a client on the other end who needs what they need, and I want to provide you with the finished audio. Please do not hesitate to reach out to me on the weekend if you need something. I am very passionate about my work and happy to do it!

Live Sessions at their Convenience

As a professional voiceover talent and gal who loves playing with gadgets, I am happy to provide my clients with multiple options for guided or live sessions! I offer Source Connect, ipDTL, ISDN, Skype, and Zoom. I have even had clients just ask me to put them on speaker phone. Whatever is easiest for the client is fine with me! I want my clients to feel at ease so that they can simply communicate what they want and have the finished audio that they need. That’s it. If you ask me if I have a favorite? Sure, but at the end of the day, the client has to be at ease and feel that they had the session they wanted.

Invoice Their Way

After I deliver the finished audio, whether I have self-directed or had a live session, I send an invoice immediately. I know some folks wait until Fridays. That is not my practice. I send an email delivering the finished audio, typically via drop box, with a summery of the audio, and in that email I describe the multiple ways I happily accept payment because I want to make it easy for my clients. I take credit cards, paypal, Zelle, checks, wire transfer, and more. Now, I have more and more eLearning clients that have specific invoicing protocol. This is fine! I simply send their invoice their way! The point is to make it easy for the client as I can adapt.

Be Client Friendly

In an industry where clients have choices, customer service matters! I want my clients to know how much I appreciate every opportunity, and I want to make it as easy as possible for them to work with me. I think back to times I have had to buy a gift for someone and hesitated because of the wait at the store or how long it took the clerk to wrap the gift. At the end of the day, I want my service to match the quality of my audio: outstanding is the only option.

Filed Under: Client Relationships, Voiceover Tagged With: commercials, customer service, guided sessions, Invoice, ipDTL, live sessions, options, payment, professional voiceover actor, RUSH Jobs, Skype, Source Connect, talent, trust, turn around time, VO, voice over, weekend hours

It’s Good to Have People

June 8, 2019 by Laura Schreiber

To There are Ups and Downs

As in all fields, in voice over there are good days and bad ones. A common expression professional voice over actors use is that “it is feast or famine.” I have experienced this myself. Sometimes I am so busy I do not know how I will stop for a bathroom break or to feed my family. Other weeks I wonder if all my clients are on vacation at the same time. In good times it is great to have friends to celebrate your successes. In challenging times, you need people you can really trust to talk through your thoughts. So, how do you go about surrounding yourself with trusted people?

When you surround yourself with the right industry friends, you can share this journey with them!

Tips for Finding People

  • Coaches. Coaches are likely the first people you will meet. They have seen so much and are seasoned. They are looking to meet people to so this is a great start.
  • Conferences. Specifically voiceover conferences. I have blogged about conferences before, and VO North and Vocation are coming up, but other voice over talents are looking to connect at these conferences. You can make lifelong friends there.
  • Facebook groups. You really can bond and get to know people, even online. You have to be a little more careful when you are not meeting someone face to face, but if you have mutual friends this should help sort out who is a good connection for your intimate network.
  • Acting Workshops. I actually go to acting technique programs at local theaters. When others are working on there craft too, they are likely to have similar goals, and are good for you to connect with.

Topics to Discuss with Your People

  • Actual accountability. You need folks that you can be frank with and in return they are candid with you.
  • Ideally you will have friends as accomplished and more accomplished as you are.
  • Goals. You can discuss how you are actively pursuing your goals. What’s working? What’s holding you back?
  • Feedback. Have you gotten a great review? Have you gotten feedback that you did not expect?
    These are my people, well, some of them, and they make every single day better!

    It is important to be able to bounce this off of your people.

  • Finances. Are you building a sustainable business? When trying to reach consistent financial benchmarks each week or each month, it is really important to report to or have others that you can discuss this with, both in vague and specific terms. From marketing to accounting, a lot of responsibility falls to a solopreneur, and we can learn me from each other than if we function in an isolated bubble.
  • Ways to support each other. I am in an accountability group that talks very regularly daily. I know groups that share assistants. I know groups that market themselves as a whole. There are lots of ways you can go, but first you need to start by finding your people.

What the Universe Sends You

Just as the voice over industry has no geographic boundaries, your peer group is the same! The woman I am closest with that support me daily are scattered about the continent. I feel very strongly that everything happens for a reason, as these women inspire me, pick me up, and are there. I hope that I do the same for them. As I right this, I have the Barbra Streisand song in my head “People,People who need people, are the luckiest people in the world.”

Filed Under: About Me, Voiceover Tagged With: accountability, acting, Barbra Streisand, coaches, financial goals, networks, performance, small business owner, solopreneurs, support, technique, trust, voice over, voiceover

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  • Laura answers every correspondence with a smile and a prompt reply. In addition to RUSH jobs and quick turnarounds, guided sessions are available and Laura works hard to make every project perfect. Do not hesitate to call or email anytime :) The one exception to this is erotica. Should you need someone for adult content, all the best to you, Laura is not your gal, do not reach out.

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