Why I’m Different Than Other Voice Over Coaches
I always offer a free consultation to folks thinking of working with me for voice over coaching. Often, the tell me right off the bat who else they are considering. My answer is almost always they same, “great, you’ll have a great experience.” The truth is, there are a lot of people who do what I do. And the scope of some of the skills that we teach overlaps. I’d like to think that over the years I have developed some unique techniques and strategies, but one thing is for sure, the way in which I coach is for sure unique. My super bubbly and upbeat demeanor comes through in everything I do, and that includes coaching. So, I would so that one of the defining characteristics to my coaching style is my positivity.
Interestingly, an early morning text from my nutritionist got me thinking about why positivity matters so much. At the end of her text, which happens to be the first text of my day, it said “No effort is too little in the big picture. It ALL adds up to progress. Keep your eyes on the goal and have a glorious day!” That is how my day started. Who wouldn’t feel great after such a message? And this got my wheels turning about the importance of what I put out to my own VO students. I am someone who has always responded well to positive reinforcement. More than that, I thrive on it. Feedback with a positive spin is something I can run with. Conversely, when I feel criticized or scrutinized I do not perform well. I have studied the psychology behind this in graduate school and in professional development workshops as a teacher, and I try to bring all this with me pedagogically when I coach. I do believe that for voice over students to get the most out of their experience they need positive reinforcement.
Since My Teaching Days…
Before working in voice over, I actually taught middle and high school history at an all-girls school in New York City. For one of our teacher in service days, we had a neurologist come and talk to us about positive reinforcement. Did you know that there have been studies that prove that people respond better when their papers are marked with green pen than with a red pen? Further, students to respond better to encouragement to improve and build from their strengths than when critiqued on their shortcomings. Since that teacher training almost 20 years ago, I have incorporated this into all of my interaction, whether it’s doing homework with my own children, or coaching other voice actors.
Relationship with Steve
I cherish building close relationships with people I work with. In the past few years, I have been come close with a “client” named Steve. First, I got to know Steve when he owned a production agency in Portland. Then, he opened a boutique talent agency. Over time, Steve became a close and cherished friend. When Steve opened his agency he actually decided to refer talents who needed coaching to me. Why? In addition to the curriculum I developed, he liked my positive way. Even recently, while in a period of transition onto a new path in life, Steve asked me if I would direct a session for a client because of my positive way. The point is that people need this kind of support and vibe, it makes it easier to work together.
Giving Direction
Positivity is extremely important to bring out the best in voice over students. Whether you are prepping them for client interactions in general, for a demo session, or for interactions in live or guided session, having a positive demeanor helps. In voice over, often our clients like to connect with us and direct us. Sometimes they record on their end and sometimes we record and send them the audio. This is called a live or guided session. It used to be known as “phone patch.” Every now and then you may still get a client who actually wants to listen in on the phone. When I work with my voice over students, particularly my commercial students, I coach them as if out session is a live session. I give feedback to bring out the best in their reads. I try to take them to a higher level and elicit the sought after sound. I also try to emulate what actual live sessions are like, giving direction the way it is often typically given to us. I want my students to feel really good about their work and their progress.
Gardner and Multiple Intelligences
When I was in graduate school we also spent a lot of time learning about Howard Gardner and his theory of multiple intelligences, that different people learn and absorb material in different ways. I can tell you that as I get older I think the way that I myself learn has changed. But, the way that I relate to people and connect with people has only changed in degree and not manner. I would say that I am perhaps more sensitive now, than when I was young. I am a delicate soul, and especially something as personally as our art, well, we are all unique and while there are industry standards and benchmarks we need to meet, I would like, myself, to learn about it in a meaningful and engaging way that brings out my best, and is not belittling.
At the End of the Day, What Do You Respond To?
At the end of the day, I want to work with kind people and work with people who treat me the way I want to be treated. I appreciate, when hired as a coach, that people have goals and benchmarks that they are trying to reach, and I want to help them hit those benchmarks in a way that makes them feel that all of their goals are attainable.
I also recommend having practical hooks in your book. I have a hook for my cans and a hook for my wires. It helps keep things neat and organized.
I also do love having Source Connect. So many clients and agents require it. I occasionally need to have support sessions, and they do offer great support from Source Connect. Again, like with Zancastr, there are no latency issues. There are, though, sometimes quirks connecting. Sometimes people are confused with how to use it. If you are not both connecting with the same sample rate, for example, you won’t connect smoothly and it will be an issue, so that all needs to be decided ahead of time.
I wish I know how important a good travel rig is. It took me five years to get my travel rig to sound as good as my home set up. That is WAY too long. If you are just starting in voice over during the pandemic, I realize it is hard to imagine actually packing up and leaving home, but when we do, the rig matters.
I’ve blogged about migraines before. This was yesterday. A migraine day. On days like this I sleep a lot and do the work that I can horizontally. With my dogs on top of me. As a full-time, working voice actor, on my good days, when my head is perfectly clear, I often let the thought creep into my mind: maybe I’ll never get another migraine. On a clear day, meaning a headache free day, I feel amazing. I am happy. I have no pain. I can record and work with clients and I am myself. But for me, migraines have been chronic since I had my twins almost 18 years ago. So, what does this mean as a working mom and a small business owner who wants to serve my clients well on good days and on bad ones? It means that I have to make choices that will not cause more migraines, and when I have them I have to be realistic about what I can reasonably do on a given day to accommodate my voice over clients.
As a working pro voice actor, I love doing live sessions, but will not do them on migraine days. Why? Migraine medication is strong. On a clear day, I am responsive. I can listen to client feedback and deliver. I also mimic well. On a migraine day, I struggle. Every thing I do all day long is a struggle. I am proud of what I accomplish on those days, but I do not feel a need to put my struggle under a microscope. The few times I have made exceptions for clients I have regretted it every time. They have not been my best sessions. If you are a migraine sufferer too, I suggest only self- directing on those days.
I will confess that I do make choices knowing that the wrong one could lead to a Migraine. I leave fun events early, like industry wide BBQs. I often turn down dinner invitations that I really want to say yes to, even at conferences, because I know that late nights will certainly lead to a migraine. Essentially, my limitations have to stay in the forefront of my mind, otherwise I will have more migraines come my way than I can handle, and that, frankly, would no be good for my voice over business. I also have to limit my work day. For example, this week I got a new demo back. I was so excited to start marketing it that I worked for hours after dinner, well past my bed time. Guess what? I had a horrendous migraine and lost most of the next day. I pushed beyond my limitations and it was not smart.
In 2020 live sessions have been more important than ever. Sure some clients still want us to self direct, but as no one or barely anyone) is recording in person, the live session is more important than ever. What surprises me is that I would have guessed that every client would want the quality offered by Source Connect. This is not the case. Surprisingly, I am asked for zoom and given phone patch dial-ins more often than I am asked to use Source Connect. As a professional voice actor, most live sessions are for commercials, but I have done a few for eLearning clients recently. Interestingly, it has been so long that I have been asked for ISDN that I gave up my direct bridge through ipDTL as no one seemed to want that anymore. So, despite the quality that some connections offer, clients seem to like what is easy for them and what they are comfortable with.
Rates have been all over the place in 2020. I have had to turn down more jobs in 2020 than in the past 5 years combined. This may be because I am being found more, or it is because more people who never cast a voice talent are now casting and are not familiar with industry standard rates, or budgets are changing. As a working voice over professional, it is one thing to be flexible and have a range of acceptable rates, and it is another issue entirely to compromise one’s worth to pick up a new client. I have found that the biggest area that clients lack understanding in is usage for social media. They do not understand the difference between organic usage and paid placement, and they do not understand that usage across multiple platforms matters. My hope is that if voice talents continue to work together to educate clients this will shift in coming years.
The specs are changing and the buzz words that we are asked for have changed. When I started the millennial conversational read was the go to read. Now it seems that, for commercial voice overs, the authentic, natural read is what is wanted. A real person who sounds believable is the go to read. Interestingly, I think there has been a backlash from millennials who do not like or enjoy a lot of the characteristics that have been assigned to their generation, and the shift that we see is a direct response to that.
For those of us professional talents who are putting in the hours of work every single day, I am pleased and grateful for the abundance of work in 2020. Initially when the pandemic hit my business slowed in March and I panicked that everything would change. By April it seemed to bounce back and castings had picked up again. According to industry friends who are as established as I am or have been in the industry longer, this is the best year they have had yet. I realize it is Thanksgiving weekend, but I typically have an attitude of gratitude all year, whenever the bookings gods shine down on me. I realize that my clients have a choice and I am thankful when the choice goes my way, and this year it has happened more than last year. When so many businesses are struggling, in our industry and around the country, this is truly something to celebrate.
My direct bookings, bookings where clients come straight to me, are triple my pay to play bookings in 2020 and up 14% from 2019. I am really pleased with this. These direct bookings are a combination of clients that find my website, rosters that I am on because I found them, or repeat clients who were initially from a pay to play but not they continue to come back to me. I also have direct bookings from social media, including instagram and LinkedIn. The number of direct bookings being so high means that I am not dependent on pay to plays to survive. Instead, I use the pat to plays to add to my client pool. I am extremely thankful for all of the direct bookings.
There are a lot of things that will make 2020 memorable for the rest of our lives: living through a pandemic, the national election, the state of our country in general. As a long-time professional voice over actor, one of the trends I have noticed in the past few months as bookings have picked up again is that so many of them involve live sessions also referred to as guided sessions. Prior to Covid-19, I would say that I self directed 80% of my work, and the rest were live sessions. Now I have live sessions almost daily. Interestingly most of my clients prefer zoom, although often I am asked if I have Source Connect and specifically which version I have. I do happen to have the highly sought after standard version, but interestingly that is not what is most often requested by my average client when they want or need a guided sessions. How do I feel about this rise in live sessions? I love them!
The major trend I have noticed is how many participants are in on the call. It used to just be one or two except when I was doing video games or mobile apps, then I typically had more. Recently, on almost all of my sessions except for a tv spot last week that was just one producer, there are huge teams of 7 or 8. They seem to like to bring on everyone from the person who cast me to the person who wrote the script to the folks from the brand to the creatives putting the content together. The teams are big. And what seems to happen now is that one person will give directions. Then they will tweak the directions. Then when they are satisfied they will ask for feedback from everyone else on the team. This can go on an on and it can be very amazing, depending on how patient you are. As I have been fortunate to have a lot of well-written scripts, it is typically easy to provide alternative reads, but that is not always the case. Most of the time the teams are on the same page and most of the people keep themselves on mute. I have been on a few calls where someone forgets to mute themselves and we have some issues later.
As I mentioned earlier, a lot of my clients ultimately ask for zoom even though I have Source Connect. I actually think this is related to the trend of included everyone in the live session. It is much easier to loop everyone in via zoom, when with Source Connect only the ones with the subscription can join.
One quick note, as the voiceover industry is typically quite an international one, do mind your time zone conversions! It can be trickier than it seems! Years ago I had a session with a client in the South of France. I was coming back from the beach myself, and little did I realize I asked them to record at 10 PM their time. I felt terrible. More recently I had a new client in Mountain Time! I was so confused by this. I don’t know why, but it twisted my head in a pretzel. So, especially if you have multiple bookings in one day, try not to overlap them! The zoom calendar is super helpful that way!
I will start by saying that the past five years have flown by and while I have had to seek help with my studio gear, my MacBook Air has been dependable in every way since its purchase. I have not had issues with my computer. I have been extremely happy since switching from a PC to a Mac, and have been extremely happy with the MacBook Air specifically. So, why switch? Well, as per my blog last week, I made a lot of gear upgrades in my studio recently. The early 2015 MacBook Air I have only has one Thunderbolt B port and NO, as an not a single one, Thunderbolt C ports, and it was not possible to have both my pre-amp and my studio monitor hooked up simultaneously, while both are essential. So, I made the choice to upgrade.
The set up went well. It took me most of the day. It arrived around 10:30 am and by dinner I was up and running, and the timing was pretty good. Coming the Friday of a holiday weekend is ideal as the bookings I have for live sessions will not be until next week anyway. I had heard some horror stories of industry friends recently setting up new computers, so I was not optimistic or overly enthusiastic and I expected it to take a while. The initial backup from iCloud went ok. Then I had to install my UAD software. Since I had just done this with Tim last week on the laptop, I still remembered how and it was not fast but I was able to do it. I was worried about getting my settings onto the iMac, but I was actually able to use airdrop to move them from one computer to the other. Twisted Wave setup was a little tricker for me. I spent a while putting in my many keyboard shortcuts. I could not figure out why my effects stack would not open in its entirety. I realized I had to find my initial izotope purchase, download that, enter the ilok, and then open the effects stack. I was getting a little nervous that I would need a session with Tim, but to my own surprise I was able to get it going! I am happy to report that the monitor in my booth connected with ease and I am so thankful to have my booth in working order. I am still making tweaks like syncing my drop box and connecting my pay to plays in my chrome short cuts, but for the most part it is set up how I want it!
Rome was not built in a day, and I am sure that in the coming days and weeks I will realize other applications that need to be installed on the iMac. I am thankful, though, that I accomplished as mush as I did at the start. My plan is that the desktop will live in my office space and my MacBook Air will now reside upstairs and will also be dedicated to my travel rig. It has only been since Friday, 48 hours, but so far this seems like a really wonderful upgrade. Ultimately, this isn’t about just changing computers, right. I had a setup that was working until it wasn’t. I made a change. I used to really fear change, but I know know (more than understand, actually know) that change makes me better and presents opportunity.
