When You Do A Lot Of Live Sessions, What Makes One Standout?
As a full-time, professional voice over actor, I typically have multiple live sessions every week. Most of my clients prefer Source Connect, and in truth I am so used to that at this point that I do too. On Monday morning, my first session of the week, with new clients, was over Teams. That was fine, so that was the first item that stood out. The second was that I was the only one with my camera on. Next, we were all in different countries. I was in the United States, and they were scattered from Italy to the UAE to Bahrain to India. I believe there were nine of us on the call, but possibly more. This session was different because this group was very chatty and wanted to talk amongst themselves a lot. They also wanted me to hang out while they edited their video, which is not standard, but luckily I had time on the other end and I could accommodate. So, from the get go, this session was different in all kinds of ways.
Why I Was SO Excited About this One
Well, if you know me you know I love chocolate. If I had to have one food on a deserted island, it would be chocolate. This commercial was for Ferrero Rochet. Not only do I particularly enjoy their delicious candy, but I also love that it is a brand that is eaten all over the world. This spot will run in the entire GCC, in places like the UAE, Bahrain, Saudi Arabia, Qatar, and more. I think it is pretty awesome that this little candy also serves as a cultural bridge of sorts. When I think about many of these places that will view my spot, none of which I have ever had the privilege of visiting, and I think about their culinary traditions, I confess that I never imagined this decadent chocolate as part of it. I was delighted to know that we share this.
We Have More In Common
At the start of the session, the creative director wanted to make sure that I understood both the branding and the traditions surrounding Ramadan in the region. While I had, as I always do, done brand research in advance of the session, I was very pleased to learn about the traditions surrounding Ramadan, like the way that they decorate their homes with twinkle and fairy lights, in the importance of gracious hospitality in this festive holiday season. He also spoke of the emphasis of the changing and more egalitarian roles that their footage was clearly depicting. As I watched the footage and listened, I was struck by how many common shared values our cultures shared, especially with all of the spring holidays coming in the States. I was delighted by what I learned and it certainly informed my read.
The Technical Stuff
The trend for almost all my commercial bookings of late is the conversational read. Clients always want the reads to sound authentic, like I am talking to a friend. Well, authentic and relatable were not the sought after tones in this session. And don’t forget, that when taking direction, it is about giving the client exactly what they ask for. I happen to know the brand well as I often transcribe their scripts when coaching. Yet, the direction that I got went well beyond what I anticipated. The clients wanted every word of every line to be measured. In the VO coaching world we often say that if everything is important then nothing is important. But the client wanted every word emphasized the same way, and he gave precise readings for how he wanted each line broken down. The pacing was not conversational. He did not want the rhythm and the cadence to vary. He wanted every. Single. Word. Measured.
Pronunciation was another interesting part of the direction. Even though the team specifically wanted a voice actor with an American accent, certain words were non-negotiable. One of those words was “Ramadan.” They instructed me to pronounce it like rum-a-done. Next, the word “sweeter” was very important. They wanted me to hit the “ter” hard. We never do that here, but that is how they wanted the word said. So, that is how I did it.
Don’t Sound Happy. Umm, What?
Perhaps the most confusing bit of direction was the “don’t sound happy.” If you don’t already know, my tagline used to be “The Sound of Happy.” So, my voice sounds pretty happy, just on its own, without doing anything, this is how I sound. This bit of direction was tricky. I’m sitting there reading a script about a product I love, with a care bare hanging over my head (because it makes me happy) trying to sound, basically, unlike myself. I decided to flatten out the read and just try to be void of all emotion. I had to stop smiling, which is also hard because I am a smiley kind of gal. I did, in that moment though, question their casting choice.
Conclusions
Not all live sessions are the same. Give yourself the grace and time to listen to what the clients want. If they want a live session, it is either because the really want to direct you, because they are legally obligated to have someone on the team present when you record, or because they cannot please the commercial script without being there. All of these things matter, a lot. So make it great for them. Don’t talk money during the session, ever. This session ran over in time which almost never happens with me. Most of my sessions are pretty short. My instinct was to say nothing and smile while they chatted about their choices and options. Afterwards I spoke with the producer and he confirmed that it never goes well when the VoiceOver actors start talking about money and time with the end users, who typically have nothing to do with our rates. In the end, smile and breathe and hope that they have the courtesy of sharing the final cut with you to promote!
audio. So my audio was immediately flagged as being insufficient for their needs. You get a little orange or red, depending on the screen settings of your monitor, triangle with an exclamation point in it.
You might be wondering, as a full time voice actor with pretty stellar commercial bookings, why would I go after a new, and frankly uniquely different genre now? Well, if you are new to my blog you might not know that my twins left for college this year. So at the age of 45 I became an empty nester in the snap of a finger. My life was turned upside down and for someone life me downtime is not desirable. I need to be busy every second. The notion of learning a new skill set, something I could get lost in and spend hours studying, became very appealing. When I started in voice over many years ago, long before I ever had a single client, I looked at the study of the craft of commercial voice over as my full-time job. It served me well. My passion for a given genre can lead me to success when I apply that passion to the detailed study of it. So, non-fiction audio books, here I come!
In the midst of my break down in the booth, I heard from a friend and fellow coach Jack de Golia. G-d his timing was good. He told me I needed to reach out to George Whittam (AKA George the Tech) for a specific stack just for audio books. Hallelujah. There was hope in site. If you don’t know George, you can actually pay for 911 emergency service to get bumped to the front of the line in cases like this, otherwise it takes about a week.
Last May the reality sunk in that in June my twins were graduating from high school. In August they’d both be leaving, at once, for college. While for some they were not going terribly far, for me, the three hours they’d both be going to Lancaster, PA was really, really far. They might as well have been flying to California. As a working mom who works really long days, and often works quite a few hours on weekends, spending six hours in the car for a single visit felt daunting. The other important piece of the puzzle is that for my entire adult life, I always have said that my kids were my motivation. They have been my why. So with them leaving, I felt like the ground beneath me was shifting in a fairly seismic way.
Around this time my neighbor across the street, Efi, organized a pretty amazing block party. It was great in all the ways a block party can be. Everyone showed up. Everyone was kind. And, the food was awesome. Efi happens to also be a working mom, an accountant who specializes in managing money for wealthy families. Another working mom was there too, my friend and neighbor Melanie who is a lawyer in NYC. Well, Melanie looked better than she had in all the years that I have known her. I was amazed. As I was gobbling handfuls of potato chips, I asked Melanie what she was doing. She began to tell me about her journey. I continued to munch on the chips while she elaborated.
So you might be wondering, how I am getting along with my kids away? Well, it’s actually been alright. I miss them, of course. But when your kids are happy and thriving, it is a joy to hear about how well they are doing, and we celebrate their successes. I have been visiting regularly, and when they are home I try not to work at all. That is new for me and not so easy, but as every moment with them is precious, I now fiercely guard this sacred time. I feel, with certainty, that my wellness journey prepared me for their departure. I was mentally and physically ready because I gave myself the gift of self-help, support, and wellness before they left. Having a team of wellness experts around you sets you up for success. Within such a framework, I gave myself a chance to thrive. I gave me chance to reach some rather important goals and to see a bright light was possible for me. When I saw that, I saw that this would be a positive time for all of us.
When I first heard about the sales funnel for voice over, I was elated. Basically, their funnel drew me in and it worked instantly. I had several thoughts. First, I loved the idea of paying less for pay to plays. I thought by starting a funnel I could change my pay to play strategy. To be clear, I do not think there is a voice over reality in which pay to plays cease to exist, I simply wanted to be less dependent on them. Next, I loved the idea of positioning myself to be found by the people who were hiring me. In all my years as a full-time actor, I spend A LOT of time doing direct marketing, and we all know this can be a craps shoot, a big roll of the dice. The sales funnel was appealing because I had hoped that through the marketing expertise of the folks I hired the people who needed me would find me and I could focus on what I love to do most, recording and coaching. It sounds great, right?
While working with Rob and Mary was as expected in terms of their bed-side manner, and they were responsive and kind, Rob over-promised and under-delivered in terms of the result of the funnel. It was actually shocking. We would look at the same numbers, and they would have a completely different analysis of them. Keep in mind the funnel was supposed to bring in dream clients with large budgets. It was supposed to weed out the undesirables. This was NOT my experience. My experience with the opposite. My dream clients were no where to be found. I had multiple people sign up for calls and not show up. I sent follow up emails and texts to those no-shows. 
I had an experience recently and after the fact realized that dog painting is actually a great analogy for life as a voice over actor. If you follow my blog, then you know that I have two precious studio dogs, Violet and Daisy. Last week were were invited, with the dogs, to a charity event at my brother-in-law’s temple. The event was in support of our local food pantry, and we were going to do dog painting. Yes, that’s right, dog painting. Felix, my BIL, works with a guy named Jason to run the arts committee. Inspired by a Jackson Pollock painting done with chicken feet, they opened it up to community pets. The plan was to have people paint with their pets, make a group mural, and bring pet-specific donations for the food pantry. Often those who cannot afford food for their family, also cannot feed their pets. My daughter Emma signed us up and we brought dog food and treats to contribute. Even the morning of the event, I was very unsure of what we were walking into.
So, I see many parallels between dog painting and VoiceOver. Like the event, in VO there is no roadmap. We wake up each morning not knowing what to expect. We walk into live sessions and we don’t know how long they will be and what the folks will be like. Like the dog painting, there are no guarantees in voice over, no promises that things will work it. It might be fine, but everything could also have fallen apart completely with no hope of salvation. We have no crystal ball and we have to be prepared for any outcome.
I never thought I’d go dog painting. But I did and I loved it. Not only did I have fun with my pooches in the moment, but I gained valuable life insights and a refreshing perspective on being willing to try new things. Sometimes, even if you have doubts, as longs as what you are considering is safe, it’s worth trying!
