Getting Started
For us voice over professionals, few things are more exciting than doing a new demo! It’s up there with booking a huge 
commercial campaign, getting signed by an agent, and seeing an old friend. Why is a new demo so exciting? A voice over demo means opportunity. It is a new moment for us to say here I am, listen to this. This is what I can do for you! As a full-time, professional voice over talent, there are plenty of other female voice over actors booking lots of commercials. How do I make myself get noticed? The demo. So who you do your demo with, the coach and producer you choose to spend your time and money with matters, a lot. I have worked with some of the top coaches in the field, and I can tell you that I have had outstanding experiences and I have had experiences hat should have been better. Now that I am work as a voiceover coach and am on a demo production team myself, I am trying to educate my students along the way, so that they understand what to look for and how to advocate for themselves. Here are some questions you should ask every single time you do a new demo, whether it is a commercial demo or another genre:
- What is your script selection process like?
In my mind, the demo script selection process should be collaborative. The coach should work with you to find scripts 
that show both your range and are appropriate for your brand. If you have dream VO clients, this is the time to include those scripts. So for example, if you are doing an automotive demos, and you love Audi, you would include an Audi script. If you are doing a commercial demo and you love shopping at target, why not include a target spot? The scripts should not simply descend from above on demo day, be handed to you, and recorded. They should be meaningful to you and they should show both your range and what matters to you. They can be an interesting glimpse into your interests too! So, it is very important that you can easily talk to your voice over coach or demo producer about the scripts that you have.I find it to be the ultimate irony that we use our voice to speak for others, but often, even when we are making investments in our own business, if can be so hard to advocate for what makes the right sense for us. The strength of your demo very much depends on your scripts and you should love them!
2. How will the Demo Session Go?
Whether you are recording in person in a recording studio or remotely via Source Connect, ipDTL, or Zoom, the Demo Session is extremely important. It is your day to shine. Put frankly, you should be the star and by put on a pedestal on demo day. Nothing else matters except your ability to rock every spot. Since you have likely worked with your coach before, by the time you get to the demo, they should be able to bring out your best. There should not be any drama. I have worked with some coaches who move very quickly from script to script and some who spend a lot of time going through each script so they have lots of options, but at the end of the day you should feel amazing about your session. Anything short of that is not ideal.
3. Where do the video clips come from?
The world of video demos presents voice actors with an exciting opportunity to market yourself. Whether you are new to VO or new to a genre, having a video demo either gives you an instant bod of work in voice over or it immediately enhances your existing body of work. The catch, though, is that you cannot simply take an existing video or commercials and dub over it. That is not legal and violates all sorts of copy write laws. Instead, video producers, like the team that I work with at All Systems Go AV, need to pay to belong to a content library where they are legally and lawfully accessing the content. A video demo by any other means can get you into trouble.
The exception to using branded content is if you are putting together a video reel of actual work that you yourself have done. If you are the actual voice in the video, and were part of the team, you can then have a reel produced using the branded content! Those are amazing marketing tools and are legitimately yours to use.
Take a look at this demo. Ever single clip here is legitimately used from a content library my team pays to have a membership from. These logos, while they may seem familiar to you, have been altered more than 30% from the original, and are also legitimate to use. Every video demo should be done this way so that you are never at risk of having to remove it.
4. Deliverables: What is part of the package?
Different coaches price demos differently, so you are often not comparing apples to apples. Some coaches include some sessions, a video demo, and an MP3, others are charging for an MP3 only. You need to be very clear about what you are getting from the coach for their fee. When my team does a video demo, it includes necessary prep, script selection, the video demo as a whole and in parts, and the MP3 as a whole and in parts.
5. Is the demo producer flexible with the order of the spots?
This is really important. Demo producers typically send you their preferred order, but at the end of the day the demo is yours to live with and their preferred order matters less than your preferred order. I personally have had demo producers make changes without any fuss, and I worked with others who refuse to make any changes at all and insist that it must stay the way it is.
IpDTL was the first method I ever used to connect. My very first coach, Anne Ganguzza, used ipDTL for all of her sessions. So, I was very comfortable with this when I launched my business and proud to offer this to my clients. Around the time that I opened shop, I had two agents who said they would sign me if I had an ISDN line. I learned that it was no longer possible to get regular ISDN lines in my part of New Jersey. So, I use an ipDTL bridge to ISDN. I have my own direct number. Initially I was thrilled. I always test connect before a session. I have had more than one snafu. To his credit, the creator of ipDTL is very available via facebook and tries to address all issues. There is, however, a considerable time lag as he is across the pond and he never figured our why my hiccups happened. I have been fine with my regular ipDTL service but I am less than confident in my ISDN service. I will say that when I send my clients an ipDTL link and they have never used it before, they are always very impressed with how clear the connection is.
I have been very pleased with my Source Connect service. The funny-not-so-funny story is that I had to sign up for it when I had a session scheduled and my ISDN line would not connect! The producer was very kind and said it happens often and that we should try this. I work with a lot of producers now who love Source Connect and it is easy. Last week, I had a commercial session for a TV spot. There were four talents on the line at the same time. The producer had the clients in the studio with him. He actually sent as a Source Connect Now line. It was great. If you have never used this before, just don’t be shocked that if the others are not muted you will hear a slight echo. Once they mute the echo goes away and it does not effect the recording. There are also not typically latency issues with Source Connect which I really like.
I have some clients who love to use Skype and Zoom. I link them together, I suppose, because anyone could use them for anything, even outside of VO. If you are using them for voice over, be mindful to check your settings and be sure that you are coming through your pre-amp. Both of these are easy to use and for zoom if your session is under 45 minutes they are free. Skype is free as well. I find that my clients in Europe and Asia LOVE Skype and love to message on Skype! So, if you work with folks on Skype, remember to check your messages from time to time.
Funny as it sounds, I have some older Baby Boomer aged clients who just want to be on speaker phone! They do not like anything “high tech” and they want to keep it easy. If you are like me, your mobile phone may not work in your booth. That’s ok. I have a Magic Jack line for my office and that gives me a landline phone that I can bring in my booth. It is inexpensive and reliable.
As a full time professional voice over actor, I am well-aware that my clients have options, so I want to make it really easy for my VO clients to work with me! I consider my business model to be client centered, I put their needs first, and try to put myself in their shoes always. Whether they are video production companies, eLearning content providers, or agents, I want them to trust when they book me that the experience will be seamless because I want to make this as easy for them as possible. Why? I want them to come back over and over again, so I want to be their go to voice in my vocal range. Outstanding service is what sets the bar higher. Pristine audio is a given. It is assumed that the sound matches either our demos or the audition we have sent in, so the way to stand out and have clients keep coming back is to give them what they need and make the experience a delight! Here’s what I offer every time:
I assume when you hire me that you need your audio back as quickly as possible. Typically when you cast me in a project, you will immediately (my average response time is 9 to 11 minutes) get my “Seal the Deal” email that confirms all the details. This will confirm the rate, the turn around time, and any questions that I may have about the booking. Unless you tell me when you send me the booking that you don’t need it for several days, I assume you want it as soon as I can get it to you. I often have people contact me about RUSH jobs and tell me that they need it “right away.” To me, that implies they need me to stop what I am working on and record their project. For that I add a $50 RUSH fee. Otherwise, I typically will have your job back to you in four to six hours. If it will be longer, the exceptions are if I am on location somewhere and I let you know. Always. Right away.
In an industry where clients have choices, customer service matters! I want my clients to know how much I appreciate every opportunity, and I want to make it as easy as possible for them to work with me. I think back to times I have had to buy a gift for someone and hesitated because of the wait at the store or how long it took the clerk to wrap the gift. At the end of the day, I want my service to match the quality of my audio: outstanding is the only option.
Another advantage of live sessions is that it is much easier to get to know your clients and build relationships with them when you actually work directly with their team. I learned that early on too. While you can certainly get to know clients from back and forth emails, there is nothing like actually speaking to them and working with them to make them happy. Guided sessions are fantastic and that is why I offer so many options to accommodate my clients!
