My Breakthrough This Week When Walking my Dog
Some days I wake up with a burst of energy and ready to get to work. Other days I am less energetic, but regardless, the outcome is the same: I do my thang in the booth. I’ll explain. I am pretty regimented when it comes to sticking to my voice over routine, and that routine enables me to balance both my mom tasks and my business tasks in a way that I am comfortable with. Most days follow the same pattern, with slight variation by day of the week. But some days, I am less “into it” than others. I was thinking it through the other morning and I thought this was a matter of inspiration. I was walking my dogs one day this week with my friend Melanie and she was telling me she felt the same way, that feeling when you just can’t get started. Melanie is a successful New York attorney who works extremely long days. While her career path is decidedly different than mine is as a working creative, this got my wheels turning. Both of us are working moms. Both of us work long days every day. And both of us build our household responsibilities into our professional goals. What, then, is the secret sauce? It came to me that while I often think of things only in terms of the presence and lack of inspiration, it is actually the ability to sustain the magic of the intersection of motivation and inspiration that makes success happen.
Common Challenges All Working Moms Face
So, let’s take a step back. It’s not just me as a voice actor who has a business to run that also has to think about how to feed my kids dinner at the end of a long work day. There are common challenges that every single working mom has to face regardless of our chosen profession and these challenges impact our work performance. Sure, these challenges vary depending on the age of our kids and the level of involvement of our life partner if we have one, but for the most part working moms still:
- feed their families
- manage household responsibilities including cleaning and home maintenance and repairs
- have appointments like doctors visits
- have errands like marketing, grocery shopping, household supplies, etc.
- need to interact with school teachers
Just to list a few of these, and all of these responsibilities take time, energy, and emotional strength away from our professional responsibility. We can’t split ourselves in half. We have to be present for all of it, and there are only so many hours in the day.
Motivation vs. Inspiration
So, with so much on our plates as working moms, what keeps as working towards our end goals? Let’s consider the definitions of motivation and inspiration:
For me, I could blog endlessly about my VO goals. I try to break them down and focus on immediate, short term, 6 month, 12 month, and long term goals. That is how I start to frame out the motivation. The inspiration has always been clear: it starts and ends with my children. They are my why. I was inspired to start my business for them. Everything I do is for them. Thinking of them and wanting them to be able to study abroad or open up their business helps me define solid financial goals that I am very motivated to reach. On a daily basis, I hold myself accountable with a google spreadsheet. On a weekly basis, I am accountable to my amazing VO Powerhouse Accountability Group. All of this is essential to spending time at this junction of motivation and inspiration and not floundering in between the two.
My Working Mom Interviews
A few years ago I also started doing a series of “Got Your Back” working mom interviews on YouTube. It occurred to me that I was just one of many and that maybe a lot of women had figured out this work life balance better than I had. I wanted to know what they struggled with and how they addressed those struggles to get it all done. These women were both inside the voiceover industry and beyond. One of them, Rebecca Gelman, has since evolved beyond her architecture business and now also owns an outdoor gear shop that boasts the largest collection of black bear collectables in our area which you can find at https://bigbeargearnj.com/. Talk about a gal who doesn’t waste a moment and somehow gets it all done, she is extremely motivated and Rebecca inspires me daily. All of the videos do! But if you are like me, you look to your tribe on those days when you are lacking, and, well, my tribe rocks.
What Needs to Line Up for me to Meet me Goals
Life as a full time voice actor is not as simple as being found and just sent bookings. Yes, it’s great when a repeat client does that, but if I were to sit back and rely on that every day my business would cease to exist. I recall hearing Dave Fennoy speak in 2016, and he talked about a time when he was so successful he stopped working to grow his business. Do you know what happened? He lost his business. He lost everything and Dave Fennoy, one of the biggest names in voice over, had to rebuild from the beginning. He told us at this conference that we needed to work every single day as if it were our first day. That is what I try to remember. I never sit back and count on the work pouring in. Every day matters and I will continue to work my hardest.
I will still also take care of myself too. I want to teach my children that is well. I will blow out my hair, put on some make up, do my nails, and do pilates. If I fall apart, how can I take care of the needs of so many others? Worse, what kind of example am I setting as a mother. So here I am, hanging out at this intersection I realized I love being at but only just named. And now that I’ve found it, I’m not going anywhere!!
As a working mom, I try to only work on weekends under specific scenarios: if booked work comes in that the client specifically needs over the weekend, if I get a direct audition for the weekend, or if it is something like my blog which I generally do while my kids are asleep. Otherwise, the weekend is cherished family time. So, if a client tells me they need something over the weekend, I am generally pretty sympathetic that they have someone on the other side who needs something and has a deadline. It happens that both last weekend and this weekend I had bookings come in over the weekends. While I was delighted about both bookings, the one this weekend was much more pleasant. I think the two bookings lend themselves very well to case studies on what makes an ideal voice over client to work with and what makes a client a little more challenging.
Earlier in the month a client I have worked with before reached out to me with a small budget for a local TV and Media campaign. After a lot of back and forth, we came to a price we could both live with. It took quite a while for the scripts to come in. Of course I finally heard from them Friday evening. I confirmed receipt of the script and asked Client A if Monday by midday was okay and they said it was needed over the weekend. Normally I would add either a “RUSH” fee or a weekend fee, but we had negotiated and the budget was low so I could not do that here. The other snag was that the client only sent one script. We had negotiated a bulk rate assuming that I was recording at once, and sending everything piecemeal was not a great start.
This week was one of those weeks that all moms dread. Jack, the younger of my twins, had to have emergency GI surgery that involved an over night hospital stay. He had a rare intestinal problem that he was born with but was not an issue until now, at age 17. The suffering that led up to the surgery was great, and the surgery was pretty major. In truth the surgery was a bit of a relief as it made all of us feel that Jack was now on a path to wellness, including Jack.
The Struggle has meaningWhen Jack went in the hospital I went back and forth about whether or not to put an “out of office” reply on my email or to continue responding to clients email by email. The day of his procedure, I had two voice over bookings come in that could wait until the next day, so I waited. I was fortunate that the bookings were both from long-standing clients that I felt comfortable telling I needed to delay recording. While in the hospital, I was able to do busy work tasks like web site updates that I had already made lists about and organized. I was not able to do marketing and correspondence. Creative work that required thought and patience just wasn’t going to happen while waiting for a doctor to come out and talk to me. My heart just was not in it. So, in some respects I was able to maintain business functions while Jack was in the hospital and with other tasks I was not.
While I may have figured out how to manage my business responsibilities while Jack has been recuperating, doing that while also managing my home life has been tricky. I typically cook for my family. They fend for themselves for breakfast and lunch, and I prepare dinners. I now have to take care of Jack all day every day, and frankly I don’t feel like cooking. I did make quiche one night, but the rest of the nights we have gotten takeout. It’s the sum total of managing everything that is tricky, including: laundry, cleaning, homework help, bills, putting everything away, the dishes, and the list just keeps going. And I often feel that as soon as I finish one thing around the house, there are ten others waiting for me. I have a daily regimen chopping vegetables and filling kongs to freeze for my dogs, and all these little things add up. With Jack recovering and work, it’s a lot.
As a full-time working mom, we juggle. That is what we have always done and I know that I will get through, but when you have a routine, and that routine changes, it is hard. I am profoundly thankful that my daughter and my husband are helpful, but if all of this happened and it were not a pandemic, I know my mom and sister would be here for added support too. I really miss that. So I will continue to do what working moms all over do, juggle. I will find new ways of getting it all done, of making it all work, of getting my work work done, my house work done, and making sure my family feels loved and secure.
Kramer is so excited to make a deal that he doesn’t hesitate to jump at 25%. I think this happens a lot in voiceover, especially with newbies, and especially when times are slow. You have to know your value and you have to know and more importantly understand industry standard rates. First the client asked me for a quote. We had a back and forth that went like this:
Here, Mr. Seinfeld did not appreciate the value that Kramer was bringing to the table. His perspective was very one-sided. Often clients need to be educated. When Mr. Seinfeld is in the kitchen talking to Mrs. Seinfeld, they only see the value of their product, they show little understanding of the service that Kramer is providing them with his knowledge of the marketplace. In voice over, some clients do not understand why usage matters. This is why it is always important to invoice for both usage and your session fee on your invoice Every. Single. Time. I have other clients who understand perfectly why it matters and what they are paying for but think that if they are in a very small local area or if their client has a smaller budget then none of that matters. In some instances, for folks who are new to casting voice over actors, they do not understand that they are casting professionals with thousands of dollars in equipment, years of coaching, broadcast ready home studios, and all that we have invested in our businesses. So, as a voice talent, you have to decide what you can live with and what you can’t.
Kramer got good, solid feedback from George. Kramer listened to George. He was inspired by George to go back to Mr. Seinfeld and talk about the terms again. In George, he had a friend he could count on. Who are your industry friends? This is extremely important in voice over. This is no small thing. This is why conferences, holiday parties, and Uncle Roy’s annual BBQ all matter! When I have these negotiation issues I can talk to my accountability group, the ladies of the “VO Powerhouse” as we call ourselves or I reach out to Maria Pendolino and you can actually schedule consultations with Maria to help you bid. I like talking it through with friends because sometimes I need the right words so that I don’t seem like a crazy person. After all, do you want to seem like Kramer when you go back to your clients to “educate”them? I don’t think so.
Both Kramer and Mr. Seinfeld wanted to renegotiate. But there is a right way to say something and a wrong way, and these two, well…they do not really exemplify a way that a successful small business owner typically will build a meaningful relationship with a client. More than getting the rate that is best for you and best for the voice over industry, you also want a client and not a single gig. If you carry yourself like Kramer, or George, you are not likely to build lasting and meaningful client relationships. There is nothing wrong with taking the time to work through something. This week I was able to get my clients to double their offer. While it was lower than my initial quote, it was much higher than their initial offer, and it is a number I am comfortable stepping up to the mic for. Be positive, polite, and straightforward. Know what you are willing to do and be firm about your boundaries. And then book, book, book!
There are a lot of things that will make 2020 memorable for the rest of our lives: living through a pandemic, the national election, the state of our country in general. As a long-time professional voice over actor, one of the trends I have noticed in the past few months as bookings have picked up again is that so many of them involve live sessions also referred to as guided sessions. Prior to Covid-19, I would say that I self directed 80% of my work, and the rest were live sessions. Now I have live sessions almost daily. Interestingly most of my clients prefer zoom, although often I am asked if I have Source Connect and specifically which version I have. I do happen to have the highly sought after standard version, but interestingly that is not what is most often requested by my average client when they want or need a guided sessions. How do I feel about this rise in live sessions? I love them!
The major trend I have noticed is how many participants are in on the call. It used to just be one or two except when I was doing video games or mobile apps, then I typically had more. Recently, on almost all of my sessions except for a tv spot last week that was just one producer, there are huge teams of 7 or 8. They seem to like to bring on everyone from the person who cast me to the person who wrote the script to the folks from the brand to the creatives putting the content together. The teams are big. And what seems to happen now is that one person will give directions. Then they will tweak the directions. Then when they are satisfied they will ask for feedback from everyone else on the team. This can go on an on and it can be very amazing, depending on how patient you are. As I have been fortunate to have a lot of well-written scripts, it is typically easy to provide alternative reads, but that is not always the case. Most of the time the teams are on the same page and most of the people keep themselves on mute. I have been on a few calls where someone forgets to mute themselves and we have some issues later.
As I mentioned earlier, a lot of my clients ultimately ask for zoom even though I have Source Connect. I actually think this is related to the trend of included everyone in the live session. It is much easier to loop everyone in via zoom, when with Source Connect only the ones with the subscription can join.
One quick note, as the voiceover industry is typically quite an international one, do mind your time zone conversions! It can be trickier than it seems! Years ago I had a session with a client in the South of France. I was coming back from the beach myself, and little did I realize I asked them to record at 10 PM their time. I felt terrible. More recently I had a new client in Mountain Time! I was so confused by this. I don’t know why, but it twisted my head in a pretzel. So, especially if you have multiple bookings in one day, try not to overlap them! The zoom calendar is super helpful that way!
