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Laura Schreiber

A Sick Day

March 25, 2019 by Laura Schreiber

Why Now???

I’m not sure that as a working mom and solopreneur there is ever a good day for a sick day, but I can say with certainty as someone who rarely gets sick that when it happens on your birthday it totally stinks. I can say with even more certainty that when three really good voiceover bookings come in and you have a violent stomach virus, you are even less happy. I cannot tell you the last time I had a stomach bug. I am pretty sure it was 2008 and it was Salmonella. I also can’t tell you the last time I had one, let alone two clients need something as a RUSH job on a Sunday, so the likelihood of 3 jobs coming in and 2 of them being commercials on a Sunday was not anticipated. Further, it was my birthday, did I mention that? A beautiful, sunny Spring day and my husband skipped his early ball game. The only part of the day that I was able to enjoy was a brief walk with my dog. It turned ugly before 8 am. So, how does a professional voiceover actor with RUSH bookings handle this mess when all I want to do is lay curled up in a ball?

How to Manage Clients’ Expectations

At first I hoped it would pass. Wouldn’t you? One of my clients was in LA, so that gave me at least a few hours. But by 11:30 when I had a fever and realized I was sick, like really sick, I emailed all three clients. I believe in transparency in my work always and I told them I was sick. I initially thought it was related to my birthday dinner on Saturday night. We had Korean food at a great place in NYC and I ate a lot. The fever was a clue that it was not. I told all of the clients I just needed a few more hours. Once I gave myself that window I slept. When I was less nauseous and could physically get to my booth safely without falling, I did. One of the specs was to sound sexy. Believe it or not that was much easier than sounding happy and upbeat, so I did that spot first! Once the tire ad was done I had to sound happy and upbeat. It took a lot of focus and re-records to sound like me. It also took a lot of concentration to edit the way I always do. I was drenched in sweat from the fever even though I was in a tank top. One of the spots was a tv commercial and I had to match a previous one I did in the campaign. That was very tricky. When all was said and done I was happy with the quality of the work and I was able to deliver the work to all three clients when they needed it. I then got in bed for the rest of the day. It was about 2:30 in the afternoon.

How to Handle Mom Stuff

As a full time working mom, missing my Sunday Mom duties was actually far worse than juggling the voiceover gigs. I could not do laundry. My 15 year old son did it. G-d help us. I did not even check it, I was just so appreciative. I also spend a lot of time on the weekends cleaning and organizing. That did not happen at all. I typically study a lot with my kids on Sunday. I was supposed to help them prepare for their current events and study for an upcoming History test. That did not happen. Lunches weren’t made. I can keep going and tell you a myriad of things that did not happen. They repeatedly asked me about them, but I was sick and there is only one me. The housework I am not so worried about, the mess will be there when I feel better. The kids can always buy lunch if need be. I am very worried about the school work. I sure hope they are prepared today and that they aren’t upset if they don’t feel ready.

Easing Back in

It’s Monday. The fever is gone and I am on my way back to normal. I did some auditions and am working on this blog. I can eat toast. That’s something. In truth after the blog is posted I anticipate a good nap. If work comes in I can do it. I will also make that practice History test for my kids I didn’t get to yesterday. Now I have to think to the middle of the week. I head to Los Angeles for the World Wide Radio Summit. I need to pack and organize for that. “Everything will be ok,” I keep telling myself over and over again and eventually it will sink in, right? Because everyone gets sick, so we must all understand?

Filed Under: About Me, Client Relationships Tagged With: commercials, momtrepreneur, professional voiceover actor, RUSH Jobs, sick day, solopreneur, voiceover, working mom

Working From Home Benefits Both Voiceover Clients and My Family

March 17, 2019 by Laura Schreiber

https://youtu.be/E8dGhJvOikI

The Joys of Working from Home

It’s Sunday Morning. I’m sitting in the kitchen and my high school aged twins are sitting next to me at the kitchen island working on their Social Studies term papers. I have this blog to write and then I have to send two clients quotes for jobs and do some marketing work. To me, this is heaven. I can do every bit of work that I need to do right next to Emma and Jack. I can help them with citations on their paper, chat occasionally, all while plugging away at my work. As a full-time professional voiceover actor, nothing delights me more than time like this. I had dreamt of a pursuing a voiceover career for many years before I was brave enough to build one, and the hope that it would work out this way and I would be available for my children while still working full-time to help support my family is ultimately what game me the confidence to aggressively go after my dreams.

How is this an Asset for my clients?

It’s obvious why working from home is great for a mom, but I have realized over my years in the voiceover industry that working from home is a tremendous asset to my clients as well. In voiceover we work across time zones, having clients not just in other states but typically in other countries from Canada to Europe. Actually, my very first client years ago was in Islamabad, Pakistan! I have done repeat work for a client in Vancouver as well as for a client in the south of France. They need their audio when they need it, and as I always accommodate “rush” jobs, this often means working at add hours. One night, I was in bed under the covers watching tv with my husband. It was about 10:30 east coast time. A new client called from LA. He worked at a video production company and needed a sizzle reel. He needed it within the hour. I happily hopped out of bed and popped down to my booth and recorded it for him. I was genuinely delighted to do it. This is why working from home is of great value to clients. They are often given almost impossible deadlines by their clients. If my broadcast ready studio were not in-home, I couldn’t meet such demands. But, whether it’s 5:30 AM before I feed the kids breakfast or 10 PM before I go to sleep, I can meet the needs of clients when they need it and I know this provides added value to my service!

Why I chose this…

In truth, when I went into voiceover, my decision was based on a passion for the industry and on the hope that this would be ideal for my family. My husband commutes daily to work in NYC. He is an attorney at a law firm in mid-town. When my kids were little, it seemed highly impractical for both of us to shlep to the city every day. With neither of our mothers nearby as backups, who would be here if the kids got sick or hurt at school? But it was more than that. I wanted to be the one who got to pick them up. I also wanted very much to be there for science fairs and history days. I didn’t want to miss a single event in my precious twins’ lives. So we had to find a way to reconcile these parental yearnings with our very real financial needs. Out of it came my voiceover career. I work extremely long days. I am typically in my booth recording before my husband wakes up and I am often still at it after dinner. But, I also have the luxury of picking my kids up from the train (they now commute too) and going to every school event. Can I make it to everything? Almost. But as I write this post my Emma is right next to me and my little dog Violet is on my lap. I could not ask for more.

Do I have it all figured Out?

No. I have some things figured out. I order my groceries online and they are delivered. My husband has become increasingly more helpful. I do not finish everything that I have to every day. I wish that I could figure out how to get my work done and see my friends more. I do not like to go out on week nights ever, except to workout. I tend to only workout with my kids so that I am giving them time. I am quite tired. I often wish that I had auditioned more in a day or I run out of energy and I don’t cook dinner. I have tried to stop drinking coffee. I still drink coffee. We have been getting A LOT of takeout. Thank heavens for Uber Eats. But I am doing my best for both my clients and my kids and I give my family a lot of love. Somedays I feel like I am not juggling well. Then I look at my client list, which I built from nothing, and I look at my kids, who are really, really sweet, and I try to calm down, just a little.

Filed Under: About Me, Client Relationships Tagged With: Home Studio, momtrepreneur, professional voiceover, RUSH Jobs, solopreneur, VO, voiceover, work at home, working mom

Building Client Relationships: What Will Make Your Voiceover Client Love You!

March 10, 2019 by Laura Schreiber

https://youtu.be/KqSzKo4FCmM

Booking Work is Great, But Repeat Clients Are Event Better

Every time a job comes in for a voiceover actor it is a good day! Jobs for us come from many different sources, but it can be simplified by saying a job is either from a new client or from a repeat client. For me, about 70% of my work is from repeat business. I’m not sure how this compares to the rest of the industry, but I am delighted that folks keep coming back! When a new client sends me work, it is my hope that it is just the beginning of our work together and I do everything that I can to make them happy. So, what are some of the tips and tricks to keeping my voiceover clients coming back for more?

Case Study of Now Foods

https://youtu.be/3ms1v_QtUcc

I thought to best way to understand what works, is by doing a case study of a client I have had the pleasure of working with a lot in the past year. Let’s look at my work with NOW Foods. Above is just one of quite a few projects I have done for them. Initially I booked the gig from a cattle call audition on Voices123. A video production company hired me. I loved their team and the project went well. There were no revisions or pickups and they were great to work with. I followed up with a thank you not and that was that.

A few months later that same producer reached out and said the company wanted to work with me directly and asked if I minded. I said I was happy to do whatever was easy for them. To my delight the company reached out and I have had the opportunity to work with them several times. I have made it a point to be:

  • responsive
  • have fast turnarounds
  • friendly
  • appreciative of the work

I think the combination of all of these factors is critical to building lasting client relationships.

Quality of Work

Do a good job! Every job that you do must be outstanding. Whether the job pays a small amount or a small fortune, treat them all the same. You never know which client with the small job today will have a years worth of work tomorrow. Every bit of audio you send out should have the same audio quality: pristine. Do not ever cut corners with your equipment and software. At the end of the day, if does not matter how sweet you are, you are only as good as you sound and if you don’t sound great your clients will never be happy and they will never call again, even if you are the nicest person on the planet.

Relationship Building

You actually have to put effort into building relationships. Some folks in the industry are friendlier than others. I have made an effort to visit clients when I travel. For example, I had a chance to see a regular eLearning client at DevLearn in Las Vegas this past fall. Since they are based in the MidWest, it meant so much to me to be able to catch up in person. I went to visit another client that I do regular narration work for when I went to Orlando for an eLearning Guild conference last year. I spend time talking to my clients, whether it is at the start of a guided session or during an actual phone call. Put simply, if you don’t talk to them, you can’t possibly get to know them.

It has also helped me to get to know my clients by reading their “about” sections on their websites. These are often even more personal than what they might share on LinkedIn and I am often amazed by how much we have in common. For instance, it is not only amazing how many of my clients have dogs, but how many of them bring their dogs to work! This makes it so easy to genuinely connect with the people I work with. I also always send both follow up emails and follow up notes. I believe it is essential that your clients know how invested you are in their project and that you are there for them to the end!

Be A Talent they Can Count On…

If you want to be a client’s go to talent, then you need to be someone they know they can count on all the way through the project! Revisions, pickups, and turnaround time all matter! They matter a lot because we all know that folks make script changes. Their teams just change their minds. It has nothing to do with us, most of the time, it just happens. And then sometimes they have no flexibly and need those new recordings right away. So, if we want to make them happy, we will take care of all of this in a jiffy. We will do it with a smile, and we will make it easy for them. And when you are this “Angel of Voiceover,” i promise they will fall in love!

Filed Under: About Me, Client Relationships Tagged With: clients, clients relationships, delivery, elearning, guided sessions, narration, pickups, professional voiceover actor, quality, tips, turnaround time, voiceover

Dissecting the Millennial Voiceover Read

March 4, 2019 by Laura Schreiber

https://youtu.be/y_mn9ZzN6xs

The Sought After Sound….

Whether you are on the casting side or another professional voiceover talent yourself, you are likely aware that one of the hottest current trends asked for in casting specs is the “conversational, millennial read.” I see it multiple times every day! Coming from rosters, talent agents, and on pay to plays, this read is asked for all the time! Does this mean that you have to be born in that period to voice a millennial spot. No, you just have to understand the direction and sound being sought. The tone, the pacing, the intonation- all of it needs to be both millennial and like you are chatting with a friend. The conversational, millennial read is my jam… so hear goes!

The Millennial, Conversational Voice

If a spec for a voiceover casting asks for a millennial, conversational voice, they really want you to sound like you are in an intimate conversation. To sound like you are talking to a friend should be pretty natural, right? I often prompt myself by saying,“So, Julie…” or “So, Judy” or “So, Liz.” You get the idea, and the person I imagine myself talking to very much depends on the copy I am reading. This can work across genres for commercials, youtube bumpers, narrations and so on.

Is it easy? Well, we all know that depends on the copy. Some scripts are beautifully written and the conversational read just rolls of your tongue and is perfect. Other scripts are written like a “How to” explainer video and yet they want those to be conversational. That can be a lot trickier. Not impossible, just not intuitive.

You do need to sound young in a millennial read. If you sound like a gravelly grandma or a 50 something this will not pass either, even if you nail the conversational part. So, we all have a certain vocal type and you need to be well aware of that.

What not to do in Millennial reads

There are plenty of techniques that should be avoided at all costs when submitting for these reads. They may want you to sound conversational, and the script may even go as far as to say that they want someone who sounds natural and uncoached, but it is still a professional gig and you want to sound like an expert and not like you fell off the back of a turnip truck and landed in front of your microphone. So, even if you do it in real life, avoid uptalk. This means that at the period your voice should be making a down turn. If you are making a statement, make a statement. Only questions end up. When I started out in voiceover, my first coach worked on this at length with me but once you are aware that you are doing it you need to stop!

Another major deal breaker that has somehow become a horrendous trend is vocal fry. For some odd reason, this seems to go hand in hand with the up talking. Perhaps it happens when we all want to sound sexy like Scarlett Johanson but we don’t, so we try to add this affect to give ourselves a false rasp. Instead we are just killing our vocal chords. You either have a raspy voice or you don’t. I don’t and I still book tons of work. Will I book if they are looking for a raspy voice? No, and that’s ok. Did you see the movie “In a World” by and starring Lake Bell? Well if you didn’t you should watch it, now! Here is a clip of her being interviewed on Conan and she talks about both of these issues!

https://youtu.be/sY_6fFdRnik

NO Announcers Today

To book these millennial voiceover jobs, your technique should still be outstanding. Yes, sometimes there is a character who is a news anchor or the specs specifically ask for an announcer read, but that request is happening less and less often. Instead you need to conquer the opposite of the announcer read! You need to settle in and be confident and comfortable in who you are without sounding like Amy Robauch or Peter Jennings. You have to manage to be charming, relatable, captivating, and believable as if you are sitting on a sofa drinking coffee with your friends and talking about your like. For some reason some folks freeze up in front of the microphone and this other voice comes out. The essence of the millennial, conversational voice is someone who can really feel at home in front of the microphone. Once you can do that, once you can bring your friends into the booth with you, you’ll be just fine and you can really deliver!

Filed Under: Voiceover Tagged With: commercials, conversational, millennial, narrator, professional voiceover actor, trends, vocal technique, voiceover, voiceover trends, YouTube Bumpers

Top Reasons to Avoid Cheap Voiceover

February 24, 2019 by Laura Schreiber

Sometimes you realize from the start of a project that you need to hire a professional voiceover actor. But other times, the voiceover is an after thought and much of the budget for a project is almost gone. Then the production team realizes that they need a voiceover talent. They scramble to find someone who is willing to work within their meager budget. They may have very advanced technology, spent a ton on instructional design or graphics, but now this very essential element is overlooked! Let me flesh out why it is better to go back to your client and re-budget for voiceover than to look for a cheap voiceover actor. You will never be happy if you hire a low budget talent!

https://youtu.be/NioTrxhw-C8

1.You want pristine audio quality and a cheap voiceover talent will not deliver that.

Why? Anyone who has invested thousands of dollars in their studio is someone who cares about quality. They understand that the quality of their equipment impacts the quality of the finished audio they produce and consequently would never settle for sub-standard rates. When I decided to work in voiceover full time, I had a custom studio built. I paid my contractor to coordinate with not one but with two audio engineers: George Whittam and Roy Yokelson. This way, the sound in my booth was designed from the start to be outstanding.

Over the years that I have been in business, I have made countless equipment upgrades. I now use a Neumann TLM 103 and an Avalon M5. I am confident that the combination of this microphone and this preamp give my clients pristine audio on every single job that I record. As some of my radio clients like the audio sent RAW, my sound quality is outstanding with these devices. Having made this investment in my business, I would never lower my standards by working with folks who under pay. I am so proud of the audio that I deliver, and as they are receiving audio completed in a broadcast-ready studio, the rates I charge reflect that.

2. You want a well-trained professional voiceover actor, and a well-trained talent will never accept cheap of low rates.

I always wonder if our clients think about this, but it takes a lot of training to go into voiceover successfully and most of us continue training and ongoing professional development. Top coaches start at $150 per hour and charge upwards from there. Imagine that for each demo we likely had upwards of 20 hours of coaching, and think about how many demos we all have on our websites! Those conversational, authentic, relatable reads that sound so natural? Well, believe it or not, we did not just wake up knowing how to do that! And just like our equipment, after investing so much in coaching, our voiceover rates reflect the level of training we have had.

3. You hire talents based on excellent demos, so why would someone spend thousands on their demo and then settle for cheap rates?

Our demos are our calling cards. There are trends in demos to be sure. For example, right now our first spot is supposed to be short. We are trying to show a change in emotion. Regardless of genre, the demos show case a variety of reads. This is true across the board. In voiceover, different demo producers are sought after depending on the genre. They typically charge well over $1800 per demo. Again, in order to thrive in voiceover, we all have multiple demos. So, if we are willing to invest that much money in ourselves, we need to book jobs that will enable us to build a sustainable income. We are not looking for a race to the bottom.

4. You want to work with a team player who maintains industry standards, and a cheap voiceover actor undermines the entire system.

Voiceover actors typically work alone, all day, in padded foam booths at home. Most of us are super friendly folks who are eager to be a part of your team! We are looking to build long term relationships and work with you over and over again:) But guess what, we are also part of another team: the voiceover community! And the voiceover world is pretty close knit and supportive! We are in constant contact through social media and we talk about rates all the time. We help each other sort out tricky situations and we share rate guides. Just as you want to hire team players in your office, you want someone with that mentality as your voiceover talent too! You would never want to work with someone who is willing to throw their industry friends under the bus for a quick $50, right? Wouldn’t that make you suspicious? Instead you want the talent who shares the professional rate guide and explains what their standard rates are based on.

Best of luck to you in your voiceover endeavors!

Filed Under: Client Relationships, Voiceover Tagged With: actor, Avalon M5, cheap voiceover, commercials, equipment, industry standards, narration, Neumann TLM 103, professional voiceover actor, quality, rates, RAW, studio, talent, training, voiceover

Voiceover Purchasing Made Simple

February 17, 2019 by Laura Schreiber

https://youtu.be/bpGGqOU4pWg

What can I serve you today?

In one of my “Wonderful Wednesday” (as I like to call them) Women’s group meetings, my friend Shelley told us about a friend of hers who wakes up every day to several voiceover jobs in his inbox. He had created what to me, a foodie at heart, could only be described as a “menu” of voiceover services. The only word that came to mind was BRILLIANT! Clients can choose what they need, meeting industry standards of usage, add it to their shopping cart, and the work comes in! Sounds perfect, right? The only problem with this menu, is that my clients have not started asking for service this way yet! So, if you still have not discovered my “SERVICES” Page, come in on, We’re open 24 hours a day, 7 days a week! I’m happy to work with you and as a full-time professional voiceover actor, I am super enthusiastic about this purchasing option for you! It can be found right here:

Services

What were the goals of this voiceover purchasing system?

    • First and foremost, my goal is to be extremely helpful to my clients! I always want to get them what they need as quickly as they need it.
    • Transparency is very important to me. I am always consistent in what I charge folks. When asked what I base my rates on, I always send a link to the GVAA rates card.

  • I always want my website to be user-friendly. Besides trying to offer up to date samples to help showcase my work and ability, sometimes clients need inspiration and ideas and the samples and demos are their for that as well.
  • This menu was create to make voiceover shopping or purchasing as easy as one, two, three. As per the above video, you simply go to your category, select the item, add it to your cart, and voila. Within hours you will have your finished audio!
  • We never seem to have enough time in the day, right? My hope is that this purchasing option saves you time as well!

Can I accommodate RUSH jobs with this?

ABSOLUTELY, YES! The purpose of simplifying the voiceover purchasing process is for my clients go get the pristine audio that they need as soon as possible. I typically can accommodate RUSH jobs, you just need to let me know when you book that it is a RUSH job. A RUSH job is typically a job that you need back within 4 hours. Otherwise you can expect a 24 hour turn-around on your project. I understand that sometimes you have clients on the other side who need something right away, and consequently you need something from a professional voiceover actor right away. I am happy to help and the quality of your project is always the same regardless of your deadline.

Laura Schreiber, Working in her broadcast ready studio on a Sunday Morning to get an IVR client what he needs!

Laura Schreiber, Working in her broadcast ready studio on a Sunday Morning to get an IVR client what he needs!

Now, how can we make this process go smoothly? I will need you to:

  • Send me your script/copy
  • Answer questions I might have for you about production including whether or not you want your files RAW or Compressed, etc
  • include your email and/or phone number
  • Because you have already paid, there is no discussion of invoice!
  • Are there daily specials or menu changes?

Well, yes and no. Occasionally folks on my newsletter get promotions, so if you help me with referrals I can help you meet your voiceover needs under budget. If you would like to join my newsletter mailing list please email me at laura@lauraschreibervoice.com.

The other “special” you will likely notice is that for sections like Toys or New Media, it says that you need to email me for a quote directly. I typically give a lot of thought to how each job is priced. In these categories in particular, they must be custom negotiated every single time. The usage issues are just too complex.

Lastly, as the GVAA rate guide changes and conversations in WOVO, our professional voice actor’s organization, progress, I will update my Menu. The purpose of this purchasing process is to make purchasing as easy as possible for my clients while maintaining industry standards. Therefore, regular updates are essential to this process.

Time to Come in:

So that’s it. I hope that I can help meet your voiceover needs today. I try my hardest to listen to what you are looking for and make every single project perfect. I get really excited for every single booking, whether it is an IVR job or a commercial, I am overjoyed to work with you. I deliver every job with a smile and am always accessible via phone, email, and text. I also offer multiple options for guided sessions including ISDN, ipDTL, Source Connect, and Skype. I hope that you LOVE what’s on the menu and I’m even happier when folks come back for seconds. Bon Appetite!

Filed Under: Client Relationships, Voiceover Tagged With: accommodating, client centered, friendly, GVAA Rates, helpful, ipDTL, ISDN, professional, RUSH Jobs, services, Skype, Source Connect, time, transparency, voiceover, voiceover purchasing

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