Why Now???
I’m not sure that as a working mom and solopreneur there is ever a good day for a sick day, but I can say with certainty as someone who rarely gets sick that when it happens on your birthday it totally stinks. I can say with even more certainty that when three really good voiceover bookings come in and you have a violent stomach virus, you are even less happy. I cannot tell you the last time I had a stomach bug. I am pretty sure it was 2008 and it was Salmonella. I also can’t tell you the last time I had one, let alone two clients need something as a RUSH job on a Sunday, so the likelihood of 3 jobs coming in and 2 of them being commercials on a Sunday was not anticipated. Further, it was my birthday, did I mention that? A beautiful, sunny Spring day and my husband skipped his early ball game. The only part of the day that I was able to enjoy was a brief walk with my dog. It turned ugly before 8 am. So, how does a professional voiceover actor with RUSH bookings handle this mess when all I want to do is lay curled up in a ball?
How to Manage Clients’ Expectations
At first I hoped it would pass. Wouldn’t you? One of my clients was in LA, so that gave me at least a few hours. But by 11:30 when I had a fever and realized I was sick, like really sick, I emailed all three clients. I believe in transparency in my work always and I told them I was sick. I initially thought it was related to my birthday dinner on Saturday night. We had Korean food at a great place in NYC and I ate a lot. The fever was a clue that it was not. I told all of the clients I just needed a few more hours. Once I gave myself that window I slept. When I was less nauseous and could physically get to my booth safely without falling, I did. One of the specs was to sound sexy. Believe it or not that was much easier than sounding happy and upbeat, so I did that spot first! Once the tire ad was done I had to sound happy and upbeat. It took a lot of focus and re-records to sound like me. It also took a lot of concentration to edit the way I always do. I was drenched in sweat from the fever even though I was in a tank top. One of the spots was a tv commercial and I had to match a previous one I did in the campaign. That was very tricky. When all was said and done I was happy with the quality of the work and I was able to deliver the work to all three clients when they needed it. I then got in bed for the rest of the day. It was about 2:30 in the afternoon.
How to Handle Mom Stuff
As a full time working mom, missing my Sunday Mom duties was actually far worse than juggling the voiceover gigs. I could not do laundry. My 15 year old son did it. G-d help us. I did not even check it, I was just so appreciative. I also spend a lot of time on the weekends cleaning and organizing. That did not happen at all. I typically study a lot with my kids on Sunday. I was supposed to help them prepare for their current events and study for an upcoming History test. That did not happen.
Lunches weren’t made. I can keep going and tell you a myriad of things that did not happen. They repeatedly asked me about them, but I was sick and there is only one me. The housework I am not so worried about, the mess will be there when I feel better. The kids can always buy lunch if need be. I am very worried about the school work. I sure hope they are prepared today and that they aren’t upset if they don’t feel ready.
Easing Back in
It’s Monday. The fever is gone and I am on my way back to normal. I did some auditions and am working on this blog. I can eat toast. That’s something. In truth after the blog is posted I anticipate a good nap. If work comes in I can do it. I will also make that practice History test for my kids I didn’t get to yesterday. Now I have to think to the middle of the week. I head to Los Angeles for the World Wide Radio Summit. I need to pack and organize for that. “Everything will be ok,” I keep telling myself over and over again and eventually it will sink in, right? Because everyone gets sick, so we must all understand?
It’s obvious why working from home is great for a mom, but I have realized over my years in the voiceover industry that working from home is a tremendous asset to my clients as well. In voiceover we work across time zones, having clients not just in other states but typically in other countries from Canada to Europe. Actually, my very first client years ago was in Islamabad, Pakistan! I have done repeat work for a client in Vancouver as well as for a client in the south of France. They need their audio when they need it, and as I always accommodate “rush” jobs, this often means working at add hours. One night, I was in bed under the covers watching tv with my husband. It was about 10:30 east coast time. A new client called from LA. He worked at a video production company and needed a sizzle reel. He needed it within the hour. I happily hopped out of bed and popped down to my booth and recorded it for him. I was genuinely delighted to do it. This is why working from home is of great value to clients. They are often given almost impossible deadlines by their clients. If my broadcast ready studio were not in-home, I couldn’t meet such demands. But, whether it’s 5:30 AM before I feed the kids breakfast or 10 PM before I go to sleep, I can meet the needs of clients when they need it and I know this provides added value to my service!
No. I have some things figured out. I order my groceries online and they are delivered. My husband has become increasingly more helpful. I do not finish everything that I have to every day. I wish that I could figure out how to get my work done and see my friends more. I do not like to go out on week nights ever, except to workout. I tend to only workout with my kids so that I am giving them time. I am quite tired. I often wish that I had auditioned more in a day or I run out of energy and I don’t cook dinner. I have tried to stop drinking coffee. I still drink coffee. We have been getting A LOT of takeout. Thank heavens for Uber Eats. But I am doing my best for both my clients and my kids and I give my family a lot of love. Somedays I feel like I am not juggling well. Then I look at my client list, which I built from nothing, and I look at my kids, who are really, really sweet, and I try to calm down, just a little.
You actually have to put effort into building relationships. Some folks in the industry are friendlier than others. I have made an effort to visit clients when I travel. For example, I had a chance to see a regular eLearning client at DevLearn in Las Vegas this past fall. Since they are based in the MidWest, it meant so much to me to be able to catch up in person. I went to visit another client that I do regular narration work for when I went to Orlando for an eLearning Guild conference last year. I spend time talking to my clients, whether it is at the start of a guided session or during an actual phone call. Put simply, if you don’t talk to them, you can’t possibly get to know them.
If a spec for a voiceover casting asks for a millennial, conversational voice, they really want you to sound like you are in an intimate conversation. To sound like you are talking to a friend should be pretty natural, right? I often prompt myself by saying,“So, Julie…” or “So, Judy” or “So, Liz.” You get the idea, and the person I imagine myself talking to very much depends on the copy I am reading. This can work across genres for commercials, youtube bumpers, narrations and so on.
Sometimes you realize from the start of a project that you need to hire a professional voiceover actor. But other times, the voiceover is an after thought and much of the budget for a project is almost gone. Then the production team realizes that they need a voiceover talent. They scramble to find someone who is willing to work within their meager budget. They may have very advanced technology, spent a ton on instructional design or graphics, but now this very essential element is overlooked! Let me flesh out why it is better to go back to your client and re-budget for voiceover than to look for a cheap voiceover actor. You will never be happy if you hire a low budget talent!
Our demos are our calling cards. There are trends in demos to be sure. For example, right now our first spot is supposed to be short. We are trying to show a change in emotion. Regardless of genre, the demos show case a variety of reads. This is true across the board. In voiceover, different demo producers are sought after depending on the genre. They typically charge well over $1800 per demo. Again, in order to thrive in voiceover, we all have multiple demos. So, if we are willing to invest that much money in ourselves, we need to book jobs that will enable us to build a sustainable income. We are not looking for a race to the bottom.


