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voice over

The line between the voice actor and our business?

February 28, 2022 by Laura Schreiber

The Philosophical Question of VO

Oh WaitWithout doubt people love John DiMaggio’s character Bender on “Futurama.” So when DiMaggio’s contract was up, he faced a dilemma. Many voice actors have actually faced this very dilemma. Does he hold out for the rate he deserves? Should does he walk? Or perhaps in this instance, DiMaggio responded like his character Bender would have.
 
This is a complex situation. If you have not watched the show or have not read about it, there are a few key details. DiMaggio has played Bender since the 90s. He has described Bender as being part of his soul. Hulu decided to revive the series. There are a lot of unanswered questions:
  • We do not know the entire budget.
  • What was John DiMaggio’s offer was relative to others in the cast like Billy West?
  • Was actually only about the rate?
 
As voice actors, we face a daily struggle. We are working artists. Creatives. How do we align artistic principles with business principles? If something is “part of your soul” how do you attach a rate? When a character becomes part of the fiber of who we are, how do we walk away? At the same time, we spend years training. We invest in pricey gear. We have a huge cost to maintain our business. How can we afford not to maintain our rates? If we do not stand up for our value, who will?
 
Recently I was on a college tour at Georgetown with my son. They tour guide spoke about religious and philosophical life on campus. He said they want the students to grapple with the questions to which there are no answers. When I read DiMaggio’s story, I thought back to this. As voice actors, we need to find the intersection between our acting goals and our business goals.
 

Voice Over Bookings Like Library Books

I don't have emotionsIn March of 2019, I was at the World Wide Radio Summit in Burbank. I remember Kelly Doherty saying something brilliant. She likened VO gigs to library books. Kelly said they are ours for a time then they go to someone else. I loved that. As someone who has always believed we get the jobs we are meant to get, that worked for me. My friend used to do the Burlington ads on Spotify, then I did them. Now someone else is. I used to do the IVR for Big Bear Gear. Then they wanted a male voice and I happily passed it on. That’s how it goes.
 
What makes it different in the scenario is with Bender, is that fans equate actor with the actor. The actor has developed the character. The actor has not only made the character who he is, but the character then becomes a part of the fiber of the actor.
 
Now, let’s flesh this out. There are times when actors assume roles that have already existed. For example, Bob Bergen took over as Porky Pig. Dora from Dora the Explorer has been voiced by three actors: Isabella Merced, Caitlyn Sanchez, and Fatima Ptacek. “Tom and Jerry” had no fewer than seven voice actors over the many years. There was not feuding when these actors stepped into a role, the role, like a library book, simply changed hands.
 

What Makes the Bender’s Voice Over Role Different

Some philosophical questions must be asked at this point in analysis:
  • Does fan attachment come into play?
  • Do some actors define a role?
  • Can actors seamlessly take over for each other?
  • Where is the line between budget and performance?
  • Is it more important for a talent to earn a living wage? Or, is it more important for the character to go on to exist and be part of a series?
Another Pointless DayWhen DiMaggio could not reach an agreement, many industry insiders came to his defense assuring everyone that they would not assume his role either. This leaves us with an open-ended question: imagine of someone had tried to replace Beaver Cleaver or Arther Fonzerelli? If someone tried to replace Peter Cullen as Optimus Prime, we would notice that too, so perhaps some characters are just different. Perhaps Bender is one of those characters. That, of course, leads to another great question: does the voice actor develop the role is does the role create the space for great talent?
 
As a professional voice actor, I can tell you that great scripts are a gift and they do not come your way so often. When they do, they give voice actors a chance to shine. It is hard to give a brilliant performance when the specs in no way match what you are sent script wise. So my thoughts are that when characters become iconic, it’s because an extremely gifted actor is placed in a wonderful cast and has a great script to work with.
 

Voice Actors Earning a Living Wage

All of that said, I am a voice actor because I have a passion for my craft. I have an advanced degree and while there are many things that I could do, there is only one thing that I want to do: voice over. Of my daily routine, I take joy in the minutiae with one exception: negotiating rates. Despite the prevalence of well-publicized rate cards, I constantly have to negotiate with clients. It is so frustrating. DiMaggio’s recent problems bring all of this to light. If the most famous and talented among us cannot get paid what they feel they need to continue an on-going role that they are known for, how are the rest of us supposed to hold out hope that we will get the rate we need on the next commercial or eLearning gig?
 

Filed Under: Uncategorized Tagged With: Bender, Cartoon, Futurama, Hulu, John DiMaggio, Living Wage, Negotiations, Philosophical issue, rates, voice actor, voice over, voiceover

Talking Voice Over with Randy Thomas

February 17, 2022 by Laura Schreiber

Chatting with Voice Over Industry Icon Randy Thomas

Randy Thomas, Laura Schreiber, and Diana Birdsall as we chat on Clubhouse!
Randy Thomas, Laura Schreiber, and Diana Birdsall as we chat on Clubhouse!

Yesterday we had Randy Thomas in our Clubhouse room “Ask the VO Coaches.” If you have ever been in our Clubhouse, then you know that the vibe of the chat was different with Randy. Everyone was extremely excited to have her there. Randy has a body of work like no one else in voice over. She books across genres including Radio Imaging, Promo, and Live Announce and the list goes on. From the Oscars to the Tony’s to GMA, everyone has heard Randy. Despite her celebrity, Randy remains kind and humble. Always dedicated to helping those around her in voice over, Randy spent an hour with us!

 

How Randy Segued From Radio To VO

Randy worked in radio for many years. Starting as a teen at a station in Detroit, she loved it. As a DJ, she went from MI to NY to Dallas to Miami. Randy said she thought radio was everything and she’d do it forever. While she was at the Miami station, they gave her copy to read. That was when everything changed. Randy became the first female ever to announce for the Oscars.
 

Live Announce Vs Other Genres

Next, Diana Birdsall and I asked Randy how Live Announce reads are different. She said when she reads for the Oscars she reads it big, with confidence! It’s not about being loud, it’s about the tone and the vibe that you project. Over the years, Randy says she has mellowed. We asked Randy how different shows get different reads. Her instincts come into play a lot. For example, the Tony’s are way more compact. When in the Director’s Guild Awards she feels like she is in “rarified air” and gives a special, hipper read.
 
Randy's health tipsLike with other genres of voice over, actors have to make a choice. Directors give input and Randy works with that. Randy shared an anecdote about her late, great friend Chris Corley. Chris is well-known for being the voice of the MLB network, movie trailers, imaging, and more. Anyway, once auditioned. He was cast in this role. Once hired, they told him his read was not what they wanted. But, he was so committed and they loved that commitment to the read. The choices we make when we read and the characters we choose matter so much across genres.
 
Another interesting aspect to Live Announce is the scarcity. So, no matter how talented a voice over artist is in this genre, there are simply not enough gigs. This is why brancing out into other genres becomes necessary.
 

Being the First Woman to Announce the Nightly News

I confess I was beyond excited to talk to Randy about this. Only Randy not only has such a good opportunity, but her opportunities have been unique. As the first woman announcer for Prime Time, Randy broke this glass ceiling. We asked her why it took so long? Randy said men were making decisions. They went with what they new. When she got the opportunity to host the Oscars, she did not think about being first, she was thrilled. Randy’s work as the voice of news shows like GMA and Prime Time is important. She is changing perceptions about women and where we fit in the workforce.
 

Having Top Agency Representation and Its Implications

Atlas Talent represents Randy and all her bookings go through Atlas. Randy shares that 95% of her work comes from Atlas, and she has a few relationships of her own. We asked Randy about the impact of top representation. Having always coveted it myself, I was curious for her perspective. Randy shared she thought it is possible to still go after certain genres without such an agent. In my experience, having various regional agents I am very thankful for, there are limits. Promos, TV Affiliate, and Radio Imaging seem to be under the lock and key of the top tier agencies. As some one with lots of agents, that work just does not come my way and I sure wish it did.
 
Randy also talked about being a union talent. She talked about how much being part of the union means to her. The union scale jobs have been great for her career.
 

Exciting Clubhouse Announcements

Finally, we had big announcements! VO Master is coming back in 2022! Randy shared they are back in force this year. Rachel Wohel, Randy’s daughter and fellow VO actor, Joined us. They divulged several upcoming events.
 
First, they present “Marketing to Local Businesses to Become ‘The voice of your town’” with Tom Aglio. That’s this Saturday, Feb 19th from 9:30-11:30 am PST.
 
Next, they offer “The Anatomy of a News Promo: Work With ABC News Producer Yoni Mintz” on March 7th from 5-7 PM PST.
 
Lastly, for the first time ever, they are doing casting on Clubhouse! They will be casting for a dystopian poem, “Drums of Grace” by Michael Rothenberg. Randy and Dennis Kleinman have already co-narrated it. This will be a condensed version written by Cherise Alexander. They will be casting for this live reading soon, so don’t miss your opportunity!
 

Filed Under: agents, Coaching, Uncategorized, Voiceover Tagged With: Ask the VO Coaches, Atlas Talent, Clubhouse, Diana Birdsall, Genres of VO, Live Announce, living legend, nightly News, Rachel Wohl, raising glass ceiling, Randy Thomas, the Oscars, VO Mastery, voice over, voice over coach, voice over industry, voiceover

Why Improv is Great for Voice Over

February 14, 2022 by Laura Schreiber

How did I end up doing Improv?

Firstly, I never set out to study improvisational technique when I started doing voice over. Early in my VO career I worked with amazing coach Fred Frees. Fred was my character coach. We were doing private lessons working towards a character demo. Fred is not only an established talent, but he also grew up in the industry. Fred happens to be the son of VO legend Paul Frees. There is not a voice, character, or trick that Fred can’t do. The man is amazing. One day in one of our lessons Fred told me I had to find an improv class. For me, this was out of my comfort zone. He told me that he heard repetition in my characters and that I was falling into patterns. The only way to break this was with an improv class.

Why was I nervous? Well, in the safety of my studio, I was fearless in front of a microphone. Fred suggested leaving the booth and going to an actual theater with real live people. Learning a very new different skill set was scary. It was daunting. And, it was necessary.

I found a class called “Advanced Acting and Improv” at Paper Mill Playhouse. Taught by Broadway great Elisa Va Duyne, the class was hard. I was not used to learning lines. The amount of drama was also a big change. Physicality amongst others was also new to me. But I started the class none the less. Want to know how long it took for Fred to hear a difference once class started? Fred heard a difference in my reads in one week. He said I was like a different person in our sessions.

Scott Parkin and Voice Over

Scott Parkin Head ShotFast forward quite a few years. Now I have the luxury of having a weekly Clubhouse Room, “Ask the VO Coaches.” This week voice over legend Scott Parkin was our guest! Whether you know it or not, you likely know Scott! He is the voice and face of many recognizable brands as he does both voice over and on-camera work. He actually started out on morning radio. Scott has a national Tide TV commercial and many more. He has also made appearances on well-known shows like “Grace and Frankie.” Scott finds that the relationship between VO and on-camera work is symbiotic. Scott shared that most of his work comes in through his agents at DPN. As a single dad, his daughter Miranda grew up socializing with other talents in the DPN waiting room.

Scott Talks Improv and Voice Over

Diana Birdsall and I asked Scott why voice actors should study improv? Scott explained that improv helps you find a character. It also helps you find that sought after conversational read. For example, think about what you like to do for fun. When you respond, you make it real, including stops and starts. Scott was great fun in the Clubhouse! He fell into many characters for us. He was Angus, a Scottish soccer player. Then he was Doug from Doug’s BBQ in Texas. First Scott became the character. Then he showed how they would say their lines with ease.

Improve Across the Genres

We asked Scott which genres of voice over improv helps with. He said it is useful in all genres. We talked about assuming characters in genres like eLearning or narration. One of our attendees, Jeffrey, told Scott he is taking improv classes in Atlanta. Jeffrey asked Scott what he should look for in class. Scott said it depends on your goal, which might include:

  • On-Camera work
  • Sharpening your skills
  • Writing Sketches

The conversation went on to consider if improv practice can happen via zoom. Scott said that he has adapted his drills to work on-line. But, in-person classes are still the gold standard.

The Culmination of Improv: “Comet Casino”

The Comet Casino
“The Comet Casino” Original art by Miranda Parkin

Scott has a daughter Miranda. Miranda is both a voice actor and an amazing artist. Perhaps it’s because Miranda grew up surrounded by voice actors. Maybe it’s because Miranda’s dad bursts into character at the snap of a finger. Or most likely it’s because Miranda has oodles and oodles of talent! This 21 year- old phenom has created her own cartoon: “The Comet Casino.”

The show boasts an all star cast with the likes of Tara Strong, Billy West, and Maurice LeMarsh to name a few. Dad and daughter are doing all the leg work themselves. From creating the team to raising funds for animation, it is a family project. What’s the point? If you connect the dots, it’s no accident that a kid with profound improv training did this. Miranda can act. She is also an artist. Miranda had a vision. This gal also happens to have an amazing dad behind her. Now, am I saying that if you study improv you can write a show? Maybe not. But the point is, you never know where years of exposure and on-going training and coaching will take you. That’s the point. Work on your craft. In conclusion, keep working on it. And if you have the means, also support this amazing family here.

Filed Under: Coaching, Voiceover Tagged With: Ask the VO Coaches, booking, character development, Club house, craft, Fred Frees, improv, improvisation, Paper Mill Playhouse, professional voice over actor, Scott Parkin, script analysis, skills, voice over, voice over coach, voiceover

When Is it Time to Submit to A Voice Over Agent?

February 6, 2022 by Laura Schreiber

How Do you Know When You Are Ready?

So you’ve been working really hard to build your voice over career. You’ve been working with coaches, you’re on pay to plays, you’ve been doing some direct marketing, but now you feel that your moment has come! You want to make your bold move: it’s time for a voice over agent! But how do you get one? Well, before you begin your official outreach, it’s important to make sure you have positioned yourself for success. What does having an agent really mean? Having an agent really means access to increased opportunities, and you want to maximize this potential. Here are some key considerations when preparing to market ourself to an agent. 

https://youtu.be/WPfIhiiG5Cc

Demos Are Done…

You want to begin the agent outreach process once your commercial demo and any others that you are seeking representation for are complete. If you intend to work with an agent, and go after the more lucrative work, it is imperative to understand you cannot produce your demo on your own. Having top notch demos that compete and represent current industry trends is essential. Your demos should be ready to go before you begin marketing to agents.

Website is Up

Your website is your virtual storefront. It established your personal brand and why you are unique from other voice over actors. You should not start to market your self to voice over agents until your website is up. By “up” I mean fully operational. I do have a website planning guide under my “free resources,” but you need to make sure that you have downloadable demos and an easy to find contact page at the very least. 

Source Connect is ALREADY SET UP

Most agents require you to have the PAID version of Source Connect in order to sign you. You might be thinking, oh, well, I’ll just tell them I have it and then when I book work I’ll add it. I strongly advise against this. When you get Source Connect, you have to have something done called getting your ports mapped. It is done through a service call on their end. You basically schedule the call, download software, give them remote access to your computer, and they map the ports to your router. It must be done from their end to your end, and it must be set up. Sometimes support appointments are harder to get than others, so it is really important to have Source Connect up and running. The other important detail is that once your ports are mapped, they are mapped to a specific location. So my ports are mapped to the iMac in my studio. If I were going out of town, and needed remote access, I would need to have my ports re-mapped to my MacBook Air. The other alternative is to rent studio space. Why does this matter? Reputable agents expect you to have Source Connect up and running so that if you book a gig with them they can schedule you anytime at the clients convenience. 

What Should You Say?

It’s best to keep things short and sweet. Tell the agents who you are, why you are reaching out, and why you are qualified. Attach your VO Resume and appropriate demos. Give them your contact info. That’s it. You can follow up a week later to confirm they got it and then based on what they say decide how often to reply.

International Agents

While it is great to have regional representation, it is also extremely beneficial to have representation abroad as well. As they often need voices of all demographics and accents, it is in your best interest to reach out throughout Europe, Central America, South America, and Asia. The more opportunity you have, the more exposure you will benefit from. 

Keeping In Touch

Sometimes agents are kind enough to reply and tell you that the do not have space on their roster at present but they may in the future. This is a great opportunity. This means there is something about you that they like enough to respond, but it is now your responsibility to check in without stalking them! So, you have to decide how often you will pursue this lead and when it is the right time. Such instances include when you have a stellar booking or a very strong month, if you are nominated or win an award, if your earnings start to rise drastically, and if you have been to a conference and met someone from their team. Any of these reasons are great time to circle back and see if anything at all has changed on their end, and to let them know in a fun and casual way about your great successes. The point is to maintain a relationship and keep the possibilities open.

Remember, in the end, there are no guarantees of success in VoiceOver. Having a VO agent does not need that you have made it. It just gives you access to great opportunities. The most direct and sure way to success in voice over is consistent hard work over an extended period of time. 

Filed Under: Business Management, Marketing/Branding, Voiceover Tagged With: agent, coaches, demos, follow ups, international agents, professional voice actor, reminders, roster, Source Connect, voice over, voice over agent

Pickups and Revisions: What’s Your Policy?

January 31, 2022 by Laura Schreiber

Why Voice Actors Need a Policy for Pickups and Revisions

As a full-time, professional voice actor, I love working with repeat clients. I love delivering finished audio I can be proud of, and over the years I’ve come up with a few strategies to reduce the number of pickups I have to do. It is important to understand the difference between pickups and revisions, and how live sessions come into play.

Just What is a Pickup

A pickup implies that you, the voice over talent, have made an error, and typically any and all performance errors are covered by the actor regardless of the size of the job’s budget. This could mean that you misread the script, it could mean that there is an odd noise in the recording and it is obscuring your work, or it could be a performance error. Perhaps you were meant to sound calm and relaxed and the client feels you give off an agitated vibe. Any of this constitutes a pickup. When I book a job, I do ask clients to give me the courtesy of asking for pickups and deliveries within 48 hours of when I give them the finished audio. Most do. Some don’t. How flexible you want to be is up to you, and makes a difference in how you feel about your relationship with the client.

What is a Revision

A revision is different than a pickup. A revision implies that the client has changed the script. Typically this means that they got your VoiceOver audio back, reviewed it, and then decided to make tweaks. For me, for jobs over $250, I include one round of minor revisions which I define as less than 20% of the script within 48 hours of delivery. If it is after 48 hours or more than 20% I charge $75 per 30-minute revision session. If the revisions are more than 40 percent of the script I adjust the rate. If the script starts to look more than 3/4 different and it is a long narration, then it becomes a new job, and negotiations begin. This is not common. In all my years as a VO talent and coach, the two times this has happened, the clients were upfront about the revisions and offered me a new rate before I even had to start worrying. If you are noticing, they are noticing. In terms of the turnaround with revisions, again, you have to decide what you can live with. For example, I work with some eLearning companies that take quite a while to review their work. For me, this is not a problem and I am happy to wait.

Throwing a Live Session into the Mix

So you have a session for Source Connect, Zoom, or Skype. Wonderful. What should your pickup policy be? Audio from a live session is always final delivery. Period. The session should not end until the clients have what they need. This is the industry standard. If the client comes back after a life session and wants a re-record, you are entitled to a fee for an entirely new booking. Basically, you have made yourself available to however many people from their team are on the call, from the producer, to the creative director, to the folks from the brand. They have plenty of time to give direction, chat, and get all that they need from you. You are not in any hurry. If, after the spot is produced, they decide to take the work in a different direction, that’s fine. They can pay you for another session.

Tips to Avoid Pickups and Revisions

In the end, here are some tips I have come up with that leave me having to do very little pickups.

  • On jobs under three and a half or four minutes, I deliver at least two takes. If a client has options, they are less likely to come back to you wanting more.
  • I deliver wilds of the end. If there is a talk line, give them lots of options of the end as you would in a live session.
  • If there is something that may have an unusual or unexpected pronunciation, either try to call the company and hear how they say it, or fine it on YouTube and avoid having to do the retake for that. If you can’t find it, give them wilds of the word or sentence with different pronunciations.
  • Try to review your audio several times before you submit it. If you are new to VoiceOver, this is a reminder that you need to do your editing for correctness to script before adding EQ/Compression/Effect stack.
  • If you have a long narration, I actually edit page by page. I go through each page twice before moving on to the next one. I catch my errors and it gives my voice a break.

Ultimately Why Pickups and Revision Policies Matter

In the end, we want our clients to have a great experience working with us. We want them to come back to us over and over again. If we lay out our policies clearly, and there is no room for ambiguities, communication should be seamless. Expectations should be clear. Relationships are built on trust, and when policies are consistent, because there is, in fact, an actual policy, it is much easier for a client to understand what they are being charged for and why.

Filed Under: Business Management, Client Relationships, Coaching, Voiceover Tagged With: clients, coach, live session, pickup, policy, professional voice actor, Repeat Clients, revision, Skype, Source Connect, students, tips, tricks, VO, voice actor, voice over, voiceover, Zoom

Voice Over Invoicing

January 26, 2022 by Laura Schreiber

Why Your Voice Over Invoicing Should be Set Up the Day You Launch

I learn so much and am often so inspired by my voice over students. Recently, a very talented student new to voice over who had all his demos done and his website up and running booked his first gig! YAY! He reached out and wanted to know how to send an invoice. I was surprised by this. I was less surprised that he did not know and more surprised that I did not make it clear. So here I am, making it clear: if you are at the point where you are auditioning for work and ready to accept booked work that the universe sends your way, you had better have your business bank account up and running, and your voice over invoicing software set up and ready for use. Even though we had talked about invoicing and talked about CRMS, apparently I did not make it straightforward enough, so this is me making it clear. Do not start looking for work if you do not know what you are going to do when that work comes in. Why? From start to finish, you want you your client to have a seamless, professional experience, and if they have not taken every single step that you have discussed, then they are not ready to launch yet. Period.

https://youtu.be/NBdoZFhEi30

My Personal Voice Over Invoicing Preference: Wave App

Over my years as a working voice talent, I have tried many different types of billing programs. I strongly prefer Wave App for several reasons. First of all, it’s free. Next, it is integrated rather seamlessly into the CRM I use, Voiceoverview. Because of this integration, I can create the invoice, modify, edit, and send it all within VOV. I can create shareable links and download PDFs of the invoice. I was able to customize the design to include my logo and the fonts that I prefer. All in all, of every option I have tried for invoicing over the years, this has been my absolute favorite.

Fresh Books

I very much liked using Fresh Books and its features and the only real downside is the heft monthly cost. I liked the look of the invoices it created. I liked that I could accept bank transfers, credit cards, and PayPal! I liked that I could add taxes for different countries. I very much liked the time tracking features. When I have done copywriting work, I used this feature and could do precise, to the second invoicing with ease. I also liked that for clients in other countries this program could sort out VATs and all of that and my effort was very little. Again, if it were free I would likely still use it.

PayPal

I love that you can create invoices for free. I do have some clients who specifically ask for PayPal invoices and I am happy to send them. Because they do not integrate with my CRM, I prefer Wave App to this, simply for ease of record keeping. This is fine, but not as great.

Square

I tried Square for several months several years ago. Other than to say it was lackluster compared to other invoicing systems, I do not have much to see. The look of the invoices was “ehh.” It was not as easy to work with. My overall experience was mediocre. Not bad, just not exciting.

Quicken

I have never endeavored to use Quicken, but much like Fresh Books those who do use it seem to love it very much. Quicken provides many features, and can both invoice and work as your accounting software. Again, like Fresh Books, you have to pay to use Quicken.

Voice Over Invoicing Best Practices

As small business owners with a client-centered approach, we need to be mindful of what is best for our clients. Typically, every time I deliver finished audio I invoice within the same email with a shareable payment link. As my billing software will also invoice directly, after that email, I also send a specific invoice-only email. Some clients specifically ask for either a downloadable PDF or for a PayPal invoice, and if that is the case I send that upon delivery of the email. In my invoice, I also have a “footer” message giving very clear and specific instructions with all the ways that I accept payment. I do know some nice talents who invoice weekly, but I prefer to send the invoice as the job is completed. The only time I make an exception is when I have a client who requests a monthly invoice. If that is the case I hold the invoice until the end of the month and invoice for everything at once.

Sometimes, it can be hard as business owners to balance what is right for our clients and what makes the most sense for us as voice talents. For example, sometimes clients request sessions at times that conflict without family responsibilities. In this instance, it is actually possible to both meet our client’s needs and to make the sound choice for our own business.

Filed Under: Business Management, Coaching, Voiceover Tagged With: Business, business bank account, client centered, commercial bank account, CRM, Fresh Books, Invoice, invoicing, payment link, paypal, professional voice actor, Quicken, shareable payment link, small business owner, Square, VO, voice over, Voice Overview, voice talent, voiceover, VOV, Wave App

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