The Casting
My recent commercial booking for JP Morgan makes for a great case study in voice over bookings. As a professional voice actor, every booking makes us happy, but when the producer emailed me about these radio spots, his explanation was interesting. I was cast directly without auditioning. He did not mention my voice. Nor did he mention my demos. In this instance, it was a matter of scheduling and availability. As I work full-time, they needed someone who could accommodate a live session at a specific time, which turned out to be 11 a.m. on a Friday morning, and he needed to confirm that I was available. The timing, in this scenario, was the most important question I was asked. The producer got back to me and confirmed that I had indeed booked two spots and it was a go. I was delighted.
The Tech
I asked the producer if we would be using Source Connect or Zoom, the most common ways I connect for live sessions. Initially he gave me a phone patch dial-in and password. This would have been fine. Then, at dinnertime the night before the session, the producer said that the clients preferred Zoom and the team at Spotify sent a link. That was also fine. I recently worked with the VO Tech Guru, and he showed me how to do audio playback during zoom sessions, so I was really excited to test it out during my session.
The Pre-Session Prep
I prepare for every single session, whether I am self-directing or in a live session. Part of my prep is administrative. I take some time to log the job in my CRM and create the invoice. I then print a large print version of the script using my preferred font. Then, prior to marking up the script, I spend a bit of time researching the brand and their other ads. Interestingly, JP Morgan and Chase are linked. As a client, when I log in for my JP morgan account I also log into my chase account. Well, at the moment, the below Chase spot is the most sought after read in a long time. Clients often request this as the benchmark for tone, style, and pacing, so I had this in mind going into my session for sure.
The Start of the Call
I think the start of a live session is really important. There happened to be a lot of people on this call. In addition to the producer, there were several people from the Spotify team and several people from the JP Morgan Team, including the scrip writer. In my mind looking back here were at least eight people on the session. It is my job to make them happy and to make them comfortable. I try to use the time at the start of the session to let them know that my feelings are not a factor, and that the only thing that would upset me would be for them to know have exactly what they need at the end of the call. I try to have friendly banter, but I want them to know and to be comfortable that I will give them whatever they need, and that it is not about me, it is about them. I think there are a few precious moments to establish this rapport and set the tone.
Working Through the Spots
With so many on the call, there can be a lot of side chats during a directed session to make sure everybody has the takes that they want. This team was fantastic. They gave very clear direction and it was easy to take their feedback and run with it. They also all remembered to mute themselves while I was recording, which makes everything seamless. In this session, I read the first script all the way through three times. They gave me feedback. I again did three takes, and then we did some variations of the lines. Then, after the line reads, we did the whole script again. It really came together nicely. It was also super exciting to use Zoom’s audio share feature to play back the audio for the clients during the session so that they could mark the takes that they liked and we could also check the timing of the spots. Then we moved on to the next script, and worked through it the same way. The second one went a little faster as I understood what they were looking for from the first spot. All in all, the group was great to work with. For me, because JP Morgan is my bank and I use the app, it was easy to see the product and be enthusiastic about it because I actually enjoy the very features I was describing.
The Aftermath
After the session, I simply sent the drop box link to the producer. I had been deleting outtakes and pausing while we chatted during the session. As I’ve been doing this for years, I am now accustomed to marking the spots and deleting what is not needed during the session. It makes it so much easier to do it in the moment! It is a moment of great joy when I attach he link knowing that the producer now has what they want!
Final Thoughts
I am often asked whether I prefer live sessions or self directing. The answer is really that it depends. I love self directing because it gives me a chance to be creative and a freedom to interpret the texts in front of me. I can explore my imagination and see where it goes. The downside, of course, is that there is always a chance of missing the mark and not giving the client what they need. With live sessions, I love the creative collaboration. I love working with other people. When I have the opportunity to work with the people who created the product or the people who wrote the script, I get a higher level of understanding and can often bring more nuance to the read. So, the answer is still: I depends.
When I was in college, I used to joke that I would love to give tours but I couldn’t as I cannot walk backwards. Well, in the world of voice over, my ability to walk in any direction does not matter and I can guide and welcome people whether they are on site or doing a virtual visit. In the voice over industry, the path that we take typically follows a specific order, and that path often begins with a demo. For me, I have been booking work for tours for years, from city tours to museum tours, and somehow I’ve been doing it without a tour specific demo. I have now amassed quite a volume of this work, so now that I am clearly on this path, I have decided to do a tour specific demo. Perhaps its because I love the versatility of emotion and roles that one can play when giving tours, and the idea that you can be on-site, have a pre- visit, or a virtual visit, that makes professional voice over for tours so appealing.
Now, in the click of our mouse, we can visit anywhere in the world! When planning a trip, these city tours are particularly valuable. Last year, I had an opportunity to work on one of the most valuable tour projects of my career! I booked a project with 
On Thursday I got the email that a professional voice over actor never wants to get from an agent. One of my most attentive agents took the time to email me that something was wonky with my audio. She said it sounded off, and in addition she could hear clicks and plosives that she could not normally hear. This is odd because I used isotope RX7 in my effects stack, so that never happens. She also said that my “Fs” did not sound like they usually do. While I was profoundly thankful for the feedback, my heart sank. In voice over, we are only as good as we sound, and I had recently made a ton of studio upgrades. So my mind was racing. When did these issues start? What had I submitted that sounded this way? I knew I had to fix it, and fast. I had a live commercial session the next morning with a producer I work with regularly but the client was new, and this had to be fixed prior to the session. I only had a few hours and the clock was ticking.
I immediately reached out to Tim Tippets, aka the 
Tim and I had a zoom session. I gave Tim control of my computer. Tim right away determined I was having a UAD software issue with my Apollo MK II Thunderbolt preamp. Somehow, at some point, I had checked a box that for my settings should never be checked. In this case, it is the preamp box. Once that box was checked, it changed all of the settings, the gain, the input, basically all the levels were completely different. We quickly realized that the baseline for the Manley Voxbox that I use was not saved on my iMac. Rather, it was still on my MacBook Air that I had used before my recent upgrade. So, I needed to send it to my new computer. Tim was amazing. He was patient and confident and in very little time he had my preamp settings restored. Further, he made sure that I was now able to restore them on my own in the future. He also took the time to tell me how to do audio play back in zoom to make my live sessions with clients better.
Put simply, in voice over, we are only as good as we sound. If we want our base of clients to keep coming back, we must offer nothing less than consistently pristine audio. If my agent could hear sibilance and plosive, then it is likely it was heard in auditions and work submitted around that time as well. Part of being a professional working voice actor means having broadcast ready audio, and broadcast ready audio is perfect. Broadcast 
I have been blessed to have three precious dogs in my life, and each of them has brought me immeasurable joy. I had no idea, however, that when we got our Labrador Retriever Daisy, in addition to being super sweet and super smart, she would also be super challenging to walk without the right training. A neighbor with two Great Dane pups introduced me to the dog training books by the Monks of New Skete, who have been training dogs since the 1970s. We made the choice to send Daisy for a board and stay training program, and I learned from the brothers that there were a few keys essential to Daisy’s success. We needed to be consistent with her obedience every day and maintain her routine. She would need structured daily exercise. We needed to plan everything- even her walks, to set her up for success. As a small business owner, I realized that in voice over all the lessons that would lead to success for Daisy also hold true to maintaining a successful professional voiceover career.
Now back from New Skete, every day Daisy has to run through her exercises, from leave it and heal to place. Similarly, working on my craft is essential every day. From warm up exercises to practicing cold reading, this is part of my daily routine. I recently reflected on this in my blog about the class that I am taking with Kim Handysides, but in order to stay strong in the reads that I submit both as auditions and as booked work, this daily work is essential to my success.
Just as Daisy needs her purposeful walk, I need a certain amount of daily exercise to stay in shape for voice over, I walk four to five miles a day. I do pilates three times a week. All of that is in addition to my vocal warm ups. When your body is your instrument, you have to maintain your instrument every single day.
In the same way that communicating well with Daisy strengthens our family bonds, doing all of the above plus communicating well with clients strengthens our connections with them. As they can rely on our work being consistently good and being there when they need it, they will be able to trust us for their clients, and in the end that trust is what matters most. As a professional talent, a new booking is great, but when that new booking comes back, it’s almost as good as when Daisy comes galloping towards me.
I happened to marry a huge Bill Murray fan, and from Quick Change to Groundhog Day, I think I’ve seen all of his top hits, but Groundhog Day is my favorite. As a working mom, having a system to maintain efficiency is really important but unfortunately that same system often makes every single day feel the same. I go into my booth and warm up. I do my most pressing auditions first. Next I tend to all 
It’s important to pick the right coaches and I’ve been blessed to work with many excellent ones in the years that I’ve been in voice over. Sometimes you want private lessons and sometimes group classes can meet your training needs. Right now I wanted to shake things up. Kim Handysides and her daughter Lisa Suliteanu book a lot of work. They understand what is au courant and have created a curriculum across genres to target bookable reads. Kim has been an industry leader for 30 plus years and her talented daughter Lisa has been working steadily since she was 7 years old and has been full-time since finishing university. In case you’re wondering what the vibe of their class is like, it is upbeat, inspirational, clever, and fun. With so many coaches in the industry at the moment, this class is designed to put voice actors on the path to success and enrolling was a great step for me, even so many years into my career!
In Groundhog Day, we see Phill Conners taking piano lessons and becoming an amazing pianist. This did not happen over night. It took lots and lots of practice. Right now in The Voice Over Study, we work on different scripts and then can use those tools to go back and really work on a script. The more we learn to unravel it, the better our reads become. For me, having fresh feedback on my reads is helpful. It is also just as helpful to pay attention to the reads of the other voice actors in the class, listen to how they approach the scripts, and think about the feedback that they are given. I try to incorporate this approach into both my auditions and my booked work and bring some freshness to it all.
In Groundhog Day, we see Phil’s relationship with others in the town blossom and develop throughout the film as he gets to relive each day. For me, having an opportunity to meet other voice over actors is really valuable. The other talents in the class are from different parts of the United States and Canada. We are at different points in our careers and we all aspire to focus on different genres of voice over. Still, I think knowing other voice actors is essential to our success, and I am so thankful to be getting to know the other actors in this class as we all learn together.
Just as we see Phil repeatedly attempting to cover the story about Punxsutawney Phil, there are countless ways each script can be approached, so wouldn’t it save a lot of time and energy to understand which reads are actually booking right now? That is the point of “The Voice Over Study,” the nuances of the bookable read are not necessarily my go to read, so I am so thankful for the first few sessions already! For example, the words to emphasize or blend may not be what I had thought of, so this valuable feedback, and the reinforcement of it, makes Kim and Lisa’s class outstanding. In class last week, Kim directed me to hit words I never word have that to enunciate, and the overall gestalt of the read was just a million times better. Her instincts are amazing. Kim and Lisa book A LOT of work on their own, and my goal is to be as busy as they are!
In class we have homework. We have scripts to prepare and we are also supposed to work on cold reading. I also love this, as both make me more efficient and more effective in my daily work. These tasks are something that I look forward to, as I feel like I am taking control of my career and determining my own path.
As voice over actors, daily we play both the role of the talent and the role of the small business owner. Immediately in 2015 I decided that not only would I coach with Anne but I would hire her to help build my brand, as I needed to learn all that I could from her. She hit the nail on the head, working hard to get to know me so that the brand that we built for Laura Schreiber Voice is truly a reflection of the work that I do and what I bring to my clients. As a working creative, we are in a unique role because we ultimately get hired by other brands to represent them, but it is in solidly establishing our own unique brand that we can distinguish ourselves from others in our industry. According to Forbes article from March 2018, “your brand often acts as a function of your reputation and visibility.” As a professional voice over actor, it is essential to establish your brand so that your clients will get to know you as an individual and will trust you as a professional.
As a solopreneur, your brand begins with your website. It is your store front. Clients can listen to your demos, see samples of your booked work, and find out how to contact you. Those are the basics, but the fun begins when you use your website to do two things: show clients how you are different than other voice over actors and how you will best meet their needs. Kristin Wendys of The SelfEmployed.com advises “Think first with the eyes of a client and analyze what he is looking for, what are his biggest concerns, and what problems he needs to solve.” Some voice actors have brief summaries so that clients can quickly learn about their services, but much in the way that I am very chatty, my website is overflowing with long narrative explanations that I hope will help my clients connect with me.
Visual images help create your brand and your logo is very much a part of this. I have both an avatar that I love and a Laura Schreiber Voice Logologo. I use them both differently. My logo is on official correspondences like 
