Laura Schreiber

When Is it Time to Submit to A Voice Over Agent?

February 6, 2022 by Laura Schreiber

How Do you Know When You Are Ready?

So you’ve been working really hard to build your voice over career. You’ve been working with coaches, you’re on pay to plays, you’ve been doing some direct marketing, but now you feel that your moment has come! You want to make your bold move: it’s time for a voice over agent! But how do you get one? Well, before you begin your official outreach, it’s important to make sure you have positioned yourself for success. What does having an agent really mean? Having an agent really means access to increased opportunities, and you want to maximize this potential. Here are some key considerations when preparing to market ourself to an agent.

https://youtu.be/WPfIhiiG5Cc

Demos Are Done…

You want to begin the agent outreach process once your commercial demo and any others that you are seeking representation for are complete. If you intend to work with an agent, and go after the more lucrative work, it is imperative to understand you cannot produce your demo on your own. Having top notch demos that compete and represent current industry trends is essential. Your demos should be ready to go before you begin marketing to agents.

Website is Up

Your website is your virtual storefront. It established your personal brand and why you are unique from other voice over actors. You should not start to market your self to voice over agents until your website is up. By “up” I mean fully operational. I do have a website planning guide under my “free resources,” but you need to make sure that you have downloadable demos and an easy to find contact page at the very least.

Source Connect is ALREADY SET UP

Most agents require you to have the PAID version of Source Connect in order to sign you. You might be thinking, oh, well, I’ll just tell them I have it and then when I book work I’ll add it. I strongly advise against this. When you get Source Connect, you have to have something done called getting your ports mapped. It is done through a service call on their end. You basically schedule the call, download software, give them remote access to your computer, and they map the ports to your router. It must be done from their end to your end, and it must be set up. Sometimes support appointments are harder to get than others, so it is really important to have Source Connect up and running. The other important detail is that once your ports are mapped, they are mapped to a specific location. So my ports are mapped to the iMac in my studio. If I were going out of town, and needed remote access, I would need to have my ports re-mapped to my MacBook Air. The other alternative is to rent studio space. Why does this matter? Reputable agents expect you to have Source Connect up and running so that if you book a gig with them they can schedule you anytime at the clients convenience.

What Should You Say?

It’s best to keep things short and sweet. Tell the agents who you are, why you are reaching out, and why you are qualified. Attach your VO Resume and appropriate demos. Give them your contact info. That’s it. You can follow up a week later to confirm they got it and then based on what they say decide how often to reply.

International Agents

While it is great to have regional representation, it is also extremely beneficial to have representation abroad as well. As they often need voices of all demographics and accents, it is in your best interest to reach out throughout Europe, Central America, South America, and Asia. The more opportunity you have, the more exposure you will benefit from.

Keeping In Touch

Sometimes agents are kind enough to reply and tell you that the do not have space on their roster at present but they may in the future. This is a great opportunity. This means there is something about you that they like enough to respond, but it is now your responsibility to check in without stalking them! So, you have to decide how often you will pursue this lead and when it is the right time. Such instances include when you have a stellar booking or a very strong month, if you are nominated or win an award, if your earnings start to rise drastically, and if you have been to a conference and met someone from their team. Any of these reasons are great time to circle back and see if anything at all has changed on their end, and to let them know in a fun and casual way about your great successes. The point is to maintain a relationship and keep the possibilities open.

Remember, in the end, there are no guarantees of success in VoiceOver. Having a VO agent does not need that you have made it. It just gives you access to great opportunities. The most direct and sure way to success in voice over is consistent hard work over an extended period of time.

Pickups and Revisions: What’s Your Policy?

January 31, 2022 by Laura Schreiber

Why Voice Actors Need a Policy for Pickups and Revisions

As a full-time, professional voice actor, I love working with repeat clients. I love delivering finished audio I can be proud of, and over the years I’ve come up with a few strategies to reduce the number of pickups I have to do. It is important to understand the difference between pickups and revisions, and how live sessions come into play.

Just What is a Pickup

A pickup implies that you, the voice over talent, have made an error, and typically any and all performance errors are covered by the actor regardless of the size of the job’s budget. This could mean that you misread the script, it could mean that there is an odd noise in the recording and it is obscuring your work, or it could be a performance error. Perhaps you were meant to sound calm and relaxed and the client feels you give off an agitated vibe. Any of this constitutes a pickup. When I book a job, I do ask clients to give me the courtesy of asking for pickups and deliveries within 48 hours of when I give them the finished audio. Most do. Some don’t. How flexible you want to be is up to you, and makes a difference in how you feel about your relationship with the client.

What is a Revision

A revision is different than a pickup. A revision implies that the client has changed the script. Typically this means that they got your VoiceOver audio back, reviewed it, and then decided to make tweaks. For me, for jobs over $250, I include one round of minor revisions which I define as less than 20% of the script within 48 hours of delivery. If it is after 48 hours or more than 20% I charge $75 per 30-minute revision session. If the revisions are more than 40 percent of the script I adjust the rate. If the script starts to look more than 3/4 different and it is a long narration, then it becomes a new job, and negotiations begin. This is not common. In all my years as a VO talent and coach, the two times this has happened, the clients were upfront about the revisions and offered me a new rate before I even had to start worrying. If you are noticing, they are noticing. In terms of the turnaround with revisions, again, you have to decide what you can live with. For example, I work with some eLearning companies that take quite a while to review their work. For me, this is not a problem and I am happy to wait.

Throwing a Live Session into the Mix

So you have a session for Source Connect, Zoom, or Skype. Wonderful. What should your pickup policy be? Audio from a live session is always final delivery. Period. The session should not end until the clients have what they need. This is the industry standard. If the client comes back after a life session and wants a re-record, you are entitled to a fee for an entirely new booking. Basically, you have made yourself available to however many people from their team are on the call, from the producer, to the creative director, to the folks from the brand. They have plenty of time to give direction, chat, and get all that they need from you. You are not in any hurry. If, after the spot is produced, they decide to take the work in a different direction, that’s fine. They can pay you for another session.

Tips to Avoid Pickups and Revisions

In the end, here are some tips I have come up with that leave me having to do very little pickups.

On jobs under three and a half or four minutes, I deliver at least two takes. If a client has options, they are less likely to come back to you wanting more.
I deliver wilds of the end. If there is a talk line, give them lots of options of the end as you would in a live session.
If there is something that may have an unusual or unexpected pronunciation, either try to call the company and hear how they say it, or fine it on YouTube and avoid having to do the retake for that. If you can’t find it, give them wilds of the word or sentence with different pronunciations.
Try to review your audio several times before you submit it. If you are new to VoiceOver, this is a reminder that you need to do your editing for correctness to script before adding EQ/Compression/Effect stack.
If you have a long narration, I actually edit page by page. I go through each page twice before moving on to the next one. I catch my errors and it gives my voice a break.

Ultimately Why Pickups and Revision Policies Matter

In the end, we want our clients to have a great experience working with us. We want them to come back to us over and over again. If we lay out our policies clearly, and there is no room for ambiguities, communication should be seamless. Expectations should be clear. Relationships are built on trust, and when policies are consistent, because there is, in fact, an actual policy, it is much easier for a client to understand what they are being charged for and why.

Voice Over Invoicing

January 26, 2022 by Laura Schreiber

Why Your Voice Over Invoicing Should be Set Up the Day You Launch

I learn so much and am often so inspired by my voice over students. Recently, a very talented student new to voice over who had all his demos done and his website up and running booked his first gig! YAY! He reached out and wanted to know how to send an invoice. I was surprised by this. I was less surprised that he did not know and more surprised that I did not make it clear. So here I am, making it clear: if you are at the point where you are auditioning for work and ready to accept booked work that the universe sends your way, you had better have your business bank account up and running, and your voice over invoicing software set up and ready for use. Even though we had talked about invoicing and talked about CRMS, apparently I did not make it straightforward enough, so this is me making it clear. Do not start looking for work if you do not know what you are going to do when that work comes in. Why? From start to finish, you want you your client to have a seamless, professional experience, and if they have not taken every single step that you have discussed, then they are not ready to launch yet. Period.

https://youtu.be/NBdoZFhEi30

Laura Schreiber and Invoicing (https://youtu.be/NBdoZFhEi30)

My Personal Voice Over Invoicing Preference: Wave App

Over my years as a working voice talent, I have tried many different types of billing programs. I strongly prefer Wave App for several reasons. First of all, it’s free. Next, it is integrated rather seamlessly into the CRM I use, Voiceoverview. Because of this integration, I can create the invoice, modify, edit, and send it all within VOV. I can create shareable links and download PDFs of the invoice. I was able to customize the design to include my logo and the fonts that I prefer. All in all, of every option I have tried for invoicing over the years, this has been my absolute favorite.

Fresh Books

I very much liked using Fresh Books and its features and the only real downside is the heft monthly cost. I liked the look of the invoices it created. I liked that I could accept bank transfers, credit cards, and PayPal! I liked that I could add taxes for different countries. I very much liked the time tracking features. When I have done copywriting work, I used this feature and could do precise, to the second invoicing with ease. I also liked that for clients in other countries this program could sort out VATs and all of that and my effort was very little. Again, if it were free I would likely still use it.

PayPal

I love that you can create invoices for free. I do have some clients who specifically ask for PayPal invoices and I am happy to send them. Because they do not integrate with my CRM, I prefer Wave App to this, simply for ease of record keeping. This is fine, but not as great.

Square

I tried Square for several months several years ago. Other than to say it was lackluster compared to other invoicing systems, I do not have much to see. The look of the invoices was “ehh.” It was not as easy to work with. My overall experience was mediocre. Not bad, just not exciting.

Quicken

I have never endeavored to use Quicken, but much like Fresh Books those who do use it seem to love it very much. Quicken provides many features, and can both invoice and work as your accounting software. Again, like Fresh Books, you have to pay to use Quicken.

Voice Over Invoicing Best Practices

As small business owners with a client-centered approach, we need to be mindful of what is best for our clients. Typically, every time I deliver finished audio I invoice within the same email with a shareable payment link. As my billing software will also invoice directly, after that email, I also send a specific invoice-only email. Some clients specifically ask for either a downloadable PDF or for a PayPal invoice, and if that is the case I send that upon delivery of the email. In my invoice, I also have a “footer” message giving very clear and specific instructions with all the ways that I accept payment. I do know some nice talents who invoice weekly, but I prefer to send the invoice as the job is completed. The only time I make an exception is when I have a client who requests a monthly invoice. If that is the case I hold the invoice until the end of the month and invoice for everything at once.

Sometimes, it can be hard as business owners to balance what is right for our clients and what makes the most sense for us as voice talents. For example, sometimes clients request sessions at times that conflict without family responsibilities. In this instance, it is actually possible to both meet our client’s needs and to make the sound choice for our own business.

Preparing for Your Free Sessions with a Voice Over Coach

January 20, 2022 by Laura Schreiber

So You’ve Booked Your Session with a Voice Over Coach

Wonderful, you’ve pulled the trigger and you have decided to book a free consultation to meet with a voice over coach. This meeting or call could be the beginning of your voice over career if the coach you are talking to is the right coach for you. Just as much as you want to find out if they are the ideal person to help you build the foundation for your business, they too are looking to see if you are the right fit for their voice over coaching program. Keep in mind that this working professional is setting aside time in the middle of booking gigs, running a business, and coaching others to speak with you FOR FREE. So here are some dos and don’ts to come in as prepared as possible for your consultation session. Remember, you only have one chance to make a first impression:

Do:

Actually prepare for your call. Know something about the coach you are speaking to, what genres they work in, their niche in the industry.
Educate yourself about the voice over industry.
Know why you want to work with a coach.
Have some personal goals. Why do you want to pursue voice over?
Ask about how this coach is different than other coaches?
Do ask about where this coach sources their scripts?
Do ask about how this coach designs and creates lessons.
Do ask about whether the coach only works on craft and vocal technique or if they cover business and marketing strategy too.
Do ask about the path that the coach took, what was their story.
Consider pricing and bulk packages.
Do a base line read if the coach sends one.

Don’t:

Don’t come unprepared.
Don’t ask for general life advice, like whether you should commit to voice over or go back to a day job.
Don’t ask for guidance for multiple genres all at once.
Don’t ask how much the coach earns in a year. It is fine to ask about typical career trajectories, but do not expect a stranger to share the income with you.
Don’t ask someone you have not hire to refer work to you.
Don’t ask a coach you have not booked work with for discount codes.
Don’t take more than the allotted time.
Do not continually email the coach who has already given you free time more questions.
Don’t take advantage.

What it it’s a Demo Consultation?

Do your homework in advance. Listen to and watch samples to see if you actually want to work with this coach before you schedule the consultation.
Do ask what is included in the Demo package.
Do ask how the demo recording session is run.
Do ask what the demo script selection process is like.
Do ask how the demo will be marketed and if that is included in the package.
Do ask about different genres the coach produces demos for.
Do ask about general demo guidelines.
Do ask why this coach’s demos stand out.
Do ask how long the demo and the various spots will be.
Do ask about the order of the spots and who determined it/how it is determined.
Do ask about the demo turn-around time.
Do ask about the music/video for the demo.
Do ask about different versions of the demo.

So How Do I Know

In the end, you have to trust your gut. If the coach has good referrals, and you feel like you will go far from working with them, it is reasonable to try coaching with them. Sometimes you can tell a lot by the demos they have produced and others that have coached with them, sometimes you can’t. One of the best coaches I ever had, Fred Frees, never coached anyone until I begged him to coach me. He was amazing. I found him in a testimonial on another coach’s website, and Fred was incredible. He gave meaningful feedback, he listened, he was genuine, he was kind, and he had years of industry experience. What more could I have wanted? I think about Fred often. Don’t pick someone because of their name. Find the right fit for YOU. We all need something different, and we all learn differently. So, find someone who is the right coach for you!

Conversely, if you are rubbed the wrong way from the start, there are plenty of coaches in voice over. Do not force yourself to work with some you do not click with. That is the point of the free session. See what feels right! See if it’s the right fit. When the free session is over, you should be super excited for the next and first real session to start. If you are not feeling that way, something is terribly wrong.

What Custom Voice Over Coaching Content Means

January 9, 2022 by Laura Schreiber

It’s In the Details

After finishing back to back jobs, one for a repeat client I do work for monthly and one for a new corporate client, I happily snuggle up with my studio dogs to do what I love: continue lesson plans for two students. While I always follow a specific pattern or structure in the way that I teach, every, single lesson is unique. Why? Well every talent starts at a different place and has different goals. An actor with years of training who comes from a stage background or an on-camera background has very different needs than a talent who is a total newbie. Or perhaps you’ve worked in one genre and now you are coming to me to branch into a new genre like Radio Imaging or IVR. The details of each scenario matter so much, so having unique, custom voice over coaching content matters.

So What exactly Is Custom Voice Over Coaching Content?

“Custom Content” means that each lesson is created for you and is based on current voice over trends. You don’t have to worry about working on scripts from four years ago or studying trends that are no longer relevant. Instead, your focus is on what is booking today and what you need to do to make your reads bookable. The other reason this is extremely important is that sometimes we all need to work on certain skills longer than others. While some of us breeze through understanding things like subtext, others take longer to decipher what scripts are really saying and need to spend more time on the basics of script analysis. Put simply, you cannot move at someone else’s pace for something as important as the foundations of your voice over career. You need to be at your own pace, tailored for your needs.

What Should I ask About When Talking to A New Voice Over Coach?

Having a coach that you have a good rapport is essential. It is ok to ask:

Where do your source your scripts?
Do you keep a script library?
Do I have to supply my own scripts or do you supply them? This question might surprise you, but not all coaches supply scripts for you.
Do you teach a technique for working on scripts?
Do you have a strategy for organizing my scripts?
Do we work in different industries/genres?
Do you help me determine where my personal vocal attributes fit into the VoiceOver industry?

Why Does it Matter That the Scripts Be Fresh?

It matters a lot both that scripts be current and represent what is currently on the air and that they are real. The truth is, while some scripts that are sent our way as voice actors are beautifully written, many are not. And across genres, often they are filled with typos and are not even translated properly into English. If you are new to VoiceOver, and you are expecting the VO copy that you get to look or sound like what you hear on tv and the radio, you might have a good dose of disappointment coming your way. Or, you can learn as I have, to see this as yet another opportunity to provide a higher level of needed service to your clients. This is your moment to step in and offer them what they need. This is your moment to be helpful and point out, as a native English speaker, how a line might be re-worked. Should an entire script need editing, then for a fee you can provide that. But as a coach, it is my job to show you realistic scripts, not just perfect scripts. In order for you to be fully prepared to work in VoiceOver, you need to know how to tackle the scripts that are not beautifully written and do not follow the rules.

The other reason to understand the current sought-after reads is to best prepare for your demo. Whether you are doing a commercial or narration demo, you want your demo to have a long shelf life. You don’t want to pick spots that will age your demo. So, you have to be mindful of current trends and try to pick spots that won’t enable a client to say- “wow, that was done in 2022.” Understanding characteristics of what makes a strong voice over read is essential to success in this industry.

Tying it All Together with Custom Voice Over Coaching

As a coach, it’s my job to make it easy for you. It’s my job to guide you through the process and set you up for success. While there are never guarantees in any industry, partnering with a good coach that you feel comfortable with makes launching and boosting your VO business much easier.

VO Business Year in Review

December 13, 2021 by Laura Schreiber

Reflections on 2021

It’s somewhat hard to believe it’s now December. Somehow the last few months have blown by in a busy whirl. For me, as a working mom of twins who happen to be high school seniors, this fall was extremely busy. With the New Year fast approaching, I am starting to reflect on 2021: what I’m proud of and what I might have done differently. The year is not over yet, and I plan to use the rest of the month to end strong.

Thoughts on My Business

I like to think a lot about where my business came from. The clients who came directly to me, not through a pay to play or an agent, were up 44% from last year. Repeat clients makeup 2/3 of my business. Clients from my website were up 136% compared to 2020, so I was very pleased with that number.

I also grew my coaching and demo production business substantially this year, and it made up about 3.5% of my annual income thus far. I was pleased with that.

My pay to play numbers were down. While I did have some stellar bookings on CastVoices that I am pleased with as that site is just starting, my bookings on Voice123 with new clients were down more that 30% from 2020. While I continue to submit, I find this quite frustrating. One major goal is to surpass my 2020 numbers in 2022.

Reflections on Equipment and Gear

I made some sound equipment upgrades this year that I am very pleased with. Dave and I added the Presonus to direct clients when they come in for demo sessions. I got a fantastic new desk setup for outside of my studio space. I am really happy with this. I added the EVO4 preamp to my travel rig. I also finally got to use my new rig that I invested in before my trip. That has been fantastic for me. Most recently, I upgraded my laptop that I use daily when outside the booth. My original one was from 2015, and it simply died. I am so happy to have a new, fast, working device.

Marketing Thoughts

I have a lot of thoughts about my marketing efforts. This is the one area I put so much time and on-going effort, every, single day. I updated my headshots. I kind of felt that the photos should actually look how I look, and if I looked in the mirror and looked nothing like the gal in the photo it was probably time to change! My website was then updated with the new photos. My website was not only updated superficially, but it got an update from the inside out, as it also now meets the requirements for Google Core Values. That update actually just happened, and I hope that clients now have an even easier time finding me. I continue to reach out to clients and industry friends with my monthly newsletter. After so many years, I am finally feeling more comfortable with mail chimp and have improved the format. I have also gotten a lot better with Canva this year and use their template consistently for my instagram posts. I have tried to be very much on top of my social media posts in 2021 and have grown a much larger following. I have also continued to blog at least once a week, and sometimes twice a week. I am proud that I have maintained my efforts with my blog.

I do feel that since August I have not been as on top of my direct emails. I feel that as I got busier with my twins, I became too relaxed and did not follow up as I typically do, especially in two main areas: with repeat clients and with my radio imaging outreach. When I sit and do it I regret that I dropped the ball a little.

Let’s end the year strong!

The year is not over! The next week and a half until Christmas can be a strong one! All marketing an be done with gusto. All auditions can be awesome. All booked work can be submitted with extra effort to make clients feel appreciated. Every single day matters, and each booking counts. As I reflect back on the year, I am so thankful for another year to pursue my dreams, and another year to work in the field I love. With the SOVAS this weekend, I am so excited to spend the last Sunday before the holidays surrounded by so many industry friends who are flying in from all over. Sometimes I say “there are no words” but for this weekend there are many words, and they are words of reflection and gratitude.